If you are an experienced or aspire to become a manager looking for a rewarding career, where you can make a difference and change lives for the better, then this role might be for you.
This post has responsibility for managing the Drug & Alcohol services within the ROADS treatment system.
The Team Manager is responsible for managing a team of multi-disciplinary professionals and will oversee the delivery components of the service specification.
As the Drug & Alcohol service is part of wider network of providers, the post holder will represent and participate in various multi provider and agency meetings.
Avon and Wiltshire Mental Health Partnership NHS Trust is committed to the fair treatment of all people, regardless of their gender, gender re-assignment, race, colour, ethnicity, ethnic or national origin, citizenship, religion, beliefs, disability, mental health needs, age, domestic circumstances, social class, sexual orientation, ex-offender status, political allegiance or trades union membership.
Main duties of the job
Managing a multi-disciplinary team, providing supervision and management support.
Ensuring a high level of clinical standards and positive outcomes for clients
Supporting service development and engaging with projects which enhance and advance the service.
Liaison with other providers to discuss matters pertaining to service deliverables.
Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
The Trust requires all of its employees to treat all of its stakeholders including colleagues, service users, carers and their visitors with dignity and respect.
Job description Job responsibilities
1. To establish and maintain good liaison with GP practices, other mental health Services and partner agencies.
2. To monitor and evaluate the quality of care given to service users.
3. To lead and take part in regular clinical audits.
4. Provides input into developing strategies for improving KPI outcomes.
5. To develop a service improvement plans in conjunction with their service manager, SBU Clinical
6. Have a good knowledge, and apply, current Trust Policy, procedures and guidelines ensuring that team members work to these.
7. Participate in recruitment, selection, appointment and retention of appropriate grades of staff
8. To ensure all operations are sufficiently staffed and provide and support the provision of cover for staff absence.
9. To liaise with Clinical Governance, attending as required, and ensuring that clinical standards are cascaded to team.
10. To develop strategies for continued professional development within the team.
11. To participate in and support staff with attending Clinical Supervision in line with Trust Policy.
12. Provide support and supervision to other team members.
13. To oversee the management of the community caseload.
14. Participate in and ensure the on-going development of staff within the team providing Clinical and Management Supervision and acting as coach and assessor to learners/students on placement.
15. To enhance the working of the team by the sharing of ones own specific professional expertise and knowledge.
16. Provides a safe and effective learning environment in mentoring and supervising student nurses, participating in their learning objectives and assessments.
17. To be aware of the current legislation and developments, which may impact on the delivery of services to service users.
18. Provide training to other staff regarding specialist area, adhering to Trust policies.
19. To ensure that record keeping is both up to date and accurate adhering to Trust, NMC and good practice guidelines,
20. To ensure the Trust Policies in relation to CPA, Risk Management and Confidentiality are strictly adhered to.
21. To participate in Team Duty System to provide urgent response and advice to service users and stakeholders as required.
22. To ensure that clinical standards are cascaded to staff.
23. To be responsible for their own development and the updating of their professional development.
24. Act as a positive role model at work for colleagues in relation to personal and professional conduct and practice.
Person Specification Education and Qualification Essential
- Relevant education to degree level or ability to demonstrate equivalent level of knowledge and experience.
- Evidence of continued professional development.
- A professional qualification in either Mental Health Nursing, General Nursing, Occupational Therapy or Social Work. Post graduate qualification
- Post graduate qualification
Experience and Knowledge Essential
- Significant experience of managing Health and/or Social Care staff and services.
- Experience of undertaking patient/staff investigations.
- Demonstrates detailed practical knowledge of Mental Health legislation.
- Experience of developing and implementing new ways of working and procedures.
- Substantial experience of budget systems and management
- High-level analytical and problem-solving skills.
- Highly developed people management skills.
- Experience of managing complex caseload/workload demands.
- Knowledge of and experience of practical application of good practice in relation to equalities and diversity.
- Experience of successfully managing significant change.
- Experience of developing and maintaining partnerships with external agencies, professional leads, staff and trades unions.
- Ability to manage teams and individuals in a complex and changing environment
- Ability to build and maintain effective working relationships with a variety of organisations and individuals.
- Sufficient personal resilience to cope with challenging emotional situations.
- Innovative approach to problem solving.
- Tact, diplomacy and sense of humour.
Skills and Abilities Essential
- The ability to demonstrate experience in health, social care or third sector environments to a high level.
- Able to demonstrate good knowledge and understanding of mental health issues, clinical settings and psychosocial interventions
- Excellent communication skills including influencing, negotiation and empathic skills.
- Project management skills.
- Competent in the use of IT in a windows environment
- Ability to form effective working relationships with other partners patient groups and stakeholders.
- A developed interpersonal and diplomacy skills.
- A working understanding of the key relationships with commissioners and partners.
- Organisational and time management skills.
- Clarity of thought and presentation
- Ability to work alone and with others.
- Ability to work within an ever-changing environment.
- Excellent oral and written presentation skills
Other Requirements Essential
- Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.
- Independently mobile and willing to travel.
Employer details Employer name
Avon & Wiltshire Mental Health Partnership NHS Trust
Montague Place, Kingsdown,
http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)
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