The Facilities Manager is responsible for ensuring that Queens Hospital receives a high quality, patient focused Soft FM provision that delivers an excellent patient, visitor, and staff experience. In addition, the post-holder will ensure that value for money is achieved whether the service is delivered through a directly employed workforce, contractual arrangements with a third-party provider. The post holder is expected to establish and maintain positive interpersonal relationships with other staff members characterised by trust, mutual respect, and open, honest communication. The post-holder will support the Associate Director of Estates and Facilities and the Estates and Facilities Leadership team, in the development and delivery of a Group wide facilities strategy.

Main duties of the job

The Facilities Manager is responsible for ensuring that Queens Hospital receives a high quality, patient focused Soft FM provision that delivers an excellent patient, visitor, and staff experience. In addition, the post-holder will ensure that value for money is achieved whether the service is delivered through a directly employed workforce, contractual arrangements with a third-party provider.

About us

We're an organisation that is getting better and better. We were the most improved Trust in England for A& E performance in 2023/24 we're no longer in special measures and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal. Our improvements are driven by a determination to deliver care we're proud of and that our patients are happy with.

Many of our 8,000 staff - who come from 146 different countries - live in the three diverse London boroughs we serve and the majority are from black, Asian and minority ethnic groups. More than 400 of them are on apprenticeship programmes and we're proud to be a London Living Wage employer.

We operate from two main sites - King George Hospital (KGH) in Goodmayes and Queen's Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A& Es in 2023.

Patients across north east London are benefitting from two new state of the art theatres at KGH and our Community Diagnostic Centres at Barking Community Hospital and St George's Health and Wellbeing Hub will significantly increase the number of scans that can be carried out.

We're looking forward to introducing an electronic patient record next year. This will mean the records of any patient visiting one of the seven hospitals run by BHRUT and Barts Health will be accessible to the clinical teams. It'll make things easier for staff and will be better for patients.

Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Paul Awosika, Recruitment Advisor, on 01708 435000 ext. 5989. Further details regarding the post may be obtained by contacting the manager as per the contact details above.

Person Specification

Education/ Qualifications

Essential

• Educated to degree level in relevant subject or equivalent level of experience of working at Management level within Facilities Management

Desirable

• Membership of BIFM or similar

Skills/ Abilities

Essential

• Must be able to work under pressure and respond well in crisis management situations.

Desirable

• Use of various forms of media, to support communications and presentation skills within the hospital setting

Experience/ Knowledge

Essential

• Demonstrable management experience of soft facilities and contract management in an NHS or public sector environment at management level.

Desirable

• Experience of managing a tendering process

Employer details

Employer name

Barking, Havering and Redbridge University Hospitals NHS Trust

Address

Queen's Hospital

Rom Valley Way

Romford

RM7 0AG

Any attachments will be accessible after you click to apply.

162-6502-PA-A