To be responsible for the day-to-day Private Care Billing function ensuring that it achieves its goals and objectives. To work closely with the Revenue Analyst to transform Private Care's billing function into a high performing department which meets the needs of the patients, consultants and other key stakeholders.The Senior Billing Analyst will be responsible for the planning, supervisory oversight and management of all facets of the billing department within the Private Care Unit. The successful candidate will prepare and present management information on a broad range of financial and administrative issues. Works cooperatively with other managers and administration to ensure timely billing, reporting and patient account management.

Main duties of the job

The Senior Billing Analyst will ensure accurate and timely processing of patient's invoices through close collaboration with other team members and possess a thorough understanding of Payors contracts and Pricing functions. This role will act as one of the primary leads within the team to perform complex data analysis, manage multiple accounts at the same time and work with the other team members to balance workload to address changing priorities.

About us

Private Care at RNOH sits on the 4thfloor of the modern Stanmore Building. We have dedicated private patient facilities, including en-suite bedrooms, hotel services, nursing and therapies.

We work within a commercially minded, private healthcare environment and strive to deliver an exceptional customer experience.

All profits generated from Private Care are reinvested back into the Trust to support the provision of its services.

It is a very exciting time to join our team. We are committed to and focused upon rapid growth of the business, which presents a rewarding opportunity to transform our ways of working to become a market leader.

Job description

Job responsibilities

Manage the detailed daily activities of the inpatient and outpatient invoicing

including supervising and executing daily invoicing processes.

Generating and reviewing invoices, reconciling accounts, and managing the billing cycle utilising team members.

Perform a variety of analytical functions including the review and management of large data sets to ensure customer billing accuracy and comply with internal controls.

Management of credit control for the unit, ensuring debts and write offs are kept to an absolute minimum.

Monitor and report on the performance of the Division against the targets on a monthly basis, ensuring that transactions are properly allocated, and plans remain reflective of the operational function of the business.

Analyse customer contracts and accurately set up billing rules within the billing systems.

Support billing audits and examinations. Create and monitor unbilled monthly reports and resolve billing delays.

Support the development of self-pay package prices for simple procedures and a mechanism to ensure that price estimates for more complex procedures are highly accurate.

Manage the process of payment allocation including supervising the daily and monthly allocation of payments and end of day reports

Person Specification

Qualifications

Essential

• Educated to degree level
• Evidence of and commitment to continuous professional development

Desirable

• Fully qualified CCAB accountant
• 2+ years' experience of working on a Billing Analyst or similar accounting position

Experience

Essential

• Experience managing the billing function or an organisation
• Experience of using hospital billing software
• Proven competence in data analysis, forecasting, budget management, internal control and compliance
• Strong analytical skills and commercial acumen, with demonstrable ability to identify and scope opportunities to enhance performance or drive for business growth
• Robust understanding of the needs and wants of key stakeholders, in particular, private patients, Consultants and sponsors of care

Desirable

• Previous experience of having worked in a private healthcare environment in a finance role
• Understanding of private healthcare financing and operational function

Skills

Essential

• Excellent communication skills and use of written and spoken English
• Confident and professional manner
• Polite, friendly and a presentable appearance
• Professional use of email as a communication channel
• Ability to build meaningful relationships and influence key stakeholders at all levels of the organisation and externally
• Confident problem-solver, willing to change processes and challenge ways of working to better meet the needs of the business
• Good time management and organisational skills
• Ability to prioritise tasks and deal with competing tasks simultaneously
• Confident and motivated self-starter, able to work autonomously or as part of a team
• Proficient and confident user of Microsoft Office
• Generally technologically savvy and able to adapt to new systems quickly
• Proficient use of Excel, able to present data accurately and concisely and to form conclusions to support decision making
• Ability to understand and analyse data and identify key points to highlight and present to others in a meaningful way
• Advanced MS Excel skills

Desirable

• Awareness of NHS policies, practices and how its financial services function

Employer details

Employer name

Royal National Orthopaedic Hospital NHS Trust

Address

Royal National Orthopaedic Hospital

Stanmore

HA7 4LP

Any attachments will be accessible after you click to apply.

392-RNOH-1118-A