We are currently recruiting experienced mental health registrants to join the new Mental Health 111 Team.
This exciting opportunity will help shape the new service to provide high quality support to people experiencing a mental health crisis or emotional distress.
The new Mental Health 111 Team provide a point of contact for people of all ages to have direct access to a team who can provide support to the person over the phone and arrange for further support when required. The post holder will also have the opportunity to provide clinical supervision to the team (training will be provided). The service will be operational 24/7.
As a clinician within the team, you will be responsible for providing specialist support to callers, your colleagues and other professionals. You will also have the unique opportunity to help in the development of this service, evaluating and monitoring all aspects to ensure its success. Whilst the service will begin with just taking phone calls, there are plans to introduce other communication methods and to incorporate other aspects of mental health services, such as crisis and urgent assessments.
If you have experience of working in mental health services (any age) and feel that you have the right skills to ensure the service is a success, we would love to hear from you.
Main duties of the job
As the service is brand-new there will an expectation that the Mental Health Clinician role will be developed with the successful candidates. The role will focus on clinical support and decision making. The main duties will include:
- Being the responsible clinician on shift to make clinical decisions and provide support to callers, colleagues and other professionals.
- Triage and assessment of needs, including whether a full mental health assessment is required.
- Liaising with other services to ensure ongoing support or assessment is achieved in a timely manner.
- Developing and maintaining effective partnerships with other statutory services, local authorities and the third sector.
- Carrying out face to face mental health assessments when required.
- Facilitating debrief sessions for the team at the end of each shift.
- Participating in monitoring and evaluation of the service.
The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification Qualifications/Knowledge Essential
- Holds professional registration
- Post graduate diploma or equivalent experience
- Specialist knowledge of complex mental health and crisis
- Risk assessment and management of risk
- Evidence of CPD in relevant area
- Understanding of the services that are available to support people in mental health crisis
- Training in evidence based brief interventions
- Experience of providing mental health support to people
- Experience of carrying out crisis mental health assessments
- Experience of working autonomously and prioriting tasks
- Experience of utilising evidenced based psychosocial interventions
- Experience of providing telephone support/assessment
- Experience of providing support to colleagues and facilitating wellbeing sessions
- Experience of working with people of all ages
Aptitude and Abilities Essential
- Understand when a call needs a clinical response
- To be reflective and self aware
- To work positively within a team
- Strong communication skills
- Able to demonstrate commitment to high quality care and service provision
- Ability to recognise own wellbeing needs
- Ability to speak Welsh
- Ability to appropriately challenge and resolve conflict
Any attachments will be accessible after you click to apply.