Team Manager South East Essex – FIRST

Essex Partnership University NHS Foundation Trust
£48,526 to £54,619 a year per annum
Closing date
2 Oct 2022

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Senior Manager
Band 8A
Contract Type
Full Time
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The post holder will be responsible to the Service Manager of Older Adult Community Mental Health, Dementia & Frailty (Mid & South Essex). The post holder will be responsible for the management of the FIRST (Functional Intensive Support and Response Team) admission avoidance, crisis and home treatment pathways, providing Leadership, supporting staff and working collaboratively with Consultants Psychiatrist in Mid & South Essex, other grades of Doctors, Allied Health Professionals and Social work Practitioners to provide and deliver a high quality and safe care.

FIRST has commenced operation in South West Essex (Basildon, Brentwood and Thurrock) and commences in Mid Essex in September 2022. The final stage is for the service to cover South East Essex.

FIRST will align with DIST (Dementia Intensive Support Team) in South East Essex.

The post holder will demonstrate critical thinking in the clinical decision making process, including joint working with the Multi-Disciplinary Team to meet the needs of the patients, and carers to ensure that they are working to EPUT Clinical Policies and Procedures, Nursing and Midwifery Council Code of Practice and Standards. In delivering your duties you are expected to display behaviours that are aligned with the Trust values and as requested in accordance with the NHS Constitution at all times.

Main duties of the job

  • To work collaboratively with Inpatient and Community (Mental and Physical Health) services in order to aid the Patient's recovery and Well-being plans in the community.
  • To ensure safe Clinical Practice takes place and maintained to Care Quality Commission standards at all times and in line with the NHS Constitution.
  • To work in conjunction with the Consultant Psychiatrists, to ensure that patients are supported in the most appropriate clinical practice environment from a Multi-disciplinary perspective
  • To create appropriate pathways within sphere of responsibility and work closely with the Assessment and Treatment units to provide a seamless service when an admission is warranted.
  • To manage and deliver effective and safe services which support the key elements of Clinical/Practice governance. The post holder will focus on leading the teams to introduce ways of continuously improving the quality of their services and safeguarding high standards of care by creating an environment in which excellence will flourish.
  • You will be expected to work collaboratively with key partner organisations, service users, carers, clinicians and other practitioners within the multi-disciplinary team in delivering services; providing a 7-day a week, 24-hour a day service for 365 days a year.

About us

EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
  • Season Ticket Loans
  • NHS discounts for staff
  • Excellent Training facilities and opportunities
  • Buying and Selling annual leave scheme
  • The opportunity to work bank shifts and expand knowledge and experience in other areas
  • Salary Sacrifice schemes including lease cars and Cycle to Work
  • Day One Flexible Employer

The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment

Join our Staff bank

What is Staff Bank?

Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.

If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.

Job description Job responsibilities

Operational Management
  • The post holder will ensure that systems of care are in keeping with best practice and evidenced based.
  • Enable staff to assess, plan, implement and evaluate care with their patients, integrating Clinical/Practice interventions into a care package devised with the Multi-Disciplinary Team.
  • Use expert knowledge and experience when supervising staff and making decisions. Demonstrate consistent and clear decision making process underpinned by relevant theory.
  • Advise colleagues and staff (internally and externally) on patient issues utilising expertise and skill to promote holistic and therapeutic interventions in the management of risk.
  • Demonstrate excellent communication skills across boundaries and promote Clinical/Practice professionalism.
  • Work with families and carers in complex cases that require higher level interventions.
  • To enable and empower Team Leaders to effectively manage the day to day operational issues of the Crisis and Home Treatment Teams in the Older Adult Community Mental Health, Dementia & Frailty Service, across Mid and South STP.
  • To ensure that there are safe and effective shift co-ordination arrangements in place to ensure that resources are competently deployed and the demands of the services are met.
  • Carry out complex investigations in accordance with policies and procedures.
  • Carry out investigations into complaints and liaise with complainants.
  • To manage human resource related issues such as sickness absence and conduct and capabilities of area of responsibility in accordance with EPUT policies and procedures.

  • To work with EPUT and other relevant partners to map the mental health needs and identify/agree the priorities for the development Community Mental Health Service.
  • To work with other agencies to develop an integrated approach to the planning and delivery of services.
  • To assist in developing the 24/7 Crisis Care Pathway.
  • To support the Service Manager in the strategic development of Services.

Performance Management
  • To ensure that required referral response times are adhered to and targeted activity levels are delivered.
  • To be responsible for the delivery of corporate and service wide targets and objectives within the area of responsibility.
  • To ensure that team leads are effectively monitoring information on individual and team activity, ensuring daily diary sheets are completed for all staff and returned on time.
  • To ensure proactive engagement with inpatient services to enable supported discharge and reduce length of inpatient stay.

Human Resources
  • To manage staff and team performance in line with EPUT policies and procedures.
  • To support recruitment and selection processes in their areas of responsibility (in conjunction with professional heads as appropriate).
  • To ensure the optimum deployment of staff in their areas to meet operational requirements (in conjunction with professional heads as appropriate).
  • To demonstrate and promote effective communication, disseminating information and encouraging staff participation in developments within the service and their professions.
  • To ensure that individual and team training and development needs are identified and that plans to meet these training needs are agreed, recorded and implemented (in conjunction with professional heads as appropriate).
  • Responsible for ensuring that all staff participate in the Trusts appraisal process
  • Responsible for the management of sickness absence, disciplinary, capability and other workforce procedures and policies seeking advice from the Trusts Human Resources Department when appropriate.

  • Work with clinical staff to best deliver access, activity, finance and quality targets
  • Responsible for ensuring value for money within the service, reviewing the skills mix, balance and deployment of resources as necessar
  • Budget holder and authorised for financial payments including staff expenses etc
  • Plan and manage the budget for services in a way which ensures that resources are optimised
  • Work closely with the Service Manager to determine properly costed service plans and to ensure their achievement through budgetary control
  • Accountable for ensuring that the services they are responsible for are managed within the allocated budgets

Clinical Governance
  • To work with the senior clinical staff (clinical leaders) and others in their area to develop and implement local clinical governance action plans as agreed by the Directorate Clinical Governance Group.
  • To ensure the implementation of the services audit action plans in the area of responsibility.
  • To identify priorities for clinical audit in their area of responsibility.
  • To ensure the implementation of clinical protocols and guidelines.
  • To investigate and act on complaints and serious incidents.
  • To actively engage with service users, monitor their views on services and promote their involvement in service planning.
  • To ensure adherence to Trust policies and procedures relating to health and safety at work.

  • To participate in the review of complex cases that carries a high degree of risk.
  • To attend as required specialist meeting with other agencies for the review of complex cases including Protection of Vulnerable Adults Meetings, Child Protection Meeting, etc.
  • To devise, in collaboration with multi-disciplinary team members, appropriate packages of care.
  • To refer to other specialists as appropriate.
  • Utilise Clinical Practice supervision for personal development and models the use of supervision to enhance and develop practice for junior staff.
  • Encourage new ways of working e.g., the use of independent prescribing, associate practitioners, advanced practitioners
  • To participate in the Senior Clinical On-Call Manager Rota.
  • Actively contribute to the ongoing development of senior Clinical/Practice leadership roles and work with the professional executive advisors in improving standards of care.
  • Keep up-to-date professionally with national and local policy changes, and with the needs and expectations of commissioners and patients
  • Provide cover for the other Clinical/Team Managers or the Service Manager as require
  • Remain proactive in developing and fostering their own competence in structured ways, including accessing inter-professional Clinical/Practice supervision, group or peer supervision and actively supports continuous professional development

Person Specification Knowledge/Education/Qualifications Essential
  • RMN or equivalent professional qualification
  • Experience in managing and resolving conflicts between professionals and teams
  • Degree in management
Skills/experience Essential
  • Extensive experience in leadership role
  • Extensive knowledge and experience of Human Resources practice, policies and procedures.
  • Experience of managing budgets

Any attachments will be accessible after you click to apply.

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