An exciting opportunity has arisen for a CAMHS Single Point of Access (SPA) lead to work within a friendly and forward thinking CAMHS Team. Southampton CAMHS has a growing workforce with a number of opportunities for service development and cross pathway/agency working within the City and across Solent. The post holder is responsible for the professional and managerial leadership of the CAMHS Single Point of Access and other activities related to the 'front door' of CAMHS. The post holder will work with the Team Manager and clinical leads to develop and maintain relationships with third sector partners, schools and Childrens services in the delivery of high-quality interventions and work as a collaborative partner to ensure children and young people are receiving the right level of intervention at the right time, with the right service.
This post has been developed to strengthen and ensure children and young people access a service, implementing principles of the ithrive model within a whole city approach. This is an exciting opportunity in working Corroboratory with the team and other organisations ensuring mental health is everyones business and referral pathways/criteria are shared and understood across the city, both with professionals and service users.
We offer an exciting and dynamic environment where your ideas and career development will be valued. The post holder will be supported directly by the CAMHS Team Manager.
Main duties of the job
We are looking for a confident CAMHS professional with a demonstrable track record of providing leadership, service development, delivering good quality evidence-based interventions, and offer supervision. This position calls for a professional with significant experience of working with children, young people and their families.
This post is responsible for the professional and managerial leadership of the CAMHS Single Point of Access and other activities related to the 'front door' of CAMHS. The post holder will work with the Team Manager and clinical leads to develop and maintain relationships with third sector partners, schools and Childrens services in the delivery of high-quality interventions.
Key areas of delivery are as follows:
*To work effectively within a multidisciplinary setting, holding self and colleagues to account appropriately and demonstrating personal commitment to integrated (managerial/professional) leadership.
*Achieve an agreed set of performance targets.
*To contribute to the planning and delivery of the CAMH Service, managing change, ensuring child centred practice, consistency, quality, and cost effectiveness.
*Identify risk, and in partnership with the Team manager and Clinical Leads, take corrective action.
*Take part in the on-call rota
*Lead and participate in the review of clinical policies and guidelines relevant to the service and support and implement changes to practice
Make a difference with us
If you are looking for somewhere you can make a real difference and are passionate about keeping people safe, well and out of hospital, a career with us may be just what you're looking for. At Solent NHS Trust, we strive to make a difference to the health and wellbeing of our communities.
We are proud to be an organisation which is focused on our people and we welcome people who share our values to come and work with us.
To deliver great care that is safe, simple and easy to access
To be a caring, flexible and supportive place to work
To deliver the best value for money
Our shared values support the development of a strong working culture. They breathe life into our organisation -- guiding and inspiring all of our actions and decisions. They enable us to be better at what we do and create a great place for our staff to work, whilst ensuring we provide the highest quality of care to our patients.
In creating our values, we spent time listening to our employees and members. Based on what people told us, we created our HEART values to reflect the deep belief that we are caring organisation at the centre of our community: Honesty, Everyone counts, Accountable, Respectful, Teamwork.
We are an accredited Real Living Wage employer.
We encourage and support our staff to be vaccinated as this remains the best line of defence against Covid-19.
Job description Job responsibilities
Clinical and Professional -
*To provide expert evidence-based assessment, recommendations and treatment to children, young people and their families who have complex mental health problems.
*To provide highly specialist advice and consultation to the multi-disciplinary and multi-agency team on the mental health needs of children and young people.
*To maintain a small caseload providing Senior Clinical and Management oversight of children and young people with the higher level of complex needs and presentations.
*To lead on quality improvement projects in line with best practice and a strong desire to achieve the best possible quality of care for children and young people.
*To be accountable for ensuring that clinical incidents are reported and investigated appropriately in line with Trust policy. That a learning culture is embedded.
*To regularly review and monitor assessments and clinical record keeping to for the benefit of quality improvement and assurance.
*To communicate highly sensitive and complex information to children, young people and their families as well as to the professional network supporting them.
*To network effectively with partner agencies and colleagues, understanding the multi-agency nature of children's and young people's needs and engaging with the wider system around them.
*To attend and/or co-ordinate and Chair Core Group meetings, delayed discharge meetings and Team Around the Child meetings and other relevant meetings as required.
*To deliver regular specialist clinical professional supervision to other team members.
*To lead in developing care pathways and protocols related to the mental health presentation of children and young people in accordance with NICE guidelines and best available evidence.
*To contribute to the development and delivery of the learning and development plan. Taking responsibility for the delivery of training relevant to expertise.
*To promote and role model participation and partnership with children, young people and families in all aspects of service delivery and development.
*Take part in regular professional appraisal identifying areas for continuing professional development.
*To work with other members of the CAMHS management team in the development of a high quality responsive and accessible service for children, families and carers. This may include professionally advising and managing those aspects of the service where professional and/or organisational issues need addressing.
*Implement early warning indicators for operational performance, linking with systems developed for quality and safety and ensuring triangulation of this information with operational standards.
*Integrate the operational parameters and clinical demands for service delivery within locality services.
*Ensure that clinical, support and administrative services are designed to achieve efficient working practices for the safe delivery of care and best user experience.
*Support the implementation of multi-disciplinary professional and outcome based standards for integrated care, working with clinicians to embed clinical outcomes reporting within a health, social care / local authority, education and voluntary sector service framework.
*To operate within the guidance and Code of Ethics of the relevant professional body
*To act in accordance with legal requirements contained within the Mental Health Act 1983, the Children's Act 1994 and other legislation. To maintain up to date and relevant knowledge of national policy to influence service development and delivery as a result.
*To have knowledge of and act in accordance with Southampton City Safeguarding Children's Board.
*Ensure systems for local induction for staff in your area are actively implemented.
*To represent the service as required in key Trust and stakeholder meetings.
*Communicates clearly with all stakeholders in the service/team, keeps others informed of strategic and operational plans, progress, and outcomes.
*Helps lead team/service towards agreed goals in business plan, providing clear objectives, building a performing inclusive team/service that contribute to productive and efficient health and care services.
*Perform and embed clear line management practice and standards in line with Trust policy including application of agreed evidence-based change management approaches.
*Support standards for matrix management models including the structure and delivery of management, clinical supervision and safeguarding supervision of all staff in the team.
*Support the development of and communicating to teams the benefits and opportunities of multi-disciplinary integrated working, identifying solutions to problems which utilise the full skillset of the MDT and care partners in the locality.
*Implement agreed processes for workforce planning, performance and deployment of resources within the locality
*Manage planned and unplanned staff absence and cover arrangement to maintain specified core service/s delivery to ensure clinical delivery across the local pathways of care.
*Deputise for the Team Manager / Service and Quality Manager where required.
Knowledge and Training -
*To take a lead in the identification and completion of relevant audits in service to monitor and improve quality.
*To contribute to the development, evaluation and monitoring of the team's operational policies and services and participate in the development of high quality, responsive and accessible services.
*To utilise theory, evidence-based literature and research to support evidence-based practice in both individual work and across service treatment protocols and care pathways.
*To participate in service developments including service user feedback.
*To take responsibility for own continuing professional development, practice and performance and maintain own portfolio in accordance with re- registration requirements.
*Be aware of national legislation relating to children and Children's Services.
*To act in accordance with legal requirements contained within The Children Act 1989, Safeguarding Children and other relevant legislation.
*To develop own knowledge, special interests and areas of clinical expertise in relation to service and client needs through the process of team negotiation and discussion.
*To act as a resource for advice / consultancy for other professionals regarding the service and children experiencing mental health difficulties through participation in the telephone duty system.
*Evaluating own and team work as agreed accurately completing relevant documentation (e.g., clinical audits, patient satisfaction surveys).
Management and Leadership -
*Responsible for a workforce of multi-disciplinary clinical and non-clinical staff. To ensure that all aspects of HR, including recruitment, retention, and performance issues are managed in accordance with the relevant policies and procedures.
*Staff are managed and standards of work are maintained and Trust policies for the management of staff performance are adhered to.
*Promote and develop in local systems collaborative working to deliver agreed specifications and models of practice for care delivery.
*Help lead project development as requested.
*Ensures operational performance through the meeting of key performance indicators and information requirements, setting trajectories with the Service & Quality Manager/ Head of Service, performance improvement milestones and delivery of remedial action plans as necessary.
*Work collaboratively with the senior leadership team and corporate partners to ensure smooth and effective service delivery
*Work with the information team and quality directorate to utilise indicators systems which are accessible, presenting reports for the local delivery of care to Children's Board and Governance meetings.
*To maintain systems and processes that ensure that staff access appropriate and relevant training and that they are released to do and complete all mandatory training. To supervise direct line reports ensuring all staff participate in supervision, in line with policy.
*Work with colleagues to ensure that relationships are sustained with commissioners/ CCG and GPs and other significant stakeholders.
*Contributing as required to business planning.
*Accountable for implementation of service plans and leading on service development actions that arise in this context, taking account of the needs of the relevant local communities, striving at all times to promote family focused care, wellbeing, safety and social inclusion. Proactively identifying and using all opportunities to maximise benefits of integrated leadership in service improvement.
*Works closely with other team managers, professional leads, colleagues in corporate services and partner agencies to continuously improve services.
*Is committed to ensure service user / carer experience is positive, services are responsive and accessible, and transitions between services are smooth and seamless.
*Communicates effectively with all staff, recognising the need for good information during periods of change. At all times, positively supporting the Trust's vision and values, and making this real through strong commitment to results.
*Take part in the on-call rota.
*Ensure appraisals of staff directly managed are undertaken and that the appraisal process is maintained throughout the team.
*Ensures that other records are maintained by the team ensuring compliance with the agreed record keeping systems of the Trust.
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