The post holder will support delegated projects for the Cancer Flow and Performance Team. This will involve working with cancer teams across that the Trust, providing leadership and guidance to specific service improvement and redesign projects and programmes of work. The post holder will support delivery of the Trust's cancer priorities.

• Interview Date: 29 January 2025
• 22 hours 30 minutes/ week
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

Main duties of the job

The Improvement Facilitator will be an integral member of Cancer Flow and Performance team and supported with membership by the Newcastle Improvement Team, which provides leadership, advice, practical support and training for quality improvement and transformational change initiatives throughout the Trust.

The successful post holder will utilise appropriate methodology to focus change and improvement initiatives on meeting a range of improvement outcomes, improved clinical outcomes, enhanced patient experience, patient safety, and service efficiency.

They will be responsible for planning, facilitating and delivering specific projects, using appropriate tools and techniques which facilitate optimum operational performance and quality improvement.

The post holder will be expected to act autonomously ensuring that daily tasks and on-going workloads are prioritised and completed in agreed timeframes. They must have excellent interpersonal skills and be able to hold project leads to account. The post holder will handle and manage highly complex and sensitive information about staff, work processes, commercial plans, strategic objectives and barriers to change.

About us

Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

o Freeman Hospital

o Royal Victoria Infirmary (RVI)

o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)

o Newcastle Dental Hospital

o Newcastle Fertility Centre

o Northern Centre for Cancer Care, North Cumbria

o Northern Genetics Service

o Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Job description

Job responsibilities

• The Improvement Facilitator will be an integral member of Cancer Flow and Performance team and supported with membership by the Newcastle Improvement Team, which provides leadership, advice, practical support and training for quality improvement and transformational change initiatives throughout the Trust.
• They will work with multi-disciplinary teams to initiate, design, plan, control and implement specific projects across the organisation and, in some cases, the wider health and care system.
• They will facilitate education and transformation events
• They will champion and support the concept of continuous improvement and will adapt to the changing needs and requirements of the organisation and the staff within it.
• They will support evaluation of improvement and adapt their delivery and training of improvement on a continuous basis

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Person Specification

Knowledge & Experience

Essential

• Knowledge and demonstrable experience of using improvement methodologies
• Highly developed specialist change management and operational management knowledge underpinned by theory and experience
• Knowledge of operational, financial and personnel management and an in depth understanding of the issues which enable effective functioning
• Experience of influencing staff at all levels to ensure improvement objectives are owned by all stakeholders
• Experience of working or co-designing improvements with patients or service users

Desirable

• Experience of conducting successful efficiency reviews and action plans
• Developed understanding of health service issues
• Good knowledge & understanding of the NHS financial regimes, information systems, data sources and benchmarking techniques
• Good understanding of care pathways through complex NHS systems

Qualifications & Education

Essential

• Degree level education supplemented by relevant post graduate study through to Masters Level or equivalent experience.

Desirable

• Project Management Qualification
• Teaching experience and/or qualification

Skills & Abilities

Essential

• Excellent interpersonal and communication skills
• Highly skilled negotiator
• Ability to influence change with senior managers and clinicians within the organisation
• Ability to manage conflict , e.g. where staff are resistant to change, new concepts and different ways of working
• Ability to apply complex theoretical techniques to practical situations
• Ability to coach others to deliver improvement initiatives/projects
• Ability to learn quickly and adapt to the changing environment
• Sound IT skills with good working knowledge of Excel, Word and PowerPoint Excellent data analytical skills and ability to present complex information using a variety of techniques
• Highly developed project management skills and knowledge to work independently in this field

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Trustwide

317 Trustwide

NE7 7DN

Any attachments will be accessible after you click to apply.

317-2024-46-034