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Community Team Manager

Employer
Norfolk & Suffolk Foundation NHS Trust
Location
Ipswich
Salary
£41,659 to £47,672 a year gross per annum
Closing date
29 Sep 2022

View more

Profession
Senior Manager
Service
Community
Grade
Band 7
Contract Type
Permanent
Hours
Full Time
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Job Details

We have an exciting opportunity to recruit to a Community Team Manager posts, managing the under 18 Child and Family teams in the East. The team is in the East of Suffolk offering mental health interventions for this client group.

Do you have the passion, ambition and creativity to help us develop our children's and young peoples services ? We need skilled and passionate leaders to drive the development of our services and help shape the multi-disciplinary teams in our Child and Family locality-based teams in Suffolk.

The Community Team Manager role is responsible for the operational management of a range of aspects of service delivery within the team and for clinical/managerial supervision of professional staff according to the trust values.

Main duties of the job

Responsible for the operational management of the service delivery within the service.

Provide visible leadership, promoting a values based culture and acting as a role model within the environment.

Responsible for leading and managing the team, ensuring they are suitably trained, informed and competent to carry out the full range of their duties, and that mechanisms are in place for regular and effective supervision, appraisal, objective setting and personal development planning.

Responsibility for ensuring safe staffing levels are maintained according to service budget.

Responsible for ensuring systems are in place to allocate new caseloads and efficient use of resources to ensure caseloads and the management of caseloads remain safe.

Contribute to MDT decisions regarding care based on their knowledge and expertise. Ensure care is delivered in a patient centred framework involving service users, families and carers.

About us

This is an exciting time of Transformation of mental health services in Suffolk, which has created opportunities, not only for services to recognise and consolidate what they are doing well, but also to drive creativity to radically change service delivery. These changes are driven by the needs of local communities, with the aim of embedding mental health services within the community and truly bringing the expertise to where it is needed.

NSFT in collaboration with the Suffolk alliance partners are striving to deliver services within the 'Thrive' framework. This is going to require significant system changes across Suffolk to realise the goal of a whole system approach. It will be essential to engage the expertise, skills, experience and passion of clinicians, allied professionals and service users from a wide range of backgrounds, disciplines and specialisms to achieve this goal.

Job description
Job responsibilities

DUTIES AND RESPONSIBILITIES

Management

Responsible for the operational management of the service delivery within the service.

Provide visible leadership, promoting a values based culture and acting as a role model within the environment, creating and establishing a caring environment.

Responsible for leading and managing the team, ensuring they are suitably trained, informed and competent to carry out the full range of their duties, and that mechanisms are in place for regular and effective supervision, appraisal, objective setting and personal development planning.

Responsibility for ensuring safe staffing levels are maintained according to service budget and safe staffing requirements to ensure patient safety, supported by effective e-rostering practice, management of the team and e

Responsible for ensuring systems are in place to allocate new caseloads and efficient use of resources to ensure caseloads and the management of caseloads remain safe.

Be accessible for staff, service users, families and carers and act as a point of clinical expertise.

Establish clear governance procedures within the team to ensure communication, learning and best practice is embedded.

Responsible for the effective use of the delegated aspects of the team budget, ensuring effective and efficient use of resources.

Effective recruitment, escalating any concerns where appropriate.

Contribute to the review, development and implementation of service wide policies and protocols

Support and facilitate audit activity and implement recommendations.

Lead/Support to service evaluation and audit systems.

Undertake investigations as delegated.

Clinical

Demonstrates a clear understanding within the service of service user

needs and care requirements.

Contribute to MDT decisions regarding care based on their knowledge and expertise.

Ensure care is delivered in a patient centred framework involving service users, families and carers.

To ensure regulatory requirements are met and adhered to and

fundamental standards of care are embedded into practice.

Ensure that service user and carer feedback contributes to the development and improvement of the service.

Ensure that the team practices within the trusts policies, protocols and standards, including NICE guidance where possible, including the reporting of complaints and incidents.

Ensure effective systems are in place to embed learning and continuous improvements from incidents and complaints.

Ensure that tasks and responsibilities are effectively, fairly and evenly distributed within the team to provide effective and responsive care for

service users and carers

Professional

Accountable for own professional actions and adhere to professional codes of practice.

Demonstrate and personally complies with all trust policies, guidelines and protocols.

Personally identify own learning, training and developmental needs through appraisal and supervisions processes, including compliance to

statutory and mandatory training requirements.

Act as a sign off mentor for student nurse placements (Applicable to registered nurses only).

Ensure that professional revalidation is maintained.

CONFIDENTIALITY

The post holder is required to maintain confidentiality of information in accordance with professional and Trust policy. The post holder may access information only on a need to know basis in the direct discharge of duties and divulge information only in the proper course of their duties.

This job description is an outline and account of the main duties required to carry out the post. It will be reviewed periodically to reflect changes and developments in service requirements. The post holder is advised that they have a responsibility to ensure they are familiar with their Terms and Conditions of Service detailed in the Contract of Employment.

Person Specification
Knowledge
Essential
  • Nursing degree or equivalent, Dip SW or Dip OT or equivalent, or HCPC registered

Desirable
  • Evidence of ongoing professional development

Essential
Essential
  • Previous experience in working with children and young people
  • Previous experiences managing clinical teams


Any attachments will be accessible after you click to apply.

246-CFYP3322773-N

Company

Priscilla N&S

“Welcome to Norfolk and Suffolk foundation Trust, we provide an extensive range of mental health services across two counties , working with our communities and partners we continue to develop and transform our services so we can really meet the needs of the people we serve .We are an organisation which truly values nurses , acknowledges the special , unique skills they bring and is committed to developing clinical, academic and leadership pathways whilst supporting, nurturing and caring for you .We have strengthened nurse leadership, created Nurse Consultant , Advanced Nurse Practitioner and Clinical Nurse Specialist roles with many more expected . We have over 80 Non medical prescribers and will continue to support more each year .  Nursing In NSFT is not without its challenges but we have used them to create opportunities, to learn, to improve and to work differently . Our absolute priority , our number one aim is to improve the care we provide and we will achieve this. Join us and be part of something very special" - Diane Hull, Chief Nurse

Diane Hull - NSNHSFT

Norfolk and Suffolk NHS Foundation Trust is the main provider of specialist mental health services for the counties of Norfolk and Suffolk, serving a population of 1.6 million people. We are a large organisation covering a wide geographical area divided into ‘Care Groups'. There are also Care Groups supporting children, family and young people’s services, and specialist services, including Forensic mental health services.

Each Care Group has its own Leadership team, with the aim of supporting clinically led decision making locally, to support the needs of people accessing services. 

We have inpatient facilities across both counties with smaller bases in rural locations. Many of the Trust’s services are offered in the community, enabling people accessing services to receive the support they need in an environment familiar to them.

At NSFT we believe in recovery and wellbeing, and understand the importance of good physical health, maintaining relationships and achieving a balance between treatments and continuing an active life.

The people in our care, families and carers are at the centre of all aspects of all we do and are vital in helping shape and support our service strategy. Our strategy supports and enables people with mental health problems to live a fulfilling life and make their personal recovery journey. 

Norfolk and Suffolk, in the East of England are some of the safest places to live in the UK, with low crime rates making it a community to be proud of. Housing prices are frequently cited as a reason to move here, as you get an incredible amount for your money compared with other major UK cities.

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About our location

Norwich in Norfolk has something for everyone. It has retained a strong local identity and, with that, a sense of community. Locals say hello to each other, baristas remember our coffee orders and you’ll be among the first to know about interesting local projects.  This strong sense of community, along with excellent shopping, eating out, affordable house prices and excellent schooling is why Norwich has been ranked by the Guardian as the UK’s best city to work in.

Ipswich in Suffolk is steeped in history, yet full of life. According to The London Economic, affordable house prices and hourly commutes to London have earned Suffolk’s county town a slot in their top ten property destinations. “In Ipswich we have got a fantastic cultural offer far better than what towns and cities bigger than us are offering.  We have got very good transport links, especially to London, and house prices are a lot cheaper in the area.

One of Norfolk’s most famous stretches of beaches, Great Yarmouth attracts around six million tourists each year! Situated at the mouth of the River Yare, this old port town is home to beautiful golden sandy beaches and neighbouring towns and villages with scenic views and homely charm.

Full to the brim of history and with a vibrant town centre, King’s Lynn is the ideal destination to enjoy the superb mix of history, shopping and entertainment on offer!  A small, historic market town, King's Lynn is the perfect place to live and work, with fantastic train links and short drives to fantastic beaches.

Bury St Edmunds in Suffolk is a unique and dazzling historic gem. An important market town with a richly fascinating heritage, the striking combination of medieval architecture, elegant Georgian squares and glorious cathedral and abbey gardens provide a distinctive visual charm. With prestigious shopping, an award-winning market, plus variety of attractions and places to stay, Bury St Edmunds is under two hours from London and convenient for Cambridge.

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Travel

For family members who love (or need) to travel, you’re ideally located. Trains run to and from London every 30 minutes from both Ipswich and Norwich, and there are direct rail services from Manchester, Nottingham and Cambridge.   Both counties are well connected to major road networks and Norwich has an international airport. 

Some of our valued employees have told their story of working at Norfolk and Suffolk NHS Foundation Trust... use the links below to read these.

Find Us
Location
Norfolk & Suffolk
United Kingdom
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