In this pivotal role, you will lead a team of health and social care coordinators, ensuring patients receive personalised and coordinated support tailored to their needs. Working at the heart of integrated care in Ealing, you will collaborate closely with clinicians, social care, and community services to provide timely, effective care for patients across the borough.

We are seeking an enthusiastic, proactive professional with community or hospital experience who can bring strong organisational and leadership skills to the role. You will be responsible for managing and supporting your team to achieve consistently high standards, while fostering effective working relationships with a wide range of stakeholders, including GPs, District Nurses, Social Workers, and Occupational Therapists.

This position aligns with the NHS Five Year Forward View's goals to enhance primary care, reduce hospital admissions, and promote patient independence, thereby helping individuals maintain better health for longer.

By joining us, you will contribute to these objectives and become part of a passionate, forward-thinking team that values innovation, collaboration, and continuous growth. We offer development opportunities to enhance your skills and support your career progression.

If you are ready to take on a leadership role and contribute to providing high-quality integrated care in Ealing, we would love to hear from you. Apply now to join a service making a real difference to patients' lives.

Main duties of the job

As the Band 7 Team Leader for the Care Coordination Service, you will lead and support a team of health and social care coordinators, ensuring they deliver personalised, high-quality care for patients. You will oversee the integration of services by working collaboratively with GPs, District Nurses, Social Workers, and other professionals to create seamless care plans that reduce hospital admissions and promote patient independence.

Key responsibilities include managing your team's performance, ensuring compliance with governance standards, and fostering a culture of continuous improvement. You will use your leadership skills to inspire and motivate, ensuring timely, effective communication between all stakeholders.

Strong organisational skills, a proactive approach to problem-solving, and the ability to lead in a multidisciplinary environment are essential. This role is ideal for a motivated professional who is committed to delivering excellent care and making a tangible difference to health outcomes in the community.

About us

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Education & Qualifications

Essential

• Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
• Post-graduate degree in Management Studies or equivalent

Previous Experience and Knowledge

Essential

• Significant experience of successfully operating in a politically sensitive environment
• Evidence of continued professional Development
• Demonstrated experience of co- coordinating a multi-disciplinary team complex and in a challenging environments
• Understanding of the public sector
• Experience of managing risks and Reporting
• Experience of carrying out clinical audits drafting briefing audits and ensuring quality
• Experience of managing a team without direct line management

Desirable

• Experience of monitoring budgets and business planning processes
• Demonstrated experience in a Healthcare environment
• Comprehensive knowledge of project principles, techniques and tools, such as Prince 2 Foundation and Microsoft Project

Communication Skills

Essential

• Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
• Experience of creating and giving presentations to a varied group of internal and external stakeholders

Analytical

Essential

• Ability to analyze very complex issues where material is conflicting and drawn from multiple sources
• Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making
• Numerate and able to understand complex financial issues combined with deep analytical skills
• Experience of setting up and implementing internal processes and procedures
• Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement

Analytical Planning Skills

Essential

• Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
• Experience of setting up and implementing internal processes and procedures

Autonomy

Essential

• Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales

Employer details

Employer name

West London NHS Trust

Address

Acton Health Centre

Acton

W3 8QE

Any attachments will be accessible after you click to apply.

222-LS-ICS-369