Team Lead for Front Door Team (FDT)

East London NHS Foundation Trust
£61,341 to £70,439 a year per annum
Closing date
14 Oct 2022

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CBT Therapist / Other
Band 8B
Contract Type
Full Time
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The post holder will coordinate and lead the ongoing development and management of the Front Door Team. The post holder will work clinically within the team and lead the daily referrals meetings, as well as providing guidance, supervision and line management to ensure an efficient and reliable responses to new referrals.

The post holder will lead on developments and innovations within the team to reduce waiting times and increase brief interventions offered within the Front Door team.

Work is underway to develop a system wide single point of access (SPA) within Newham and the post holder will work with senior CAMHS management to develop these plans with our partner agencies.

Main duties of the job

  • To provide leadership and management of the Front Door Team (FDT), in order to maintain good quality of triage responses and to support the development of new initiatives such as drop-in services, self-referrals and brief intervention.
  • To coordinate the day to day operational work of FDT and be responsible for routine decision making and risk screening regarding all referrals, linking with senior duty for complex cases or those with significant risk.
  • To form good working relationships with CAMHS colleagues and partner agencies to support the interface and flow of referrals between FDT, CAMHS teams and partner agencies,
  • To contribute to the development work of the Single Point of Access (SPA)
  • To provide clinical services within the triage system

Key Relationships /Liaises with
  • Service Users and People Participation Lead
  • Pathway Clinical Lead for Front Door Team
  • Clinical Team Leads in Newham CAMHS
  • Psychological Therapies Lead & Associate Clinical Director CAMHS
  • General Manager CAMHS
  • The Senior Management Team of CAMHS
  • Multidisciplinary colleagues in CAMHS
  • Other professionals and key stakeholders working with children and young people in social services, health, education, youth justice system and the voluntary sector

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations

Job description Job responsibilities

Please refer to JD&PS for further details on the vacancy.

For more details please contact:

Priti Patel

Associate Clinical Director

0208 430 9000

Person Specification Education/ Qualification/ Training Essential
  • Degree level study or equivalent / Further post degree qualification Qualification in a relevant mental health profession such as Nursing, Systemic Psychotherapy, Clinical/Counselling Psychology, Child and Adolescent Psychotherapy, Occupational Therapy, Social Work, Arts Therapies. Current Registration with appropriate UK professional body e.g. ACP/ HCPC / UKCP / NMC Child & Adolescent Psychotherapy Honours degree. Postgraduate Diploma / MA in Psychoanalytical Observational Studies or recognised equivalent. Masters in Psychoanalytic Psychotherapy: Child & Adolescent. or Clinical Psychology Honours degree. Postgraduate Doctorate in Clinical Psychology (or its equivalent for those trained prior to 1996) as accredited by the BPS. or Family & Systemic Psychotherapy E E S/I
  • Nursing Registered Mental Health Nurse (Part 3/8/13 or 15 of the NMC Register) ENB 998 or equivalent Educated to master degree level in CAMHS related area
  • Relevant specialist training or qualifications
  • Leadership / management training
Experience Essential
  • Experience of providing clinical leadership
  • Experience of supervising and line managing in a multidisciplinary / multiagency context
  • Experience of contributing to service developments
  • Experience of providing evidence based interventions to children and young people with complex problems.
  • Significant post-qualification experience in triage work with children, adolescents, and families
  • Experience of working with a wide variety of client groups that reflect the full range of clinical severity
  • Significant experience of risk assessment and risk management
  • Experience of working with safeguarding issues and contributing to training within a safeguarding environment
  • Experience of working in a multicultural environment
  • Experience of effective working with multidisciplinary teams and other agencies
  • Experience organising and delivering training and presentations
Knowledge and Skills Essential
  • A high level of clinical skills
  • Ability to provide and receive highly complex, sensitive or contentious information in a highly emotive and sometimes hostile atmosphere, in a range of relationships and settings.
  • Ability to use highly specialist skills of empathy to overcome barriers to understanding and acceptance
  • Ability to work autonomously, setting appropriate goals, in accordance with professional ethics guidelines and Trust policies
  • Ability to compare and select from a range of treatment options, based on formulation
  • Ability to supervise clinically at an advanced level
  • Ability to plan, organise and prioritise own workload and support other staff in the same
  • Ability to contribute to service management and service development.
  • Ability to provide a culturally competent service
  • IT skills (Word, Excel and PowerPoint)
  • Ability to record and report on clinical information
  • Excellent communication skills, including report writing and presentations
  • Knowledge of clinical risk management systems and processes
  • Up to date knowledge of NICE and other best practice guidelines
  • Knowledge of iThrive Framework
  • Knowledge of relevant legislation and its implications for the CAMHS client group
  • Knowledge, understanding and clinical experience with people from diverse ethnic and cultural backgrounds and families with a high level of deprivation, social exclusion and marginalisation
  • Understanding of equality of opportunity and related policies and procedures

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