Are you looking for a new and exciting opportunity? Do you want to be part of an evolving service? We are the First Point of Contact Centre for Gloucester Health and Care NHS Foundation Trust.
- Our service has expanding to encompass the changing need of routine, urgent and crisis referrals in line with local and national guidance.
- We deliver extended hours 7 days a week service, which accepts professional and self-referrals in to the trust.
- We will triage and move to the appropriate pathway or team, who will provide the most effective and beneficial service, within our trust services, or our partner agencies and organisations outside of the trust.
- We work alongside our emergency service colleagues at the Tri-service centre. We have an excellent working relationship with our Force Control Room colleagues
Main duties of the job
The FPCC hours of business will be 07:00hrs - 22:00hrs 7 days a week.
We are looking for experienced, highly motivated, and enthusiastic individuals, who can help shape and develop this service to meet its full potential. We can offer you an opportunity to develop your skills and experience, and to contribute to the development of a high quality service.
We are a busy team, managing the mental health referrals that come in to the Trust from a number of primary care, and secondary care services, serving the county of Gloucestershire. We can answer upwards of 1500 calls a month!
With the development of the service we will be managing open access/self-referrals for the crisis teams across Gloucestershire.
We provide a central resource for referrers and Trust staff to ensure the effective receipt and subsequent processing of referrals into the Trust's services. We further provide effective signposting to services external to the Trust.
We accept routine, urgent and crisis referrals, each having a specific pathway.
We provide an effective first point of contact, a link with primary and secondary services, partner agencies and organisations outside of the trust.
About us You will have - Registered Practitioner status (nursing, allied health, psychological and social care professionals).
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification. If you feel that you can meet the challenge, and have the motivation and enthusiasm to help develop this evolving service we would like to hear from you.
The Trust aims to recruit and retain the best possible staff who, through the application of their skills, qualification and experience, will make a positive contribution to our business of providing quality health care services. It is the Trust's view that the costs associated with moving house in order to take up a post with us should not restrict our ability to recruit the excellent people we need; therefore, we support staff to relocate with our relocation policy.
To ensure you fully understand how the Trust, as a Data Controller, will process and store your data please read the attached document 'Applicant and Staff Privacy Notice' prior to applying for the role.
Candidates for any staff appointment shall, when making application, disclose in writing to the Trust whether they are related to any governor. Failure to disclose such a relationship may disqualify a candidate and, if appointed, may render them liable to dismissal.
Job description Job responsibilities The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Person Specification Qualifications Essential
- oRegistered Mental Health Practitioner status or Registered Practitioner with significant mental health experience (nursing, allied health, psychological and social care professionals) registered with a governing body for example the NMC
- oEuropean Computer Driving Licence (ECDL) or equivalent
Lenghth and Nature of Experience Essential
- Demonstrable post qualification experience of atleast 2 years in mental health or related areas
- Sound experience of first line assessments including assessment of risk
- oDemonstrates high standards in written communication and has the ability to communicate clearly in difficult and complex situations
- oProven skills in multi-disciplinary working, with experience of communicating across teams, stat and non-stat agencies and GP's.
- oSound Experience of conducting appraisals and monitoring performance of staff
- oExperience of collaborative working with other agencies including the voluntary sector
Professional/Managerial/Specialist Knowledge Essential
- oExcellent understanding of issues surrounding clinical risk
- oSound understanding of the requirements of primary care and secondary care
- oA sound understanding of the Mental Health Act and other associated legislation
- oExcellent written and communication skills, and able to communicate effectively with a wide range of agencies.
- oAn excellent understanding of the range of Services offered within Gloucestershire Health and Care NHS Foundation Trust.
- oExperience of using psychological treatments e.g. CBT/Anxiety management ...
- oA good understanding of other community/voluntary facilities that may be of help to people with a mental health problem.
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