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Inpatient Matron

South London & Maudsley NHS Foundation Trust
£55,903 to £61,996 a year per annum inclusive of HCAs
Closing date
26 Sep 2022

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Band 8A
Contract Type
Full Time
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We have an exciting opportunityfor a Matron to join our inpatient team within Lambeth Directorate.

The post holder will lead and be responsible for the delivery of high quality care and patient experience within the acute inpatient setting through proactive clinical and professional leadership to nursing/non-nursing staff at all levels within their clinical area of responsibility.

The post holder will need to ensure the delivery of high quality, evidence based, compassionate, person-centred care and ensure that care delivered is in a safe and clean environment.

About the location:

Lambeth hospital is conveniently located just off Clapham High Street and is easily accessible by bus, tube and overground train. A small amount of parking is also available on site. Lambeth inpatient services are relocating in Spring 2023 to a brand new, purpose built building at the Maudsley hospital, Camberwell.

Main duties of the job

This is an exciting post that allows for close working and collaboration with senior management and clinicians in the future development of the directorate. The inpatient matron will be an integral part of the Nursing, Quality and Assurance Team.

The successful candidates will have exceptional communication, motivational and influencing skills being able to influence and encourage teams to work across organisational boundaries whilst holding patient care at the heart of their work.

The candidates will need to be passionate about the delivery of high quality patient care and have experience in leadership. The post holder will be a 'self-starter' and be able to work autonomously as well as part of a multi professional team.

The post holder will deliver on the Matron's 10 Key Responsibilities;
  • Leading by example
  • Making sure patients get quality care
  • Ensuring staffing is appropriate to patient needs
  • Empowering nurses to take on a wider range of clinical service
  • Improving hospital cleanliness
  • Ensuring patients' nutritional needs are met
  • Improving wards for patients (to include supporting ward in identification of ligatures and management plan regarding existing ligatures)
  • Making sure patients are treated with respect
  • Preventing hospital-acquired infection
  • Resolving problems for patients and their relatives by building closer relationships

Please see attached for full job description and person specification

About us

We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It's important to us that you feel valued and appreciated and that is why we have a comprehensive benefits package on offer.

Some of our benefits are highlighted here:
  • Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
  • Work life balance, flexible working and supporting a range of flexible options, such as: part-time working and job sharing.
  • Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
  • Car lease, our staff benefit from competitive deals to lease cars
  • Accommodation, our staff benefit from keyworker housing which is available on selected sites
  • NHS discounts, with discounts up to 10% from a variety of well-known retail brands through Health Service Discounts website.

Other benefits include:
  • Counselling services
  • Wellbeing events
  • Long service awards
  • Cycle to work scheme
  • Season ticket loan
  • Childcare vouchers
  • Staff restaurants

Job description Job responsibilities

Key Responsibilities:
  • Lead by example to ensure the highest standard of clinical care.
  • To have knowledge and skills pertaining to the relevant specialist area.
  • Hold oversight of the regular and systematic evaluation of care standards via formal audit and other means, ensuring that any necessary changes are identified and addressed, e.g. quality of risk assessment and care planning, adherence to post rapid tranquilisation protocols, observation & engagement and E-OBS, management of physical health
  • To provide effective and decisive clinical leadership to ward managers to ensure a high standard of patient care is achieved.
  • To contribute clinical leadership to relevant MDTs and nursing forums
  • To contribute to Trust wide nursing strategy formulation, and to work in conjunction with the Head of Nursing & Quality in the implementation of the strategy locally, monitoring and evaluating progress.
  • To manage and provide supervision to the inpatient Clinical Nurse Specialist and other senior nurses as required.
  • Lead nursing developments and projects in accordance with the Trust Nursing Strategy and Trust / Directorate objectives.
  • To lead on the development and implementation of effective systems for monitoring and improving the quality of nursing care.
  • To act as a clinical advisor and role model for ward staff, offering assistance, problem solving skills and support where needed.
  • To contribute to the development and implementation of new policies and protocols and review practices in relation to new NICE Guidance which improves clinical practice.
  • To lead the implementation of the Trust Physical Health Care Strategy which ensures that physical health care needs are assessed, monitored and reviewed. To represent the directorate at the Trust Physical Health Committee.
  • To have oversight of the quality of tissue viability and wound care, which includes liaising with external partners, ensuring staff receive adequate training/support and to monitor standards of care, ensuring a preventative approach to wound management
  • To support ward nurses with issues relating to tissue viability and wound care
  • To work in partnership with the Trust Infection Control Team to ensure that the standards of hygiene on clinical areas are monitored and maintained.
  • To lead on reducing restrictive practices across the older adult wards
  • To lead the roll out of new medical equipment including oversight of reviewing, maintaining and renewing equipment.
  • To work with clinical teams to support identification of clinical risks for patients and for the service and implement improved plans of care where necessary.
  • To work with ward/unit managers ensuring that patients are treated with respect by supporting the protection of their privacy and dignity
  • To undertake specific service improvement and development projects, as directed by the HoNQ using quality improvement methodology.
  • To lead on patient safety through regular review of Datix incidents highlighting any gaps in practice to improve patient and staff safety.
  • Work with the HoNQ to identify specific trends with regard to incidents and lessons learnt and participate in implementing support/improvement plans.
  • Contribute to complaints and SI investigations as required or directed by HoNQ and support clinical teams in implementation of recommendations.
  • To support and advocate for the wellbeing of nursing staff, offering support on a 1-1 or group basis as required

Ensuring staffing is appropriate to patient needs
  • Support safer staffing via nursing recruitment, regular review of establishments and skill mix requirements.
  • Support the implementation of safe care and e-roster in inpatient areas.
  • Identification of rota management issues local resolution or escalate as appropriate.
  • Offer advice and support regarding shift management during times of constrained staffing.
  • Listen to nursing feedback regarding work based needs and work collaboratively to develop local solutions escalating risks to HoNQ.
  • Supporting recruitment & retention processes as required i.e. interview panels.
  • Support the induction of new staff.
  • Identify gaps in skills (Inc. temporary staff) of staff and provide support and development as required.

Ensuring patients nutritional needs are met
  • To work with senior nurses in monitoring the nutritional needs of patients and implementing best practice standards.
  • To engage and liaise with dieticians, SALTs, the Trusts catering provider and others as needed to ensure nutritional needs are met and patient satisfaction is maintained.
  • To take a lead role in the establishment of effective administrative / support systems for clinical catering services.

Empowering nurses to take on a wider range of clinical tasks
  • To work with the Deputy Head of Nursing & Quality and Ward / Unit Managers to ensure that clinical practice reflects current clinical developments and is evidence based.
  • To ensure that clinical audits completed are quality assured and action plans are implemented for the identified gaps.
  • To oversee and provide assurance on assessment of nursing competencies amongst clinical staff
  • To provide support and direct input to newly registered band 5 nurses during Preceptorship.
  • To support the development of nursing staff at all levels, devising bespoke training/development opportunities as appropriate
  • Support the rollout and implementation of Nursing Associates, Assistant Practitioners and the care certificate.
  • To provide teaching to nursing staff and other members of the multidisciplinary team MDT in order to support the development of clinical practice.

Improving hospital cleanliness
  • Support nursing staff to develop systems for maintaining a clean environment 24hrs a day.
  • To ensure wards are clean through direct liaison with housekeepers (where applicable) and contracted domestic staff.
  • To take a lead role in the establishment of effective administrative / support systems to ensure that minimum standards of ward cleanliness are maintained. This includes the completion of regular audits in conjunction with the cleaning providers and ensuring that measures to remedy identified shortcomings are promptly implemented.

Ensuring and improving the patient environment
  • Lead on identification of ligatures and develop solutions and management plans regarding existing ligatures.
  • To liaise with the Facilitates Manager to ensure that the clinical environment is safe, secure, clean and serving the needs of patients and staff.
  • To work with the team leaders/ward managers to identify facilities problems and to ensure rapid resolution. To work together with other professionals to develop an organisational culture that ensures the clinical environment is fit for purpose.
  • To take a lead role in developing systems of reporting / escalating concerns regarding the patient environment to appropriate services.
  • To conduct monthly and adhoc assessments and inspections of clinical areas e.g. through walkarounds
  • To take a lead in developing systems in consultation with key stakeholders on site to support and improve site co-ordination across hospital sites.

Resolving problems for patients and their relatives by building closer relationships
  • To be visible and accessible to patents, relatives and staff in order to provide immediate assistance, advice and support - this also includes liaison with PALS
  • To participate in community meetings as required. To set up opportunities to enable patients/SU to discuss issues of concern.
  • Support the development of systems to support relatives and carers. Attend Service Users Advisory Groups (SUCAG) as required.
  • To liaise with service users and carers, to ensure that their experience influences the work of nurses in the directorate.
  • As required, respond promptly with concerns raised by carers / relatives and from ward community meetings feeding back to relevant managers and personnel.
  • Work sensitively with relatives and carers where dissatisfaction is expressed with services and resolve concerns locally as far as possible.
  • To be actively involved in the investigation of complaints.
  • Be available and accessible to identify problems raised by patients/SU and updating them as to the progress of their complaint/ concerns.
  • To work with complaints, incident and Mental Health Act services in the Trust to ensure local implementation of policies, and adherence to Trust procedures. This may include contributing to the training of nursing staff, monitoring of reporting and investigation, and the production of reports for the Directorate team.
  • To work with the executive team and operational managers to ensure that the findings of investigations are considered, and action is taken locally to learn from incidents and complaints.

Preventing hospital-acquired infection
  • Take the lead on infection control policy implementation and represent the Directorate in IPC strategy meetings
  • Take the lead on the annual flu and Covid-19 vaccination programmes including training and delivery.
  • Participate in Trust infection control on call rota.

Person Specification Qualifications Essential

  • Any attachments will be accessible after you click to apply.

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