Liaison and Diversion Team Manager

Central & North West London NHS Foundation Trust
£55,903 to £61,996 a year per annum inc. Inner HCAS (pro rata if P/T)
Closing date
22 Mar 2023

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Senior Manager
Band 8A
Contract Type
Full Time
An exciting opportunity has arisen for a motivated, enthusiastic and innovative individual to join the CNWL Liaison and Diversion service based in Central London.

Over the past twelve months CNWL's Criminal Justice Liaison and Diversion Service has grown and developed steadily with new and exciting services in police custody and courts. We have formed a partnership with other providers to implement the NHSE Operating Model for an all age and all vulnerabilities model of delivery.

Main duties of the job

The Liaison and Diversion team manager role will directly manage services in Westminster Magistrates Court and Charing Cross Police station as well as managing our Youth Justice Liaison and Diversion Service which covers 5 boroughs in London. Our services are responsible for delivering an all age all vulnerability model in court and police custody suites.

The ethos and aim of the service is to proactively intervene at the earliest opportunity in the Criminal Justice process, so that those in greatest need of support receive the appropriate care and treatment. This involves comprehensive screening within court and custody suites to ensure that we provide high quality assessments, identify care pathways, and where indicated divert to appropriate services

Successful candidates will need to have excellent communication skills as well as the flexibility to work alongside these different groups. Candidates will also need to have MET vetting clearance to work within our services.

About us

The CNWL Liaison and Diversion teams are a highly respected and innovative service that works across health and social care services and the criminal justice system in central and northwest London.

The service is commissioned by NHS England Liaison and Diversion programme. Liaison and Diversion (L&D) services screen and assess individuals who have mental health, learning disability, substance misuse or other vulnerabilities when they first come into contact with the criminal justice system as suspects, defendants or offenders.

As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Job description Job responsibilities

1.1 To be involved in the day-to-day management of trust employees and other staff (from sub-contractors), ensuring clients needs are met through the effective deployment of these staff. As the senior professional in the service, to provide supervision, advice and support to staff.

1.2 To lead a team of professionals providing liaison, screening, assessments, care planning, health promotion and education for people in the community-based criminal justice system.

1.3 To ensure CNWL representation at relevant Police and Court meetings and Court users groups attended by District Judge, Magistrates, Solicitors and CPS to negotiate and facilitate the integration and interfacing of services.

1.4 To oversee referral processes from police, custody suites, Judges, Magistrates, Ushers, Probation, Clerks and self-referrals, and to ensure appropriate attendance of team members in a timely manner in order to screen and or assess detained, and bailed people deemed to be mentally vulnerable or to be suffering from a mental illness.

1.5 To provide ongoing development and improvement of standards of clinical care, ensuring that appropriate systems are in place in order to support good practice. To provide clinical advice, education on mental health issues, and support to other colleagues working within the courts and to other agencies concerned with the mental health of defendants and prisoners.

1.6 To set up systems for the preparation, reporting and utilisation of verbal and written reports to present to the court.

1.7 To facilitate appropriate referral on to other agencies or carry out interventions in liaison with those agencies.

1.8 To have a working knowledge of the Police and Criminal Evidence Act (PACE) 1984 and the PACE Codes of Practice 2004.

1.9 To ensure that the Liaison and Diversion service provided is sensitive to the needs of individuals, paying particular attention to their ethnic and cultural backgrounds.

1.10 To seek out appropriate opportunities to contribute to the delivery of health education and promotion in the community.

1.11 To actively participate in monthly individual line managerial supervision.

1.12 To be conversant with legal guidelines in relation to criminal justice mental healthcare particularly with relevant sections of the Mental Health Act (Sec. 35, 36, 37, 37/41 38, 47, 48, 49).

1.13 To facilitate the assessment of the health and social care needs of defendants, and refer for treatment as appropriate to the Mental Health Services.

1.14 To work in collaboration with the criminal justice agencies to ensure that effective risk management systems are in place within the Liaison and Diversion Service responding to the recommendations that arise from serious incident reviews.

1.15 To support the Trust / criminal justice agencies in ensuring that staff are aware of their individual roles and responsibilities in term of achieving service objectives, maintaining standards and adhering to policies and procedures.

1.16 To ensure Operational Policies are fit for purpose, and kept updated with continuing developments within the system.

Person Specification Education and Qualifications Essential
  • oRegistered Nurse, Social Worker, Occupational Therapist
  • oMembership of a Professional Body (NMC, SWE, HCPC)
  • oEvidence of Post Qualification training and/or development.
  • oEducated to degree level (or equivalent).
  • oRelevantManagement Qualification
  • oMSc in Health or Social Care
Experience Essential
  • oRelevant experience of managing a multi-disciplinary staff team, including line management, supervision responsibility and operational management of services
  • oRelevant experience working in Liaison and Diversion
  • oExperience of working in partnership with a range of partner agencies in health and social care
  • oExperience of involving service users in care planning and/or service development
  • oExperience of re-provisioning services and managing staff through change
  • oExperience managing budgets
  • oExperience writing reports
  • oExperience in Liaison and Diversion
  • oExperience in doing research and evaluation within own service
  • oMental Health Experience

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