Clinical and Operational Team Manager- MHST and CWP

Devon Partnership NHS Trust
£41,659 to £47,637 a year
Closing date
26 Mar 2023

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Senior Manager
Child & Adolescent / CAMHS
Band 7
Contract Type
Full Time
  • Are you an experienced CAMHS clinician looking for a new challenge and opportunity to join a service at a time of exciting change and development?
  • Would you like to help shape the Mental Health Support Team, directly working with some fantastic schools across Devon in an education and health partnership?

We are excited to be part of the National Mental Health Support Team in NHS Children and Family Health Devon. We have teams located across Devon and Torbay covering a range of primary and secondary schools. We are seeking a Band 7 MHST Operational and Clinical Team Manager, based in Torbay & South Devon who can bring their skills, experience and enthusiasm to lead and manage others in providing a high quality service to meet the local needs of children, young people and their parents/carers within a specific educational community setting.

Main duties of the job

You will provide line management and supervision, overseeing operational aspects of the service. You will need experience in clinical practice, and operational line management, including HR processes. Working with other agencies, as part of a MDT, your role will be key to supporting and meeting the needs of Children and Young people in Devon schools.

Using evidence-based practice and routine outcome measures, you will use a strength-based approach to work collaboratively with people, in line with CYP-IAPT key principles.

About you

You will be an experienced and qualified CAMHS professional and can demonstrate compassionate leadership which is fundamental in being able to undertake this role. You will be able to work with colleagues in a multi-disciplinary team and develop relationships across agencies to meet the needs of children and families and have knowledge of child development and child protection procedures.

Managing staff will be a key component of the role with the ability to support others, oversee caseloads, and ensure the service responds in a timely way to urgent and routine, planned and unplanned need. You will be responsible for ensuring the service provides therapeutic intervention that is strengths-focused, evidence-based and tailored to meet the needs of the child/young person and their family/carer.

About us

Children and Family Health Devon (CFHD) comprises an Alliance of six NHS organisations working together to improve health outcomes for children and young people in Devon. We are working closely with other organisations and providers to ensure to deliver locality-placed based, integrated access to all of our services, based on the i-Thrive Framework, in response to wide-ranging consultation with our service users and communities.

CFHD works closely with our local universities of Plymouth, Exeter & the Peninsula Medical School where we support students in clinical training placements and in addition support our own staff to undertake post graduate training. We actively engage service users and their families in co-design which is facilitated by a dedicated young persons lead role who also works closely with Young Devon who provide additional co-design and feedback through the Devon young peoples champions group.

Our Children and Young People say

We would like the people who work for Child and Family Health Devon to be understanding, patient and respectful. They should be trustworthy and make us feel safe and comfortable. It is important that they use their skills and experience to listen carefully in a non-patronising and non-judgemental way. When staff are positive and friendly, they help to create an environment that is informal and without pressure.

Job description Job responsibilities

In conjunction with other members of the management team, you will be expected to lead in the development and implementation of the Trail Blazer Mental Health Support Teams (MHST). In line with the emerging national model, your team will be providing a high quality service to meet the local needs of children, young people and their parents/carers within a specific educational community setting.

The post holder will be responsible for the overall management of a locality MHST. In year one this is expected to be with one locality team, this is a fast developing service and further locality teams will be added to the post holders portfolio of management and leadership responsibility.

The post holder will be responsible for the effective operational management of the Trail Blazer Mental Health Support Team including line management of staff, financial and performance management. They will use effective leadership, change management and team building skills to monitor, evaluate and develop the service provided.

The MHSTs will deliver evidence based interventions supporting emotional wellbeing, primarily in an educational setting. Under your supervision and support, staff will be delivering full assessments of care needs, risk assessment and providing evidence based interventions where required.

The post holder will maintain managerial responsibility for the team caseload, overseeing referrals and the allocation of clients. S/he may also maintain a clinical role and/or a caseload dependent upon locality need.

In addition to providing specialist skills and experience in delivering interventions to an educational setting you will provide formal and informal education and training to other members of the team, other disciplines and external teams as identified within the service delivery.

Furthermore the post holder will be responsible for establishing and maintaining team systems and processes for the effective operation of the team, including outcome measurements, audit and annual service policy review.

The service will be available Monday to Friday 9-5pm, though there may be times when workshops or community work are required beyond 5pm in line with service delivery to support whole school approaches. It is essential that the post holder is flexible.

The post holder will act in support with Service Leaders and fellow Team Leaders in providing Clinical Leadership and advice across the MHST Service both locally and nationally. The post holder will act in support of the MHST Operational and Clinical Service Manager, deputising and carrying out delegated roles, duties and responsibilities as required and as part of a dedicated Management structure.

Service delivery and resource management

In partnership with the Operational and Clinical Service Manager, be responsible and accountable for the operational service delivery of the MHST.

Be responsible for the management of Child and Family Health Devon resources to deliver services which meet the required financial performance and quality standards, working effectively with the management team as required.

Monitor and deliver MHST performance standards using clinical and electronic data reporting systems.

Agree and implement a budget plan to support the service plan.

Devise and implement performance and workforce management arrangements.

Work with other professionals across education, health and social care to meet the needs of children/young people and their parents/carers.

Service design and development

Working as a key member of the management team to:-

Actively contribute to the design, development and implementation of the national service model and delivery specification for the service.

Ensure compliance with commissioning standards including reporting against Key Performance Indicators and the development of appropriate clinical pathways within Child and Family Health Devon.

Contribute to the national development of the MHST service through local and national networks.

Practice quality and workforce development

Ensure compliance with CQC registration and patient safety requirements.

Ensure all children/young people and their families receiving services are safeguarded from any harm, following child protection procedures and ensuring multi-agency working when appropriate.

Promote a continuous team and service improvement ethos, challenging traditional methods of core delivery, managing innovation and appropriate change within the team.

Line management responsibilities

Ensure that all staff are appropriately supervised and appraised and that opportunities for Continuous Professional Development are identified and maximized.

Take responsibility for the selection, appointment and retention of team members.

Operationally manage staff attendance, sickness and annual leave for the team.

Prioritise own workload and the work of the team.

Ensure safe and effective staffing levels.

Establish and maintain a free flow of information and communication with staff, including chairing team meetings e.g. governance meetings.

Additional responsibilities

Additional governance responsibilities as required.

Management of the teams overall demand and capacity, for example waiting times.

All team managers will hold a portfolio based on individual job planning e.g. safeguarding, complaints.

Person Specification Qualifications Essential
  • A professional qualification at degree level or equivalent (Psychological profession, Nurse, Occupational Therapist, Speech and Language Therapist, Social Worker etc.).
  • Active registration or appropriate accreditation with professional body (NMC, HCPC, BACP Registered, UKCP - Registered, BABCP - Accredited).
  • Training to level 3 in Safeguarding children and young people: roles and competencies for Health Care staff.
  • Management Qualification
Experience Essential
  • Extensive experience of managing a busy caseload of clients with a range of complex needs.
  • Substantial experience of working at a senior clinical level.
  • Working within a community childrens service setting.
  • Extensive experience of providing clinical supervision and managing staff.
  • Budget management.
  • Extensive experience of leading a clinical team.
  • Setting up or working within a new service.
Knowledge, skills and abilities Essential
  • Able to produce well written reports.
  • Ability to communicate complex information to individuals and teams.
  • An excellent understanding of the Mental Health Act and mental health presentations in children/young people across the age range.
  • An excellent understanding of Early Intervention and Prevention practice.
  • Awareness of community structures and social care options and processes.

Any attachments will be accessible after you click to apply.


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