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Community Triage Nurse

Employer
Central & North West London NHS Foundation Trust
Location
London
Salary
£38,762 to £45,765 a year per annum incs HCAS
Closing date
28 Sep 2022

View more

Profession
Nurse
Service
Community
Grade
Band 6
Contract Type
Permanent
Hours
Full Time
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Triage and Referrals Mental Health Practitioner:

An exciting opportunity has arisen within the North Kensington Community Health Hub for a triage and referrals mental health practitioner.

The role is to screen referrals, undertake specialist assessments and provide brief follow up or facilitate an alternative service provision for people referred to the team. This is a front-line post which involves face-to-face work with services users' and their carers'. The post holders will need to be able to make clear and autonomous decisions based on the complexity of the presentations due to the persons health and social care needs.

We are forward thinking, diverse and focussed on providing positive outcomes for the people we serve. Our strongly held core values are compassion, respect, empowerment and partnership which we apply to our working relationships with to those who use our services and our colleagues alike.

The successful applicant may have contact with patients or service users and we will therefore be seeking proof of vaccination or medical exemption during the recruitment process. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Interview date: TBC

Main duties of the job

  • To provide comprehensive, culturally appropriate, evidence-based assessments for adults with primary mental health need.
  • To establish eligibility for health and social care services for adults with mental health needs in line with national and local policy; the Care Act 2014 and Section 117; and any other relevant framework
  • To undertake continuous risk assessment and risk management in partnership with the service-user; their relatives and other professionals. Recording and documenting using correct tools and systems.
  • To co-ordinate a multidisciplinary response to crisis situations.
  • To provide direct therapeutic care to users in their own home or other community settings, using evidence-based nursing skills and psychosocial interventions.
  • To co-ordinate and manage all aspects of care and support, including overseeing work carried out by statutory and non-statutory agencies. To offer supervision, training, and guidance to external agencies as required
  • To assess, plan, implement and evaluate the care provided to users, in collaboration with users, carers, GP's and other members of the multidisciplinary team.
  • To identify carers and to support with referring for statutory Carers Assessments and Care Plans.
  • To screen for Vocational Needs and refer on for full Vocational Needs Assessment where appropriate.
  • To work in partnership with other agencies (e.g. Housing, Benefits, Social Services, etc)


About us

Our staff are our most valued asset and we work hard to ensure that our team members feel valued and encouraged to develop both professionally and contribute to the development of our service. We are open to considering flexible working hours and endeavour to provide staff with working from home days, depending on the needs of the service. We have a good reputation which we are keen maintain and continually improve. Our service is diverse and dynamic work place . We work together to ensure we uphold trust values and to create a working environment which promotes respect and partnership.

The successful applicant may have contact with patients or service users and we will therefore be seeking proof of vaccination or medical exemption during the recruitment process. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Job description Job responsibilities

Job Purpose

North Kensington is a diverse and densely populated area. Our team serves adults aged 18-years and onwards. The Hub triage team is an exciting and fast paced part of the service. The team manages the incoming referrals for adults array of mental health issues. The main purpose of this role is to provide an in-depth assessment of the needs of adults with mental health issues. These cases will either be excepted within the main hub or signposted to other more appropriate services. Care and support will be planned with a strength based and person centred approach; and there will be an emphasis in multi-disciplinary and multi-agency working to meet the service-user needs. All care and support plans will be created in partnership with the service-user and in keeping with statutory frameworks and trust policies. Triage practitioners will be adept in assessing risk and creating positive risk mitigation plans and crisis plans. We strive to deliver a high standard of practice in accordance with the NMC Code of Professional Conduct and other professionals standards set by the trust and the Local Authority.

Main Clinical Duties
  • To provide comprehensive, culturally appropriate, evidence-based assessments for adults with primary mental health need.
  • To ensure that all necessary documentation of service-user contact and care plans are recorded in a timely fashion
  • To establish eligibility for health and social care services for adults with mental health needs in line with national and local policy; the Care Act 2014 and Section 117; and any other relevant framework
  • To undertake continuous risk assessment and risk management in partnership with the service-user; their relatives and other professionals. Recording and documenting using correct tools and systems.
  • To co-ordinate a multidisciplinary response to crisis situations.
  • To provide direct therapeutic care to users in their own home or other community settings, using evidence-based nursing skills and psychosocial interventions.
  • To co-ordinate and manage all aspects of care and support, including overseeing work carried out by statutory and non-statutory agencies. To offer supervision, training, and guidance to external agencies as required.
  • To identify cultural, spiritual and communication needs of users within a diverse community and ensure that these needs are addressed in the care plan
  • To assess, plan, implement and evaluate the care provided to users, in collaboration with users, carers, GPs and other members of the multidisciplinary team.
  • To identify carers and to support with referring for statutory Carers Assessments and Care Plans.
  • To screen for Vocational Needs and refer on for full Vocational Needs Assessment where appropriate.
  • To work in partnership with other agencies (e.g. Housing, Benefits, Social Services, etc).
  • To identify substance misuse issues and to refer to drug and alcohol services
Communication:
  • To possess excellent communication skills and form positive therapeutic relationships using warmth and empathy.
  • To ensure open channels of communication with both internal and external agencies.
  • To be aware of own verbal and non-verbal communication and the communication needs of others
  • To participate in and provide a specialist nursing perspective to multidisciplinary team meetings/case discussions, to include business and clinical meetings, supervision groups and staff support groups.
  • To maintain close working liaison with service users and carers; GP's; inpatient teams; and other organisations
  • To provide continuity of care by covering colleagues when on annual leave, sickness etc.
Education and Training
  • To ensure that all staff within the clinical area receive high quality supervision and teaching in both formal and informal settings.
  • To lead, present and participate in team training sessions to share skills and knowledge within a Multi Disciplinary Team.
  • To attend ongoing training including Statutory and Mandatory courses to meet the objectives set in your personal development plan to meet PREP requirements.
  • To ensure clinical information on working practices and developments are up-to-date.
  • To take an active interest in mental health and nursing research, utilising findings where appropriate and developing research-based practice.
Management of Resources
  • To work within agreed levels of resources, both human and financial.
Data Recording/Administration
  • To collect and record clinical data in the required format on IT data bases both Trust and Social Services.
  • To maintain integrated client records accurately in line with NMC, Trust and Social Services guidance and The Data Protection Act.
  • To write reports, care plans and summaries as required in patients notes, according to the NMC guidelines and Trust and Social Service Policy.

Management, Supervision and Accountability
  • To be managerially accountable to the Team Manager and Clinical Team Leaders
  • To receive Professional/Caseload Supervision and Appraisal in accordance with Trust Policy and to use this time to reflect on clinical and professional practice and to work on own professional development.
  • To be professionally accountable to Central and North West London NHS Foundation Trust.
  • To have a valid NMC registration and adhere to NMC code of Professional Conduct.
  • To uphold the principles of the NMC Code of Professional Conduct and adhere to all other statements as required by the NMC.
  • To receive clinical supervision if needed, in line with NMC and Trust guidelines.
  • To act up for the Clinical Team Leader when required.
  • To offer support and guidance to junior members of staff, in the absence of seniors, on a day-to-day basis.
  • To participate in formal appraisal systems in accordance with Trust Policy.
  • To be available as a Clinical Supervisor if desired, in line with Trust Policy.


Person Specification Education and Qualifications Essential
  • Current Professional Qualification in mental health nursing
  • Registration must be live with professional body NMC
  • Evidence of post registration training and CPD.
Desirable
  • Training in Psychosocial Interventions or Thorn Family Therapy/Work training; Other relevant training, e.g. substance misuse
Experience Essential
  • Significant years post registration experience
  • Experience of working in multidisciplinary mental health team with clients with acute/severe and enduring mental health problems
Desirable
  • Work with clients with acute/severe and enduring mental health problems who are homeless/rootless
  • Work with people experiencing mental health crisis.
  • Supervision of students and junior staff.
  • Audit and research; Teaching; Working with people who use substances
Skills and knowledge Essential
  • Excellent verbal and written communication skills, including report writing and presentations / IT skills.
  • Ability to assess, plan, implement and evaluate a comprehensive care package for the identified client group, using a wide range of resources.
  • Able to develop a comprehensive programme of intervention and support for the identified client group and their families
Desirable
  • Skills in leadership: ability to motivate others, use initiative and manage change.
  • Basic counselling and group work skills
  • Dual diagnosis/substance misuse


Any attachments will be accessible after you click to apply.

333-J-KC-0592-C
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