Closing Date: 26.01.25 (this may change dependent on response)

Shortlisting to take place in the week following closing date: commencing 27.01.25

Interview expected to take place in the week following shortlisting: commencing 03.02.25

We continue to put digital technology at the heart of our operational delivery and our service transformation ambition. We are at an exciting phase in our digital transformation journey with a programme of significant upgrades to our enabling infrastructure - the bedrock upon which we will introduce new models of care that take information to the bedside with mobile functionality, apps and next generation access to our core Oracle Electronic Patient Record (Cerner EPR). In tandem with the addition of new, class leading theatres at St Luke's and for Maternity we are extending the functionality of our EPR.

Do you want to be part of this exciting and transformational journey?

We are delighted to offer a new opportunity as a Clinical Informatics Change Manager on a fixed term contract basis for 23 months.

Can you engage and motivate others to participate and take ownership of new developments and initiatives?

Do you enjoy working on your own and with colleagues to drive and embed change improvements that make a difference?

Are you able to juggle multiple tasks and analyse and present information for review?

Main duties of the job

We are embarking on a new and exciting programme to improve the use of digital systems and IT infrastructure. The project includes the implementation of new systems, the expansion and adoption of existing systems, and changing working processes to improve workflow and integration of systems.

As part of the Clinical Information Systems Change Team, the postholder will work closely with clinical and operational colleagues to understand current working practices within the clinical areas, understand what existing digital systems are used for and by who.

The role will help to understand how the new digital systems or processes will impact a department and engage with operational colleagues so they are fully aware of the impact.

Working with operational colleagues, the postholder will help design new processes and should be able to communicate any new or changed processes to colleagues at all levels across the Trust. The postholder will help to achieve and monitor the project outcomes and benefits.

The post holder will use a range of engagement techniques and change methodologies to support, plan, and make change happen.

If this sounds like you then we'd love you to contact us as we are looking for someone with your skills to join the Clinical Informatics Change Team. In return we can offer you the opportunity to work with a diverse team of co-professionals committed to working together in supporting our clinical services.

About us

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

• We value people
• We are one team
• We care

We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

Job description

Job responsibilities

The postholder will be required to:

• Engage with clinicians, secretaries, managers, and other internal and external stakeholders.
• Deliver a single and consistent project approach throughout the life cycle of the project and ensure all stakeholders are aware of project objectives and benefits.
• Work alongside and seek information or advice from a range of experts in clinical areas, Informatics and external companies.
• Build and maintain effective working relationships with all stakeholders.
• Persuade and encourage stakeholders to buy-in to change.
• Provide change management guidance and support to operational colleagues.
• Follow best practice project methodology to ensure delivery within the constraints of budget resources and project lead times.
• Plan and hold workshops or other interactive events involving staff groups to engage and communicate with the relevant staff.
• Create relevant system process documentation e.g. process mapping software and lead process mapping exercises to identify current and future processes.
• Identify gaps in the current processes and analyse findings to understand where improvements could be made to improve the workflow.
• Engage and collaborate with colleagues to redesign processes to ensure these are as streamlined and effective as possible.
• Escalate emerging concerns, risks and issues to ensure these are managed in line with the project governance and concerns can be addressed quickly.
• Create and update implementation plans routinely, including adequate testing of processes and user-support arrangements.
• Ensure regular contact and feedback with operational leads and system owners.
• Implement change using best-practice change management methodologies, and adjust strategies and plans as required.
• Measure benefits against the plan and report findings to programme management recommending corrective action where appropriate.
• Provide rigour and oversight to proposed changes to ensure that any changes are designed appropriately.
• Demonstrate how to use digital systems and provide support when staff need it.
• Write Standard Operating Procedures for digital systems.
• Maintain a high professional standard.
• Any other task/activities considered relevant to the role.

The jobholder will be working within the Clinical Information Systems Change Team. The post holder will work closely with programme/project managers, project colleagues and other Informatics colleagues.

The jobholder will need to liaise and work with a range of clinical, operational and management colleagues across the organisation and work closely with end-users within the Trust.

The jobholder will also have regular contact with external companies who are working with us to implement or upgrade digital systems.

Person Specification

Experience

Essential

• Previous experience of working in a large organisation with senior managers and professionals.
• Previous experience on working on the design, development and implementation of new business processes
• Experience working in a team orientated, collaborative environment.
• Experience of working with registered professionals at all levels.
• Previous experience in communicating business change concepts and issues to all levels of staff, both orally and in written form.

Desirable

• Experience of digital systems implementation.

Skills

Essential

• Proficient user of Windows-based software, including Word, Excel, PowerPoint.
• Able to use a problem-solving approach to respond appropriately to a wide range of operational colleagues.
• Logical and efficient, with good attention to detail.
• Self-motivated and capable of demonstrating initiative.
• Good organisational and motivational skills.
• Able to work autonomously to agreed objectives.
• Ability to effectively prioritise and execute tasks while under pressure, without reference to line manager.
• Quick to learn and understand new material.
• Enthusiasm for new technology while maintaining people centred approach.
• Good communication skills. Able to communicate with staff at all levels of an organisation.
• Confident in presenting information to groups of people.

Desirable

• Skilled in process diagramming and mapping techniques.

Knowledge

Essential

• Knowledge of business change methodologies, process analysis and design techniques.
• Specialist knowledge of hospital clinical, administrative and operational processes and procedures, in both clinical and non-clinical environments.
• Understanding of Information Governance and Confidentiality.

Desirable

• Understanding of NHS IM& T policies and strategy.
• Knowledge of Electronic Patient Records.
• Knowledge of current business processes within Bradford Teaching Hospitals.

Qualifications

Essential

• Degree or equivalent qualification or equivalent experience.
• Evidence of current CPD.

Desirable

• Leadership or management development qualification.
• Additional specialist knowledge or equivalent experience.
• LEAN or Service Improvement Qualification.

Skills

Essential

• Understanding of what the NHS Constitution means to you, and your responsibilities to the public, patients and colleagues.
• Understanding of equality and diversity issues and how this affects patients, visitors and staff.

Employer details

Employer name

Bradford Teaching Hospitals NHS Foundation Trust

Address

Bradford Royal Infirmary

Bradford

BD9 6RJ

Any attachments will be accessible after you click to apply.

389-25-6572450-A