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Patient Flow Manager

Central & North West London NHS Foundation Trust
£46,836 to £52,849 a year per annum including HCAS
Closing date
25 Mar 2023

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Senior Manager
Band 7
Full Time
One year secondment for the right person to manage the Hillingdon Health Place Base of safety , one of the busiest HPBoS in the whole of London.

We are looking for a enthusiastic manager to join our team. A mental health nurse with experience of working as part of a team , with good knowledge of the mental health act and care processes.

As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Main duties of the job

Managing a small team of Band 6 patient flow manager.

Providing guidance, supervision and appraisal of the team members.

Providing the day to day running of a new Health Place Base of Safety.

Liaising with other service such as police and General hospital to facilitate safe transferrer of care between service.

Ensure that the teams KPI are completed and patient feedback is collected.

Monitoring complaints and compliments.

Ensuring that the suite offers quality facility for the ongoing assessment its clients and the support of their carers.

About us

Our teams are well established, dynamic, with a strong commitment to multidisciplinary working, service development and continued professional development. We also provide ongoing in-house training and workshops for dedicated staff, to enable discussion, reflection and education which lead to the delivery of the best care for our patient groups.This includes an extensive portfolio of academic and clinical courses ranging from ongoing personal development through to clinical excellence and leadership skills. CNWL prides itself on its investment in staff both in terms of developing career skills but also its commitment to staff health and wellbeing.

We can offer you:
  • An opportunity to work on the outskirts of London with good transport links from Uxbridge to Hillingdon.o Excellent progression through various career pathway opportunitieso Ongoing supervision and appraisalso Tailored education and development programme.o Hidden Gem and annual award ceremonieso Excellent staff benefits: our benefit packages are amongst the best in London and include: childcare vouchers, health and wellbeing services, season ticket loans and cycle to work scheme.

Job description Job responsibilities

One years secondment for a Manager of a busy, three roomed HPBoS in Hillingdon. To manage the team of Band 6 and HCA who look after patient brought to the unit under section 136 or section 135 of the mental health act.

Person Specification EDUCATION AND QUALIFICATIONS Essential
  • Registered Nurse (Mental Health).
  • 998 Mentorship / Slice
  • Evidence of post registration Management Education
  • Post registration qualification appropriate to speciality
  • Significant post registration experience
  • Minimum 2 month experience at Band 6 within Adult Acute Mental Health service.
  • Keeping accurate records.
  • Practical experience of providing high quality care and exceeding expectations.
  • Experience in providing and receiving supervision
  • Experience of conducting risk assessments on mental health patients and ward environments.
  • Experience of basic counselling and group work.
  • Leadership skills (motivating, using initiative, change management).
  • People Management Skills.
  • Clinical Governance and Evidence Based Practice
  • Demonstrate an understanding of the multidisciplinary team concept and factors that affect good team working in an integrated mental health service
  • Ability to work with different agencies and service providers, and form positive working relationships with a range of professionals
  • Can demonstrate a good working knowledge of Mental Health Act 1983.
  • Able to use basic computer software packages such as MS Word and Excel
  • Skills in Cognitive behavioural therapy techniques

Any attachments will be accessible after you click to apply.


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