Liaison Psychiatry Team Manager

Kent & Medway NHS & Social Care Partnership Trust
£41,659 to £47,672 a year per annum
Closing date
5 Oct 2022

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Senior Manager
Band 7
Contract Type
Full Time
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Medway NHS and Social Care Partnership Trust provides a liaison mental health assessment service to the Emergency Department and wards at the counties acute hospitals. It's a challenging and rewarding service to work in.You will be a confident and experienced mental health clinician, who will work across the acute general hospital to provide mental health assessments, care, advice and training to both the Emergency Departments and in-patient wards.

Main duties of the job

To provide operational leadership and expertise to a team of clinicians at Band 6, who often work alone, to ensure the timely delivery of a safe and effective assessment service to the general hospitals for people aged 18 and over referred with mental health problems, dementia and co-morbid physical illness.

To maintain clinical expertise and leadership skills through regular patient contact (minimum requirement of 1 shift per week).

To ensure systems and processes exist to support staff performance in accordance with Trust objectives.

To report on and contribute to the monitoring, evaluation and audit of the performance and clinical practice of the liaison service.

To liaise with and work collaboratively with Acute Trust colleagues to promote the interface between acute and specialist inpatient and community services and enhance patient experience and recovery.

To coordinate a training programme to the general hospital workforce.

About us

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

e are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Job description Job responsibilities

  • Provides operational leadership to a team of clinical staff at band 6
  • Has a clinical presence and is able to demonstrate clinical expertise.
  • Participates on a Clinical Management Lead rota (Weekends and Bank Holidays)
  • Shares the service vision and goals and ensures team objectives are communicated and realised
  • Creates effective communication across the team ensuring staff are both kept up to date with Trust developments and information from the team is communicated upwards
  • Promotes a culture of equality and is able to change leadership style to suit the situation and vary approach where appropriate with individuals whilst ensuring discrimination is not tolerated
  • Works to engage and motivate the team
  • Supports the clinicians and clinical work particularly in times of difficulty
  • Supports the service manager and contributes to the work of the management team
  • Acts as a role model with desirable examples of behaviour whilst undertaking direct clinical and non direct clinical activity, in line with KMPT Trust Values
  • Understands the role and has self awareness of management style and professional boundaries
  • Upholds and promotes the values as agreed by the team
  • Provides clinical support to team
  • Utilises resources effectively
  • Contributes to recruitment, selection and retention activities in order to build a diverse team with the knowledge, skills and experience to deliver a high quality service.
  • Coordinates, attends and contributes to relevant meetings
  • Provides supervision to up to 10 staff in accordance with Trust Policy
  • Communicates clearly with team members and gives them opportunities to contribute to the planning and organisation of work, evaluate the quality of their clinical work and respond to feedback
  • Allocates work in a way which is consistent with the teams objectives, is achievable and takes full account of team members abilities and development needs
  • Reflects on and evaluates how well s/he and the team apply knowledge and skills to meet current and emerging work demands
  • Assesses objectively the work of the team and provides feedback in a manner most likely to maintain and improve performance
  • Develops the workplace as a learning environment
  • Identifies own and teams development needs and enables the team to apply their knowledge and skills in practice
  • Supports the appraisal process and any action required to address areas ofimprovement
  • Manages team members expectations around career development and progression
  • Is prepared to have difficult conversations and take responsibility for dealing with issues in a timely way; refers to Service Manager where appropriate
  • Leads the delivery of a timely, safe and effective assessment service to individuals presenting or admitted to the general hospital
  • Implements local protocols and monitors the teams adherence in clinical risk assessment and management
  • Recognises how diversity, beliefs and values may influence decision making and response to safeguarding and as such ensures the team adhere to the Safeguarding policy
  • Keeps up to date with policies and ensures the team are aware of their responsibilities according to professional codes of conduct and Trust policy and legislation
  • Ensures record keeping standards are met by the team; that clinical information is clearly communicated and includes a management plan where appropriate
  • Ensures the team comply with the security of confidential information
  • Ensures the team provide advice on the management of people with mental health needs and behaviours that challenge
  • Ensures the team promote the wellbeing and mental health of people, by involving them in the assessment process, seeking consent, providing relevant information and advice to them, their families and to supporting agencies
  • Ensures the team deliver to time and quality standards
  • Ensures a safe environment for staff to work and patients to be assessed in order to promote well being
  • Ensures the team are up to date with mandatory training
  • Seeks and encourages feedback from patients, carers and referrers to improve the patient experience
  • Identifies ways to overcome issues that threaten delivery of service and is able to deal with emergency situations
  • Identifies risks and escalates when appropriate
  • Encourages the team to identify areas for service redesign and improvement and to participate in service development
  • Understands the impact of change and is able to engage others in the change process to resolve problems and overcome barriers to change
  • Ensure that a Duty of Candour is maintained with services users/carers at all time.
  • Ensure services are able to be delivered safely and in accordance with the requirements of the Health and Social Care Act, including monitoring the quality and safety at each site of responsibility, identifying breaches, escalating them and acting on them as soon as possible.
  • Be responsible for ensuring a regular process of review is in place to detect incidents that indicate adverse quality of care, and triangulate.

A diverse post qualification experience in mental health is required, as is at least 2 years post qualifying experience, with at least one of these years having worked in a Band 6 role.In return for the above, we offer real commitment to your professional development, and regular supervision within a supportive working environment.The Pembury Liaison Psychiatry Service will be operating 24/7, 365 days a year. There is an expectation that the successful candidate will work predominantly Monday to Friday.

Please see job description for full details.

Person Specification Training, Qualifications and Registration Essential
  • Registered Professional Qualification in Mental Health Nursing, Occupational Therapy, including registration with the relevant regulatory body
  • Registered General Nurse (as a dual trained practitioner) Post Graduate Degree/Masters programme
  • Qualified Sign Off Mentor (998 or equivalent) / Accredited Practice Educator (APPLE programme for OT)
  • If not a qualified mentor, commitment to work towards this
Experience Essential
  • Previous experience at band 6 or above
  • Minimum of 2 years diverse post qualification experience
  • Formal presentations and teaching
  • Working in a general hospital setting
Knowledge & Skill Essential
  • Current mental health policy, legislation and joint working practices relating to mental health.
  • Ability to consider how recent Government initiatives relating to mental health can be realised through service developments in liaison services.
  • Ability to think and act strategically.
  • Good knowledge of NICE guidelines relating to self harm, depression, dementia and delirium
  • Understanding of the effects of physical health, long term conditions on mental health and well being.
  • Ability to develop strong alliances with acute trust and wider KMPT services as well as stakeholders.
  • Can demonstrate leadership skills, motivate staff and inspire confidence
  • Manage conflict through mediation, negotiation and influencing skills
  • Ability to manage and lead staff
  • Can work creatively with limited resources
  • Ability to develop and provide training packages, meeting the needs of the general hospital
  • Is able to share and impart knowledge Ability to apply principles of governance and evidence-based practice to both own and others practice
  • Can supervise and assist in the professional development of others
  • Ability to communicate and liaise effectively with others, including written communication skills.
other: Essential
  • Ability to work under own initiative
  • Ability to travel to different sites across the Trust in a timely manner
  • Computer literate

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