Crisis Telephone Service - Clinical Lead

Barnet, Enfield & Haringey Mental Health NHS Trust
£46,836 to £52,849 a year Per Annum plus Outer London HCAS
Closing date
28 Sep 2022

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CBT Therapist / Other
Band 7
Contract Type
Full Time
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An exciting opportunity has arisen to join our Crisis Telephone Service. We are looking for an experienced mental health professional (Nurse, Occupational Therapist or Social Worker) to work within our management team as a Band 7 Clinical Lead. This post has been set up to support the Crisis Telephone Service Manager in the ongoing development and transformation of the service. This would be a fantastic opportunity for an experienced Band 6 clinician who wishes to broaden their experience, and work within a growing and innovative team.

This dynamic service has been running since 2015, offering a single point of access for people in mental health crisis living in the boroughs of Barnet, Enfield and Haringey, via tele-triage, signposting, advice and support 24-hours a day, seven days per week, 365 days a year. The service is part of the Crisis and Access Service based at St Ann's Hospital in Haringey.

Main duties of the job

The Clinical lead will work closely with the Service Manager to maintain the day to day running of the service, providing senior clinical input and support to the team, playing a key role in building internal and external interfaces, and contributing to the ongoing development of the Crisis Telephone Service to further improve patient experience and outcomes.

As a Clinical Lead, you will provide and develop a working environment and culture of trust, openness and effective team working, which fosters high morale, commitment and optimum performance among all staff and promotes their well-being, professional and personal development in line with service needs.

You will be expected to work a flexible shift pattern across 7 days, although working nights is not required in this role

If you feel you have the skills and experience to deliver in this role, as well as sharing the values of our Trust, then we would welcome your application.

Please note that previous applicants in the last 6 months are advised not to apply this time.

Note: Interviews will take place on 30 September 2022.

About us

BEHMHT is a multiple award-winning, combined mental health (MH) and community Trust providing local, regional and national healthcare services. We are one of the largest employers in North London delivering a range of mental health and community services to a population of over one million. In Enfield, we provide a full range of child and adult community health services, which over the last few years has been integrating with its mental health services to provide better and more holistic care.

BEH manages the renowned North London Forensic Services (NLFS) which is the lead provider of forensic mental health services; that managed the devolved New Models of care budget, it delivers MH care across some of the prisons, and provides MH services as HM Young Offenders Institutions in Aylesbury. We are rated as 'Outstanding' by the CQC. We also provide one of the largest eating disorder services in England, as well as drug and alcohol services.

Job description Job responsibilities

Please refer to the Job Description and Person Specification for a detailed description of work duties.

Person Specification QUALIFICATIONS Essential
  • RMN
  • Evidence of post registration education
  • Significant experience of working as a Band 6
  • Evidence of performance management
  • Excellent and evidenced leadership qualities
  • Ability to communicate clearly and effectively both orally and in writing
  • Commitment to equal opportunities
  • Commitment to service user and carer involvement

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