The Unified Communications Engineer is a member of the Technical Services team responsible for supporting the data and voice network infrastructure. You are expected to be skilled and experienced in advanced technologies to also support and maintain all operational activities of the network environment. The core technologies being: VoIP, WAN, LAN, security (NAC, firewalls etc.), Wi-Fi.

The post holder will report to the Unified Communications team leader and collaborate directly with other members within the team and technical services department.

Main duties of the job

The primary requirement is to focus on the day-to-day business as usualdata and voice network infrastructure.

Responsible for completing all assigned tickets within the IT service management system in line with service level agreements and escalating any likely breaches.

Installation, configuration and support of infrastructure equipment.

Support capacity planning, ensuring sufficient resource exist to maintain access to systems in a highly available state.

Good technical knowledge within the Trusts IT Infrastructure with expertise within at least two of the areas listed:

Local and Wide Area Networking

Wireless LAN infrastructure

Voice communication systems

Cyber Security (NAC and firewalls)

Data cabling

Managing infrastructure updates and upgrades with minimal impact.

Work closely with the security team to deal with security related incidents.

Participate in regular on call rota.

Provide technical escalation point for other teams within CITS

About us

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with

visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

Job description

Job responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

Identity Checks

Professional registration and qualification checks

Employment history and reference checks

Occupational Health clearance

Satisfactory Disclosure and Barring Service check

Right to work in the UK

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

We may be able to offer sponsorship but this is not guaranteed.

Person Specification

Experience

Essential

• Minimum of two years It and/or Unified Communications Experience gained in an enterprise environment
• Evidence of delivering IT solutions across multiple disciplines (LAN,WAN, VoIP, security and cabling)

Desirable

• Good knowledge and experience of using Cisco technology solutions

Qualifications

Essential

• Educated to HND level qualification or recognised IT qualifications and equivalent experience
• ITIL Foundation
• Evidence of continuing professional development pertaining to the post.

Desirable

• Cisco
• Vendor certification relating to networking, voice and security

Employer details

Employer name

Royal Cornwall Hospitals Trust

Address

RCH Treliske

Gloweth

Truro

TR1 3LJ

Any attachments will be accessible after you click to apply.

156-6894744