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Care Coordinator

Employer
Pennine Care NHS Foundation Trust
Location
Ashton under Lyne
Salary
£32,306 to £39,027 a year per annum
Closing date
26 Sep 2022

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Profession
CBT Therapist / Other
Service
Community
Grade
Band 6
Contract Type
Permanent
Hours
Full Time
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There is a strong commitment to promoting your professional development. You will be supported by clinical and management supervision and will be given the opportunity to develop and enhance clinical skills, interventions and case management through a personal development and training plan.

Key Requirements of the Person Specification:

RMN: Registered Mental Health Nurse

Experience in a Community Mental Health Team setting

Current driving licence or supported driver with use of vehicle.

We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all employees and volunteers to share this commitment. Appointments to regulated and controlled activities will require an enhanced DBS disclosure.

Main duties of the job

Key Responsibilities of the Post:
  • To be responsible for the co-ordination, commissioning and personal delivery of individual packages of care for a caseload of service users within our secondary service.
  • To undertake initial assessments of new referrals to the service.
  • To act as shift coordinator when on the rota as duty worker and to deputise for the manager/deputy manager in their absence; to problem solve any issues that arise within the team and to maintain overview of quality and standards within the team.
  • To supervise more junior members of staff


About us

Standards of Business Conduct


  • The post holder will be required to comply with the organisations standing order and standing financial instructions and at all times, deal honestly with the organisation with colleagues and all those who have dealing with the organisation including patients, relative and suppliers.
  • The post holder must ensure that their behaviour and interests inside and outside work do not conflict with their Trust position, duties and/or responsibilities.
  • The post holder must comply with and support the development of the performance standards within the service/department to ensure the service is responsive to and meets the needs of its customers.
  • The post holder will be required to develop and maintain good working relationships with all patients, service users, staff, contractors and where appropriate, members of the public.
  • The Trust aims to maintain the good will and confidence of its own staff, patients, service users, NHS contractors and the general public. To assist in achieving this objective it is essential that at all times, the post holder carries out their duties in a courteous, sympathetic and professional manager.

All post holders who are members of a professional body must comply with standards of professional practice / conduct. It is the post holders' responsibilities to ensure they are both familiar with and adhere to these requirements and maintain their professional membership to the relevant body

Job description Job responsibilities

Job Summary

The Care Coordinator will provide a comprehensive mental health service to adults of working age who experience moderate to severe mental health problems within the community. The practitioner will also: -

  • Work collaboratively across a range of disciplines to continuously promote a needs based approach to all service users.
  • Promote an integrated approach to service delivery.
  • Develop clear relapse recognition / prevention plans and share with MDT, service users and carers where appropriate
  • Develop meaningful engagement with individuals who are often referred to as difficult to engage and their families.
  • The team will offer a five day service within the hours of 09.00hrs to 17.00hrs. Some flexibility will be necessary to provide planned interventions


Main Duties & Responsibilities
  • To act as Care Co-ordinator
  • To carry a caseload and work with evidence based interventions to include: -
  • Assessment of need of the service user and carer
  • Formulation of care plan
  • Implementation of a plan of care for the service user in collaboration with the multi-disciplinary team, referring agent, family/carer and service user, where appropriate.
  • Assessment and monitoring of risk
  • To monitor, review and evaluate care in accordance with C.P.A
  • To liaise with all agencies, and members of the multi-disciplinary team to ensure the needs of the service user are met.
  • Establish and maintain communication with individuals and groups on the caseload about difficult or complex matters, in such a way as to overcome any problems in communication.
  • To carry out clinic duties such as the Clozaril /administration of depot injections either in the clients home or in the clinics. To manage medication and its administration within Trust Policy
  • To supervise Community Support Workers / Band 5s as appropriate to implement elements of the care plan.
  • To maintain accurate, up to date electronic records of all service users referred and receiving assessment, care treatment and support.
  • To offer initial mental health and social care assessments to those newly referred to the service,
  • To participate in the CMHTs duty system on a rota basis. Be able to offer a rapid response to service users immediate needs, including those arising from crises.
  • To work in a therapeutically informed way within the multi-disciplinary team to address the needs of service users with complex emotional disorders.
  • To maintain a persistent approach to engagement where there are complex mental health difficulties.
  • To have the capacity to prioritise and work flexibly with MDT in order to respond to rapidly changing clinical needs.
  • To promote the physical health and wellbeing of service users.


Communication and Relationship Skills

  • Maintain excellent communication with service users on their health and social care plan and inform relatives on progress as appropriate.
  • Maintain excellent communication and provide guidance to, Band 5s assistant practitioners / support workers as appropriate, on the health and social care needs of service users.
  • Communicate effectively with all members of the multi-disciplinary, multi-agency team involved in the care of the service user.
  • Assess and respond appropriately to aggressive behaviour.
  • Make appropriate referrals to other agencies.
  • Promote and maintain confidentiality.
  • Promote and adhere to the Trusts values statement.


Education and Training

  • Participate in the supervision and assessment of students/learners on placement within the service.
  • Maintain a personal development plan and an annual program of learning and development.
  • Participate in individual performance development review on an annual basis.
  • Keep up to date with all policies, procedures and protocols relating to the client group / organisation and relevant practice.
  • Provide support to assistant practitioners/ support workers / Band 5s by providing work based training and development opportunities.
  • To act as mentor and preceptor for Band 5s/Assistant Practitioners/support workers as appropriate.
  • Attend further training as identified with the line manager through the CPD process.


Administration and Information Technology
  • Use information technology to support the care process for the benefit of the service users and their families through the recording relevant data.


Clinical Governance

  • Identify risk issues that impact on the service users health or social care needs.
  • Take appropriate action to the significance of the risk and consistent with protection procedures e.g. applying appropriate control and restraint techniques, applying child or adult protection procedures.
  • Demonstrate high standards of health and social care practice at all times.
  • Demonstrate effective team working inclusive of all relevant professionals.
  • Be accountable for own practice.
  • Report all accidents / incidents, and all ill health, failings in equipment and/or environment.


This is not an exhaustive role specification and does not include specific skills or therapeutic interventions which will be required as part of this role.



General Duties of all post holders

  • To undertake any other reasonable duty, which is appropriate to the band, when requested by Senior Staff.
  • To be familiar with and comply with all Trust and departmental policies, procedures, protocols and guidelines.
  • To be aware of and work towards the Trusts strategic goals.


Standards of Business Conduct


  • The post holder will be required to comply with the organisations standing order and standing financial instructions and at all times, deal honestly with the organisation with colleagues and all those who have dealing with the organisation including patients, relative and suppliers.
  • The post holder must ensure that their behaviour and interests inside and outside work do not conflict with their Trust position, duties and/or responsibilities.
  • The post holder must comply with and support the development of the performance standards within the service/department to ensure the service is responsive to and meets the needs of its customers.
  • The post holder will be required to develop and maintain good working relationships with all patients, service users, staff, contractors and where appropriate, members of the public.
  • The Trust aims to maintain the good will and confidence of its own staff, patients, service users, NHS contractors and the general public. To assist in achieving this objective it is essential that at all times, the post holder carries out their duties in a courteous, sympathetic and professional manager.
  • All post holders who are members of a professional body must comply with standards of professional practice / conduct. It is the post holders responsibilities to ensure they are both familiar with and adhere to these requirements and maintain their professional membership to the relevant body.


Equality and Diversity & Equal Opportunities


  • The post holder must carry out all duties and responsibilities of the post in accordance with the Trusts Equal Opportunities and Equality and Diversity policies, avoiding unlawful discriminatory behaviour and actions when dealing with colleagues, service users, members of the public and all other stakeholders.
  • The post holder must promote awareness of and respect for equality and diversity in accordance with Trust policies and procedures.
  • The post holder is responsible for treating all staff, patients, service users, NHS contractors and the general public with dignity and respect at all times.


Safeguarding


  • Appointments to regulated and controlled activities require an enhanced DBS disclosure.
  • All staff have a responsibility to promote the welfare of any child, young person or vulnerable adult they come into come into contact with and in cases where there are safeguarding concerns, to act upon them and protect the individual from harm.
  • All staff should refer any safeguarding issues to their manager and escalate accordingly in line with the Trust Child and Adult Safeguarding Policies.
  • All staff should familiarise themselves with the NICE Guidelines when to suspect child maltreatment 2009.



Person Specification Education/Qualifications Essential
  • RMN / social worker
  • Qualification to degree level/equivalent experience.
  • Further short courses or experience to post graduate diploma level
  • Further short courses or experience to post graduate diploma level
Desirable
  • Certificate in a therapy Mentorship
Experience Essential
  • Extensive knowledge of Mental
  • Health and Social Care
  • Care Programme approach
  • Mental Health Legislation
Desirable
  • Training in STORM
  • Training on personality disorder
  • Safeguarding adults and children training.
Knowledge Essential
  • Experience as a band 5 nurse or social worker in a relevant area of mental health practice.
  • Experience of clinical Super

    Any attachments will be accessible after you click to apply.

    311-T175-21-K
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