TheroleoftheEndoscopyTeamLeaderistoensureofsmoothrunningdepartmentwhere30 thousand patients are scheduled per year. Post holder is responsible for managing a team across the 3 trust sites, lead, coordinate rota, cover annual leave and manage sickness. Post holder responsibilities will include working closely with the training leads to deliver internal, national and international endoscopytrainings. Supervisor/ team and patient coordinator responsibilities will have to work in line with response to stakeholder and JAGrequirements.

The postholdermay be required to workacrosssites to meet the service's needs. This role entails operational decision-making skills, ability to work autonomously using own initiative and within the team in the development and delivery of the diagnostic and treatment service. This role also entails providing support to the pre assessment, EROS and endoscopy administration and clinical staff.

The post holder will be expected to utilize designated operational practices within the specified endoscopy reporting systems/ GCIS/ ICS etc.This role will also include reinsuring funding states for patients from Welsh, Scotland, Northern Ireland and oversees.It is expected that the post holder is highly computer literate, highly experienced within the hospital administrative setting with knowledge and evidence of medical terminology, educated to a level required to perform the role or equivalent experience.

Main duties of the job

KEY RESPONSIBILITIESo Liaise with the endoscopy department and pre assessment team to ensure thatendoscopy lists appropriately booked.o Actively monitor waiting times targets and escalate risks relating to patient pathwaysand waiting times to the lead specialist nurse, service manager and clinical manager.o Ensure management of patient activity and special requests within endoscopyservice are followed up in a timely fashion.o Oversee preparation for the next day admission patient/subject notes retrieval,prepared documents for nursing staff and tracking of patient's progress within the preassessment pathway.o Support the provision of general and basic advice to patient/subject queries andrefers clinical-related queries to Nurses/relevant staff.o Arrange regular meetings to discuss the service and address capacity and pathwayimprovements.o Assist in audit and data collection relating to the JAG/GRS

For full role responsibilities and duties please see attached Job Description and Person Specification

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A& E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Job description

Job responsibilities

Liaise with the endoscopy department and pre assessment team to ensure that endoscopy lists appropriately booked. Actively monitor waiting times targets and escalate risks relating to patient pathways and waiting times to the lead specialist nurse, service manager and clinical manager. Ensure management of patient activity and special requests within endoscopy service are followed up in a timely fashion. Oversee preparation for the next day admission patient/subject notes retrieval, prepared documents for nursing staff and tracking of patients progress within the pre assessment pathway. Support the provision of general and basic advice to patient/subject queries and refers clinical-related queries to Nurses/relevant staff. Arrange regular meetings to discuss the service and address capacity and pathwayimprovements. Assist in audit and data collection relating to the JAG/GRS

To be responsible for coordinating the endoscopy GRS audits asrecommended by JAG liaising with the medical and nursing team to ensurethat audit data can be captured using the appropriate audit tools at theappropriate intervals during the year. Oversee and supervise admin staff in the endoscopy unit and the team roster to ensure full-service delivery and coverage. Ensure that bowel preparation is posted to patients at all 3 sites. To assist the Endoscopy management and coordinate the downloading ofaudits required as part of yearly reporting on the JAG accreditation website and the 5 years visitation. To input audit information onto the Trust Audit database Ability to work autonomously and as part of a team. Ensure funding states for patients from Welsh, Scotland, Northern Ireland and overseas

For full role responsibilities and duties please see attached Job Description and Person Specification

Person Specification

Experience

Essential

• Ability to priorities effectively in the face of competing demands and work under pressure to strict deadlines
• full range of IT skills including Excel and PowerPoint

Education/ Qualifications, Knowledge & Experience, Skills, Abilities and Attributes, HEART Values

Essential

• 1. Educated to first degree level or equivalent in Information Technology
• Experience in managing a team. Understanding Microsoft Access knowledge
• Experience of complex IT systems and their management
• Strong leadership, negotiation and influencing skills with the ability to motivate and engage individuals and team.
• Demonstrate commitment to Trust HEART values - Honesty, Equality, Accountability, Respect, and Teamwork.

Desirable

• Experience of working in a Endoscopy environment
• Awareness of management process within the NHS

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

St Marks and all sites

Watford Road

Harrow

HA1 3UJ

Any attachments will be accessible after you click to apply.

337-NP-8098AC-B