Is a role where you can provide a safe and calm space for people suffering from mental health crisis appealing to you?
Our vision is to ensure that all service users, carers and professionals have access to a crisis service 24/7 that can provide support, advice and assessment in a compassionate, patient and recovery focused way. We believe that crisis is self-determined by the person or people experiencing the situation and that this requires an empathetic and non-judgmental approach, which holds those experiencing the crisis at the very centre.
Join us as a senior crisis care practitioner and turn that vision into reality.Main duties of the jobWe want to talk to enthusiastic and caring Mental Health Practitioners
with experience of working within a mental health setting, to lead on Children Family and Young Person element for our service in Norfolk.
We want people who are passionate about crisis work and ensuring safe and effective interventions are delivered to service users, their families and other professionals. We would welcome a passionate and skilful clinician who empowers others and be able to support a culture of change within crisis. We are looking for compassionate colleagues with experience
of working across CAMHS, LD & Autism, Adult and Later life and who have the enthusiasm to undertake additional training as part of our staff training programme for crisis. You may feel you want a change from working in an inpatient setting but want to remain on a 24/7 shift pattern.
Our team consists of a variety of great individuals from all backgrounds and skills, who feel passionately about supporting young people and what we do.
Whilst experience in working with children and young people would make you perfectly suited to this role, we are really open to welcoming people from clinical backgrounds who have experience in other areas of mental health. We understand that you will be able to bring with you a wealth of skills and experience to the team and would welcome new ways of thinking.About us
We are looking for a dedicated mental health professional with either Nursing, Social Work or Occupational Therapy qualification. We would love to hear from you if you have experience in working with people who suffer with mental health difficulties, and you have at least 12 months post qualification experience in a mental health setting or similar.
This is an opportunity to grow your management skills, take on responsibilities and help us shape and grown our service. No two days will be the same, but they will include elements of working in an MDT team, providing telephone triage assessments and supporting and guiding service users through crisis in our contact centre.
You will also have the opportunity to co-coordinating shifts, provide clinical oversight and support to practitioners, supporting with teaching and training opportunities, leading on staff development and being a visible role model that echoes the values of the trust and the vision of the service.
We are proud of our culture of honesty, team involvement and ownership of quality patient care with job satisfaction. There will be opportunities to be involved with training, strategy and service development.
Benefits included with this role are:
- NHS pension
- comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
NHS discounts and many more.Job descriptionJob responsibilities
We are based at Hellesdon Hospital, Norwich, providing a vital telephone-based service across Norfolk, receiving calls via 111 where callers have selected the Mental Health Option. By joining us in this role you will be able to help us shape and grow how the service develops.
We are looking for people who see challenges as opportunities and will have the ability to influence, inspire and energise others, as well as work with peoples strengths to make an all-round better working environment.
We are committed to developing people professionally and are keen to support individuals who are looking to take their first step into a more senior role.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other and are looking forward to welcoming you!
I have recently started with the team, and they have all been so welcoming and supportive. I feel that working within FRS, I can make a difference, by providing a kind ear, professional advice to callers and mentoring staff
- Answering calls from Service Users and professionals
- Triaging and assessing over the phone
- Safety Planning
- Documentation of above including referrals, Notes, referrals to other teams
- Liaison with other professionals and teams
- On occasion, creating formulations and plans for our regular callers
- Taking lead/champion subjects such as: Children, Family and Young Persons.
- Youth, Drug & Alcohol, perinatal, etc.
- Within that is opportunity for training, sharing knowledge with the team, attending conferences or meetings
- Face to face assessments where appropriate
- Shadowing other teams where appropriate/possible
- Brief intervention over the phone where appropriate
- Quality Improvement including auditing notes
**This post attracts a recruitment premium of £3,000 (pro-rata for part time roles). This is a one off payment with half paid on appointment and half paid after the completion of a satisfactory probation period (6 months). The premium is taxable. Please note that should you leave employment, or choose to move to an alternative post within the Trust that does not attract this recruitment premium, you will be required to reimburse all or some of the payment. Please note this recruitment premium is for external applicants only. and not applicable to newly qualified nurses**Person SpecificationQualificationsEssential
- Nursing degree or equivalent, Dip OT, Clinical Psychology or Equivalent Mentorship qualification or ENB 998
- Ongoing professional development working towards degree level
- Higher degree or post graduate certificate in area of clinical / therapeutic practice
- Willingness to train to become Sign-off Mentor
- Good to great management course, or equivalent
- Able to demonstrate an appropriate level of knowledge of mental health practice from previous experience
- Demonstrate effective risk assessment and risk management experience
- Experience in the delivery of clinical interventions
- Experience in working in team delivering person centred treatment packages
- Experience in delivering group based interventions
- Experience in supporting service development
- Excellent communication skills
- Competent assessment skills
- Effective analytical and decision-making skills
- Care planning skills
- Risk assessment knowledge and skills
- Competent and effective treatment skills
- Able to effectively prioritise own workload
- Management of Suicide Training
- Medicine Management Safeguarding training
- Knowledge of medication and the monitoring of its effects
- Knowledge of psychosocial Interventions
- Understanding of the policies and guidelines both local and national e.g. National Institute for Clinical Excellence Guidelines
- Developing knowledge of local wider systems and networks
- Knowledge of health Promotion
Any attachments will be accessible after you click to apply.