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Band 7 Team Manager - Wiltshire EI

Avon & Wiltshire Mental Health Partnership NHS Trust
£41,659 to £47,672 a year per annum
Closing date
31 Mar 2023

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Would you like to lead a friendly, supportive team who are passionate about improving the lives of service users experiencing first episode psychosis, and their families?

This is an exciting position to work as the team manager of the Wiltshire Early Intervention Team.

The Wiltshire Early Intervention Team provides a service for individuals experiencing a first episode of psychosis, alongside their families. This includes assessment and treatment in line with NICE guidelines.

The Team base is at Green Lane Hospital in Devizes, but cover is required across the whole of the Wiltshire locality therefore the post holder would need to be available to travel across this area.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Main duties of the job

You will manage, direct and lead the Wiltshire Early Intervention Team, motivating others to deliver a high quality service.

Working in partnership with the senior clinicians within the team (psychologist, CBT therapist, medic) you will ensure excellent clinical standards are maintained within the team, and ensure the best use of available resources by delivering positive outcomes for individual service users and their families.

You can expect a varied and challenging role, with excellent opportunities for career development and the chance to work alongside a committed and skilled group of staff.

You will be well supported by the Senior Management Team.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

Job description Job responsibilities

Under the direction of the Service Manager, you will be responsible for leading and managing a modern, efficient mental health community service for a defined population in accordance with commissioned services.

With the support of the senior clinicians, you will lead and manage the delivery of high quality effective health and social care interventions which lead to positive outcomes for service users and carers.

You will lead by example, motivating and empowering others and promoting positive attitudes, mutual understanding and collaboration between all services involved in the care process.

You will line manage all staff within the multi-disciplinary team ensuring effective processes where this is delegated.

You will proactively work towards continuous service improvement by positively assisting in the planning and development of services. This could include participating in the design and introduction of new services, communicating effectively with staff about proposed changes and gaining commitment for change.

You will manage the health and social care budgets, authorising and controlling spending to ensure the best use of resources within agreed policy and financial regulations.

You will supervise and authorise decision making on issues requiring statutory intervention including all aspects of initial investigations and necessary follow-up action.

You will maintain an awareness of complex cases and projects for which allocated staff are responsible and ensure the service manager is appropriately informed regarding cases of particular risk or concern.

You will be responsible for the effective implementation of the CPA process within the team, including the effective management of workload.

You will be responsible for the effective and accurate use of care clustering including the use of the Cluster Allocation Support Tool as required by the Trust.

You will be responsible for the implementation and review of processes that ensure safe and effective transfer/discharge/step up/step down of service users to and from the team.

You will be ensuring effective caseload management in order to manage access to care and treatment, ensure that capacity is managed effectively, and every service user is allocated a care co-ordinator (including cover arrangements when a care co-ordinator is absent and that this is effectively communicated to the service user and their carers).

You will be managing the performance of all designated care co-ordinators within the team in line with the requirements of care co-ordination so as to ensure that consistent clinical and quality standards are maintained.

You will ensure close working relationships and protocols with other internal and external services, encouraging their involvement in the planning and provision of the care plan, through effective liaison roles between Trust services and the commissioners .

You will ensure appropriate compliance with Trust and Local Authority policies in relation to people management activities. These include recruitment and selection activity, effective sickness and attendance management and the application of standards in relation to conduct and performance at work as well as undertaking regular practice and management supervision.

You will be responsible for ensuring ongoing completion of staff appraisals and that all team members have a development plan linked to the KSF.

You will be providing an effective learning environment for student placements across all professions.

You will maintain a skill mix within the team which provides effective agreed services which can respond to statutory requirements, in line with relevant professional guidance and norms established by the Trust.

You will be managing the performance of the team as measured by key performance indicators defined nationally and locally, alongside the use of audits.

You will undertake investigations into complaints, untoward incidents and staffing matters, preparing reports as needed and working in partnership with others to meet required deadlines.

You will be responsible for ensuring health and safety and other relevant risk assessments are undertaken, delegating responsibility as appropriate. This includes infection control.

You will ensure appropriate systems are in place at team level to engage in integrated governance activity.

Person Specification Qualifications Essential
  • Registered Mental Health Professional with current registration
  • Formal management qualifications
Skills & Knowledge Essential
  • Demonstrates excellent communication skills, both written and verbal.
  • IT literate with an ability to use a wide range of programmes.
  • Able to deal effectively with multiple deadlines and competing priorities.
  • Demonstrates an awareness and knowledge of the service and KPIs.
Experience Essential
  • Significant post-qualifying clinical experience obtained in a variety of settings, at band 6 or above.
  • Demonstrates significant experience managing complex cases.
  • Demonstrates significant experience in providing effective caseload management.
  • Previous experience gained in a team management or supervisory role.

Any attachments will be accessible after you click to apply.


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