Senior Pharmacy Application Analyst - EPR Programme

This role would suit individuals who are currently working as Pharmacy Technicians, Junior Pharmacists or Pharmacists who have a particular interest in the digitalisation of pharmacy workflows.

Anyone also Willow certified from previous Epic implementations are also encouraged to apply for this role.

As a Senior Pharmacy Application Analyst you will work closely with Pharmacy colleagues to ensure current workflows, processes and procedures are configured appropriately within the new Devon-wide Epic EPR system that will be implemented across Torbay and South Devon NHS Foundation Trust and University Hospitals Plymouth NHS Trust.

Main duties of the job

What You'll Do:

Be the Expert: Harness your deep understanding of complex working practices and processes from clinical, IT, or administrative perspectives.

Lead and Configure: Work in dedicated teams to configure your assigned module, driving best practices and improving patient pathways.

Supervise and Support: Mentor and guide a team of Application Co-ordinators/Analysts to deliver an integrated EPR solution on time and within budget.

What We Offer:

Global Training: Opportunity to receive top-notch training in both the UK and the USA. A valid passport and readiness to travel are essential.

Career Growth: Available as a secondment or fixed-term contract until September 2026, with potential for extension or permanent positions. Alternatively, apply for a substantive role for long-term career stability.

About us

Why Work With Us

This vacancy is being advertised by Torbay and South Devon NHS Foundation Trust however applications from individuals employed by Royal Devon University Healthcare NHS Foundation Trust and University Hospitals Plymouth NHS Trust are encouraged.

By applying for one of these vacancies you are agreeing for your application and personal information to be shared between the three organisations as necessary to complete the recruitment process.

Job description

Job responsibilities

Communication and Working Relationships

• Negotiate with and persuade senior staff to accept changes to working practices which will improve efficiency, patient flow and/or patient experience in conjunction with the wider Trust.
• Maintain regular communication with other configuration teams and relevant supplier staff
• Work with Principal Trainers to incorporate feedback from training sessions into future developments or make urgent changes to build as appropriate.

Analytical Judgement

• Maintain schedules and raise any risks or issues highlighted through testing to the appropriate level.
• Analyse and document simple to highly complex clinical and administrative workflows (user requirements), information, data collection and/or reporting requirements and use this information to configure the designated Epic module to meet these requirements

Planning and Organisation

• Initiate, arrange, chair and/or participate in meetings between senior staff to discuss workflows and/or areas of concern and/or take notes of any action points
• Meet regularly with the assigned Configuration Manager/other Configuration Managers across other Epic modules and/or Design and Delivery Lead to plan, negotiate with, review and prioritise the scope of the applications/ infrastructure in accordance with Implementation plans

Physical Skills

Advanced keyboard skills.

Patient and Client Care

• Contact with patients is incidental, although there may be work required in clinical areas to understand current and proposed processes effectively

Finance, Equipment and other Resources

• Responsible for the safe use of IT equipment issued by the Trust i.e. Trust Laptop and related hardware
• Responsible for the safe use of office equipment

People Management and Training

• Supervise and provide day to day line-management to the Application Coordinators / Analysts within the team, including dealing with a range of staffing issues such as capability, disciplinary, grievance, absence etc.
• Assign relevant work to Application Coordinators /Analysts

Information Technology and Administrative

• Lead on one additional aspect of Epic configuration (e.g. Workbench, Business Continuity etc.) within designated module.
• Input data into spreadsheets, Word documents or PowerPoint presentations, ensuring accuracy and adhering to style guides/template.
• Plan, design and build elements of the assigned EPR modules which will include major workflow and pathway redesign

Research and development

• Work with the testing team to develop test scripts against patient scenarios across patient pathways and interfaces to other systems in accordance with the Testing Managers instructions.
• Undertake training (in the UK and overseas) and, within five months of start date, become qualified in at least one Epic application.

Freedom to Act

• Identify and allocate work packages across disciplines to ensure an integrated and coordinated approach.
• Update and amend plans within assigned area of work

Person Specification

Qualifications

Essential

• Educated to master's level or equivalent experience
• Evidence of continuing professional development

Desirable

• Epic Certification

Knowledge

Essential

• Understanding of complex clinical, administrative and/or operational workflows and processes within a hospital environment
• Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers
• Intermediate knowledge of Outlook, Word, Excel, PowerPoint
• Able to prioritise tasks to achieve deadlines whilst working under pressure and with frequent interruptions
• Able to lead meetings, resolve conflicts, maintain issues lists and work to a project plan
• Good analytical and project management skills
• Confident in working with, negotiating with and motivating clinical staff, medical consultants and/or other senior managers
• Knowledge of medical terminology

Desirable

• Experience of implementing and managing a clinical system
• Experience of Epic configuration

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Torquay Hospital

Lowes Bridge

Torquay

TQ2 7AA

Any attachments will be accessible after you click to apply.

388-6559081-EPR-A