Clinical Team Manager

Camden & Islington NHS Foundation Trust
Camden Town
£49,036 to £55,049 a year per annum Inlcu HCAS
Closing date
12 Feb 2023

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Senior Manager
Band 7
Contract Type
Full Time
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An opportunity to manage an dynamic and dedicated team of nurses, social workers, occupational therapist and assistant practitioners, working with service users with complex neds within the 24 hr hostel pathway

Main duties of the job

The post holder, will lead and manage a multi-disciplinary, multi-professional Mental Health care Team and is responsible for ensuring that the team understands and operates to the requirements of the service line operational policy and service line strategy and that safe, evidence based, effective, culturally competent care is delivered in a timely manner to service users.

About us

Camden and Islington NHS Foundation Trust (C&I) provides high quality, safe and innovative mental health care to our patients in the community, in their homes or in hospital. We provide services for adults of working age, adults with learning difficulties, and older people in the London area. We currently deliver the majority of our care to residents in the London Boroughs of Camden and Islington. However, we also provide substance misuse services in Westminster, and a substance misuse and psychological therapies service to people living in Kingston. Our trust is also a member of University College London Partners (UCLP), one of the world's leading academic health science partnerships. In addition we have specialist programmes which provide help and treatment for: veterans living in London, young people caught in the cycle of gang culture, older people living with dementia and other age related mental health conditions. For more information, please access the following link:

Job description Job responsibilities


  • To take operational day to day management responsibility at team level using performance management systems to ensure the effective delivery of contract activity and quality to required standards to meet contract specifications.
  • To work with the Operational Service Manager to deliver integrated governance requirements and be responsible for delivering governance processes and systems within the team. This may include preparing and writing of policies and procedure documents, clinical policies and standards.
  • To ensure full compliance of team members with key mechanisms to support clinical delivery including CPA, HONOS, records management, health and social care data entry, practice development, incident reporting, serious untoward incident review and complaints
  • To undertake and oversee risk assessments and deliver risk management and health and fire safety responsibilities as required by statute, regulation, legal obligation and trust policies.
  • To work with the Operational Service Manager to ensure that staff are compliant with safeguarding systems and to undertake safeguarding investigations in accordance with policy.
  • To be responsible for implementing policy relating to health and safety and monitor compliance e.g. fire marshals, safe environment etc
  • To identify and manage risks, placing as appropriate to service line risk register.
  • To ensure that practices are in place that assess, determine, monitor and support Learning and Development, clinical supervision, managerial supervision and appraisal processes.
  • To provide consultation within the team in own area of specialism.
  • To ensure that the care provided respects equality and diversity that is supportive of service users and their carers, agreeing the best approach to meeting individuals mental health, physical health, and recovery, social, spiritual and recreational care needs.
  • To work with the Operational Service Manager to deliver the service within existing budget and deliver QIPP programme, attending joint meetings with management accountants on a regular basis, taking remedial actions should financial pressures be identified.
  • To respond to complaints or other concerns as they arise and in accordance with trust policy, and in conjunction with the Operational Service Manager.
  • To undertake other duties in a corporate role as may be reasonably expected in accordance with the grade of the post and in line with other team managers to ensure the attainment of team and service objectives, including deputising for the line manager.
  • To ensure that all duties within the role are delivered in accordance with trust policy and procedure.

  • Service Delivery

  • To oversee the provision of expert, autonomous and highly specialist clinical practice within the MDT to include:
  • To undertake initial clinical assessment and formulation using a range of both specialist and generic tools
  • Making an autonomous judgment about own caseload.
  • To assess, plan, implement and evaluate care in negotiation with service users, carers and other services, considering the needs of a diverse community.
  • To ensure the appropriate range of therapeutic interventions are used e.g. CBT, Systemic Family Therapy etc.
  • Assisting in and determining the point of discharge / transfer of the service user
  • To communicate clinical assessment or presentation to others within the team and appropriate external agencies including GPs
  • To assess and manage risk.
  • Encouraging service users to accept an optimum level of responsibility for their programme of care and with their consent, where appropriate, seek the cooperation of friends / relatives / carers.
  • To ensure staff maintain accurate and contemporaneous records.
  • To recognise and respond appropriately to challenging behaviour in line with Trust policies.
  • To have detailed knowledge, understanding and experience of Mental Health Law, including the Mental Health Act 1983 (amended 2007), the Community treatment legislation, the Care Programme Approach (1995), or the Mental Capacity Act (2005).
  • To follow all Trust Policy relevant to service user care and conduct of own role
  • To undertake any other additional duties as agreed with your line manager such as participating in the on-call rota or if appropriate to the role, following attendance at an approved training programme, a range of additional duties commensurate with the band and role.

  • Workforce and Managing

  • To provide leadership and line management to the MDT to support them in the delivery of high quality, outcome focussed service.
  • To work with the Operational Service Manager to deliver a culture and style of leadership that develops and empowers people, recognise achievement and promote continuous development of staff and teams.
  • To actively manage conduct, performance and competence concerns identified in the team.
  • To work with the Operational Service Manager to develop and deliver team workforce plan.
  • To provide managerial and /or clinical supervision. To monitor the supervision arrangements and standards for all the team.
  • To authorise annual leave ensuring sufficient team presence for business continuity.

  • Communication

  • To sensitively manage complex and difficult situations deploying effective conflict resolution techniques as required
  • To lead team meetings and facilitate multi-professional team discussions.
  • To use and complete care plans, pathway documents and RiO progress notes and professional reports accurately and in a timely manner.
  • To ensure that all team members are accountable for shared responsibility within the team, by demonstrating support, respect and courtesy towards colleagues and those from other disciplines.

  • Person Specification Education/Quaslifications Essential
    • Diploma or degree leading to professional Registered qualification in Mental Health.
    • Current registration with relevant professional body Evidence of recent and or ongoing post registration academic study relevant to practice
    • Masters Degree in related field
    Experience Essential
    • Significant clinical management experience in mental health or substance misuse service delivery To demonstrate an extensive and sound knowledge base in the provision of mental health and preferred treatment methods
    • Experience of monitoring integrated governance and performance management processes
    Skills Essential
    • Ability to make high quality judgements-in a variety of complex and challenging situations- including assessing for possible admission to psychiatric hospital- manage risk/liaise effectively with range of professionals
    • Knowledge of the principles behind Service User engagement and strategies to promote co-production in service development.

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