The Quality, Service Improvement and Sustainability (QSIS) team are responsible for delivering key programmes and projects within our Excellence Programme. These programmes deliver organisational change across clinical, quality, operational, digital and research functions.

The Project Implementation Manager together with the Digital Service Improvement Manager / Digital Innovation Programme Manager are responsible for the management and delivery of specific cross-cutting projects that form part of the Trusts Excellence Programme to deliver successful outputs, outcomes and realisable benefits on time.

Main duties of the job

The post holder will take the lead in ensuring that projects deliver the desired outcomes and benefits as defined by the project business case. Focusing on the people, organisational and cultural aspects of change, bridging the gap between the technical / service change and the people and business processes impacted.

Key to this will be to gain buy in from and build strong relationships with stakeholders at all levels of the organisation, suppliers and partners including clinical, operational, support services, administrators, IT, executive colleagues and patients.

The post holder will lead on assessing requirements, identifying, and articulating 'as is' and 'to be' business processes, being sensitive to the complex contexts within which the changes are to be delivered. The post holder will be the expert, advising the programme / project team on feasibility, challenges and most appropriate change approach to maximise adoption and benefits.

The post holder will lead and facilitate all matters relating to stakeholder engagement, business change, adoption and sustainability, risk and issues management and benefits realisation as part of project implementation. Ensuring that business need, project objectives and organisational strategic priorities align.

About us

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:

• Salary including High-Cost Area Supplement
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport links
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation

And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.

Job description

Job responsibilities

For detailed summary of the job responsibilities please refer to the Job Description and personal specification.

Person Specification

Education / qualifications

Essential

• PRINCE2(TM) / equivalent project management qualification or equivalent experience

Experience

Essential

• Experience of managing and leading service improvement/change / digital projects and coordinating and leading activities to achieve project objectives and realise benefits within the project deadline and costs
• Experience of working within the NHS
• Experience of business process mapping to identify and deliver change
• Planning and delivering a broad range of complex activities, formulating and adjusting plans to reflect changing circumstances. For example, change management activity - staff training, floor walking, supporting change champions, running forums, establishing feedback mechanisms etc.

Skill & Knowledge

Essential

• Effective analytical and problem-solving skills. Ability to analyse complex facts and situations and develop a range of options coupled with the ability to respond to sudden unexpected demands
• Experience of managing internal and external stakeholder engagement, including managing relationships and coordinating work between cross-functional teams
• Strong verbal and written communication skills -presentations, briefings, reports, project documentation etc. ensuring the accuracy of information and effective formats for different audiences

Personal qualities

Essential

• Flexible attitude and approach to work, proactive, forward thinking and comfortable working on own initiative

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

Moorfields Eye Hospital

Kemp House, 162 City Road,

London

EC1V 2PD

Any attachments will be accessible after you click to apply.

273-DC-6863071