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Service Manager Community Services, Trafford

Greater Manchester Mental Health NHS Foundation Trust
£56,164 to £65,262 a year per annum
Closing date
21 Mar 2023

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Senior Manager
Band 8B
Contract Type
Full Time
Operational services within the Trafford division provides a number of district and specialist services within Greater Manchester Mental Health NHS Foundation Trust. These services are based in Hospital and the Community. The post holder will work within a Care Group and alongside the Head of Operations will deliver high quality, clinically directed services.

The service manager works collaboratively across operational and corporate services in order to deliver high quality outcomes.

Interviews to be held - 30th and 31st March between 12-5pm

Main duties of the job

Responsible for managing a wide range of community services.
  • Work with the Clinical Lead and Care Group Leads to deliver high quality care, ensuring quality governance standards are maintained and that national and local targets are achieved.
  • Responsible for ensuring that robust performance, financial and staff management arrangements are in
  • Responsible for the day to day management of the service, delivering high quality outcomes for all people who use
  • Ensure that services are provided safely and with cultural sensitivity, in privacy and with dignity for individual service users and
  • Ensure performance management systems are in place to record and report service performance data within designated Trust and commissioning time
  • Advise on significant Risk, Patient Safety and Health and Safety issues that may affect the service, including incidents; maintain and monitor risk
  • Maintain service responsibility for Safeguarding
  • Lead engagement events for the service, to include staff, service users and
  • Highlight areas for service development and contribute to the development of business cases and service improvement
  • Lead for organisational change and service redesign programmes where required and support the development of the service and the teams within
  • Manage the services within the available financial resources; ensuring financial governance and best value for money principles are

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over6,400members of staff, who deliver services from more than160locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Job description Job responsibilities

  • Work as a key contributor and member of a team of managers and clinicians working in partnership to consider the strategic direction of
  • Work alongside Trust colleagues from other operational and corporate services to identify business opportunities and maximise the GMMH service offer, promoting positive relationships with commissioners and external
  • Represent GMMH professionally, ensuring that the work of the Trust and Service is widely known and understood by service users, commissioners and partner agencies.
  • Assist with the development of service, Business Plans, Performance Planning Framework, The Assurance Framework and implementation of CQC Standards.
  • Support the inclusion of service users and their families in the strategic development of the service, seeking their views on service provision and service development

See attached detailed job description and person specification:

Staff benefits

Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.

27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years

Excellent pension

Cycle to work scheme

Salary sacrifice car scheme

Wellbeing programme

Blue Light Card Discounts

Person Specification Qualifications Essential
  • A relevant health or social care qualification at degree level or equivalent
  • satisfactory record of continuous professional development
  • evidence of further formal management study and/or qualification
Experience Essential
  • Significant track record of employment at a senior operational level, delivering services in a mental health provider
  • considerable experience in operational leadership roles
  • evidence of managing financial resources at a senior level
  • Evidence of leading service change with colleagues
  • Experience in both health and social care
  • Experience as a practicing professional in a mental health environment
Knowledge Essential
  • Sound knowledge of clinical governance and effective systems
  • An understanding of the role and its contribution to the overall Trust agenda
  • Up to date knowledge of current national health agenda
Personal Attributes Essential
  • Highly motivated individual with strong personal integrity
  • Good organisational skills
  • Good team leadership skills
  • Ability to communicate with staff at all levels and with colleagues within and external to the organisation
  • Demonstrates a drive and passion to deliver to a standard of excellence adopting a continuous learning approach
  • Ability and commitment to work as part of a corporate team
  • Experience of working closely with service users and advocacy schemes
Key Skills Essential
  • Inclusive leadership and management style
  • Ability to analyse complex issues and identify potential solutions
  • effective motivator with strong influencing skills and personal credibility

Any attachments will be accessible after you click to apply.


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