An exciting opportunity has arisen to work within the Urology management team in Morriston Hospital. Applications are invited from suitably experienced and qualified individuals for the post of Band 5 Directorate Support Manager.

The post holder will be expected to work autonomously in managing the day-to-day delivery of the administration service. This will include

o Use initiative and manage queries autonomously, escalating concerns as appropriate.oStaying up to date with national government guidance and guidelines, offering this guidance as advice when appropriate.o Handling significant quantities of confidential and business sensitive information on behalf of the Service.oResponsible for own personal development and setting of personal goals and objectives as part of the health board appraisal process.

Main duties of the job

To line manage the Administrative Staff within the directorate to provide support to the Service Managers in the delivery of safe, efficient, effective and timely patient care across the Directorate.

To provide direct day-to-day operational support to the Service Managers in the provision of quality services within budget and that all opportunities for the continuous development and improvement of the service are appropriately considered and pursued.

To support the Service Managers in addressing urgent situations as and when they arise and know how to prioritise their workload.

To provide direct day-to-day operational support to the Service Managers in the delivery of all waiting list targets. Ensuring effective day to day operational management in accordance with best practice.

About us

We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

The ability to speak Welsh is desirable for this post Welsh and/or English speakers are equally welcome to apply.

Person Specification

Qualifications

Essential

• Educated to degree level or demonstrable ability to learn or equivalent experience
• Evidence of recent CPD
• Developed knowledge and confidence in the use of IT software packages

Experience

Essential

• Previous line management of staff
• Previous NHS experience

Desirable

• Experience using NHS systems

Aptitude and Abilities

Essential

• Excellent organisation and prioritisation skills

Desirable

• Ability to speak Welsh

Other

Essential

• Ability to motivate and promote team working
• Ability to work to deadlines and under pressure
• Adaptable and flexible
• Problem solving skills
• Ability to manage competing priorities

Employer details

Employer name

Swansea Bay University Health Board

Address

Morriston Hospital

Heol Maes Eglwys

Swansea

SA6 6NL

Any attachments will be accessible after you click to apply.

130-AC410-1224