The Notts MBT Service delivers assessment, advice, consultation, training and the delivery of a range of specialised personality disorder treatment interventions, within group programmes to individuals with highly complex personality disorders across Nottinghamshire, utilising other community bases to deliver interventions where appropriate. The Operational Team Manager is pivotal in leading and co-ordinating the delivery of high quality care/treatment and supporting a safe and effective staff team, identifying and challenging discriminatory practices so as to engage effectively with service users.
The role requires an individual who is keen on supporting service development and delivery including ensuring strong links with Primary Care, AMH services, Local Authority, Forensic, Liaison & Diversion and third sector agencies. The role encompasses both the direct delivery of clinical services, monitoring key performance targets, organisation and development of programmes, and the leadership of the staff team.Main duties of the job
The main role for the Operational Team Manager is supporting the day to day operational functioning of the team to ensure the service operates efficiently and safely by monitoring and reporting on all performance issues including KPI's agreed with commissioners. To ensure safe, effective and efficient personality disorder individual and group interventions community are delivered in a timely fashion within the resources available.
In line with the wider Trust developments, the role requires partnership working with other senior clinicians and the Service Manager to develop and direct the personality disorder development services and so the individual will be expected to contribute to and support the Service Manager in the development and implementation of service business plans. In line with this, the Operational Team Leader will support/participate in the development of the Personality Disorder Services (PD Pathway) working in partnership with other team leaders within the Directorate and AMH in achieving effective and efficient personality disorder care pathways.
To support the Clinical Team Leader in providing informed clinical and managerial advice to team members and to provide leadership and direct line management to a team of multi-professionals. The role will also have a key element in the on-going review of service training strategy, and to support the Senior Clinical Therapist in developing and delivering the service training.About us
We have a huge variety of opportunities in our expansive Trust covering geographically from South Yorkshire, Nottinghamshire to Leicester, providing mental health inpatient and community services, community health services, forensic mental health services and secure prison healthcare across the East Midlands.
We have more than 100 sites and a huge scope of unique opportunities to develop your career and gain some amazing experiences. We strive to be a great place to work and offer many staff benefits and tailored staff support and wellbeing programmes. Do you want to make a difference?Do you believe in Trust, Honesty, Respect, Compassion and Teamwork?
Then Nottinghamshire Healthcare is the perfect place for you to start, maintain or further your career. Join our team of nearly 9000 who are making a difference every day. We are all about our people - our staff, volunteers, carers, service users and patients. We are NottsHC.
Follow us on Facebook and Twitter @NottsHealthcareJob descriptionJob responsibilities
We are a group-based therapy service, working with service users across Nottingham City and Nottinghamshire County. One of the key roles you will have, alongside the delivery of therapy groups/treatment will be to strengthen and build on relationships with services, both Trust and external services, to develop closer partnership working to support a joined up and timely treatment pathway for service users with complex personality difficulties/diagnosis.
You will support service liaison, consultation and training as well as offering clinical interventions, group and individual, alongside colleagues.
Appointed applicants will have access to robust clinical and managerial supervision and career development opportunities. The service is committed to ensuring the staff in the team are well equipped to work with the complex service users accessing the service and so training is well supported and there is a range of access to robust supervision.
The successful candidate will form part of a wider supportive Leadership Team both in house and within the Directorate, where peer support and learning is encouraged.
As a member of the leadership team you will have key relationships with the Clinical Team Leader, the Senior Clinical Therapy, the Clinical Lead and the Service Manager. As the service sits within the wider Trust Personality Disorder Pathway, you will be expected to develop and establish good working relationships/partnership working with AMH services, in particular the PD Hub.
The main roles for the Operational Team Manager is supporting the day to day operational functioning of the team to ensure the service operates efficiently and safely by monitoring and reporting on all performance issues including KPIs agreed with commissioners. To ensure safe, effective and efficient personality disorder individual and group interventions community are delivered in a timely fashion within the resources available and so your relationship with your team will be vital in supporting this.
The Operational Team Manager will need to be compassionate, person-centered individual who is hard working and can be flexible in their approach to working therapeutically with service users with history of trauma, complex attachment patterns/difficulties and those experiencing mental health crises. Due to the complex presentations of our service users, the Operational Team Leader will need to have skills to contain and manage high levels of emotional distress and disturbance in self and others.Person SpecificationQualificationsEssential
- Recognised qualification in one of the core mental health professions e.g. psychiatric nursing, clinical psychology, social work and occupational therapy or other relevant experience and demonstrable competence to work in the mental health field.
- Substantial experience and training in the delivery of CBT based approaches (e.g. DBT, CAT, schema therapy, social problem-solving).
- Specialist knowledge of working with people who are likely to meet the criteria for diagnosable personality disorder
- A sound theoretical and practical knowledge of the clinical presentation and problems experienced by patients diagnosed with personality disorder
- Specialist knowledge of assessing individuals with life-long emotional difficulties resulting in a diagnosis of personality disorder
- MBT/CAT/DBT/Schema training
- Experience and training in the delivery of CBT based approaches (e.g. DBT, CAT, schema therapy, social problem-solving)
- Working therapeutically with service users with complex personality disorder/complex presentations
- Knowledge and experience in implementing a range of individual and group therapeutic interventions drawn from different evidence-based models
- Working within personality disorder services
- Delivery of group and 1:1 interventions
- A sound theoretical and practical knowledge of the clinical presentation and problems experienced by patients diagnosed with personality disorder.
- Organisational management of intervention programmes and group processes.
- Knowledge of Commissioning
- Networking of external agencies
- Engagement of partners in development and monitoring of the service
- Leadership and people management
- Organisation of complex systems and meeting needs within systems
- Organisation, prioritising and time management skills
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