The post holder is accountable for the delivery of services with overall responsibility for line-management, clinical, operational, performance and financial management functions of theRefocus Community Forensic Service and Low Secure Inpatient Service at Park Royal. The post holder will lead on the partnership arrangement that CNWL has with the North London Forensic Collaborative in relation to the above services.

Main duties of the job

Are you a skilled and experienced Forensic Mental Health professional ready to take on a challenging and rewarding leadership role?

We are seeking a dynamic and innovative Specialist Forensic Services Manager (8B) to join our team. In this critical role, you will be responsible for providing expert forensic mental health knowledge, managing risk, and leading our teams to deliver exceptional care.

Develop, monitor, and evaluate standards in line with CQC, NICE, NLFC, and QN Networks for Low Secure and Forensic Community Care.

Work collaboratively with the Head of Forensic Service Line /Service.

Director to implement strategic direction at an operational level.

Provide sound advice and guidance to the Regional Operations.

Deliver effective leadership and direction to operational managers.

Foster strong partnerships with North London Forensic Collaborative (NLFC) and West London Mental Health Foundation NHS Trust (WLT).

Ensure cost-effective service delivery and robust financial management.

Lead efficient and equitable recruitment processes.

Registered Mental Health Nurse or Allied Health Professional with relevant specialist qualifications.

Significant experience in forensic mental health services.

Proven leadership and management skills.

Strong understanding of CQC, NICE, NLFC, and QN Networks standards.

Excellent communication and interpersonal skills.

Ability to manage complex situations and work under pressure.

About us

This is a rare opportunity for a compassionate and inspirational leader to work within our Health & Justice Directorate as Service Manager for part of our forensic mental health service line, comprising of two low secure inpatient units and a community forensic team. We are looking for an exceptionally skilled & enthusiastic individual who is either a mental health nurse or allied health professional with significant forensic and managerial experience and a proven track history of successful change management. You must be passionate about working creatively with complex service users and their carers who are often at very difficult periods within their lives within a trauma informed care framework. The successful candidate willhave everyday responsibility for line-management, clinical, operational, performance and financial management functions within the teams and additional accountability trough the North London Forensic Collaborative.

If you are passionate about providing high-quality forensic mental health care and are ready to make a real difference, we encourage you to apply.

Job description

Job responsibilities

To competently lead and manage change in the implementation of service developments and in response to CQC inspection reports or serious incidents e.g. unexpected patient deaths.

To provide demonstrable evidence that all services have CQC Provider Compliance Assessments in place and that evidence is stored on CNWLs electronic quality program.

To create a culture in which innovative ideas and strategies can flourish and provide vision and inspiration to enable staff to deliver care more effectively.

To identify and participate in the tendering for new business opportunities.

To provide demonstrable evidence that effective performance management and professional and clinical leadership of the workforce.

To provide demonstrable evidence that services meet care quality and performance management standards.

To represent the services and, if required, the Division and Trust at external meetings with stakeholders.

To work in partnership cooperatively and constructively - with all external stakeholders and partners. Take a lead on partnerships relevant to the Services managed

To provide demonstrable evidence that both sites have an up-to-date risk register in place that is overseen by local clinical governance groups and reported to Offender Cares monthly Care Quality and Performance Management meeting.

To have responsibility and have demonstrable evidence that the interfacesfor KCW Focus and Park Royal Low Service with other Divisions are maintained at Service Manager level

Person Specification

Education and Qualifications

Essential

• RMN qualification with current NMC registration or equivalent Allied Health Professional with current professional registration.
• Educated to Master's Degree level or equivalent experience
• Recognised senior management training in leadership, policy or strategy.
• Evidence of on-going personal and professional development.

Desirable

• Specialist training in Forensic MH
• Coaching or mediation qualification

Previous Experience

Essential

• Significant operational experience within clinical services (including budgetary/financial) at a middle management level.
• Experience of providing specialist support to other MH services and external partners within forensic MH System
• Experience in management of specialist forensic mental health services at a middle management level in a health or social care organisation.
• Proven experience of managing a multi-disciplinary team including senior managers and clinicians
• Experience of organising and chairing of small and large steering groups
• Experience of policy development and strategic planning and clinical governance development resulting in change management projects/programmes
• Experience of successful interagency partnership working
• Ability to negotiate complex contracts with the approval of the Service Director
• Experience of working within statutory and other regulatory frameworks within which mental health and substance misuse services operate and translating these at an operational level
• Experience of developing and coproducing programmes designed to improve service user and carer involvement
• Experience of managing a diverse workforce and presentation skills
• Experience of investigating staff complaints under capability and disciplinary policies.
• Experience of investigating incidents in line with Root Cause Analysis methodology.
• Experience of IT to support job role

Desirable

• Experience of developing information and quality systems
• Business Management
• Experience of working in a prison/forensic/criminal justice environment
• Experience of developing a trauma informed approach within a system

Skills, Knowledge, Abilities

Essential

• Analytical rigour: encourages rigour and provides critical challenge in determining outcomes Presents data and conclusions in a logical and defensible way undertakes robust risk and impact management reviews complex situations where a number of factors need to be considered.
• Decision making: Sensitive to complex political and organisational issues weighs up available information and applies sound and timely judgement considers consequences, impacts and implications decisive in times of change, challenge and ambiguity
• Communication: builds rapport through consistent, confident and open communication style routinely checks for understanding to test receipt of messages energises, convinces and persuades encourages honesty of message.
• Relationships: awareness of, and works collaboratively with key decision makers in area of operation promotes partnership and collaborative working within teams demonstrates the ability to seek out and harness the views and contributions of others maintains relationships with external partners and conveys information on highly complex information in a manner which enhances services ,staff and service user experience
• Organisation and planning: Champions measurable achievement of outcomes makes best use of diverse talent, capabilities and technologies to achieve optimum results recognises and recovers under delivery negotiates the prioritisation of work targets and resources across a broad range of complex activities which require readjustment
• Business thinking: Understands external context at national and local level translates context and purpose to enable teams to see their contribution encourages teams to consider innovative approaches and review applicability to working environment

Attitudes, Personal Characteristics

Essential

• Self awareness: knows own strengths and weaknesses and empowers others to ensure goals are achieved adopts a 'can do' approach
• Self-management: demonstrates resilience recognises the anxieties of others and helps them to manage appropriately absorbs criticism constructively recognises and delivers to the 'greater good'
• Personal integrity: has a strong commitment to openness, honesty, inclusiveness and high standards

Other

Essential

• The post holder must have the ability to understand and implement the equal opportunities policy at a level appropriate to the job.
• Ability to promote anti-discriminatory and anti-racist practices
• Demonstrate an ability to cope under pressure and manage with distressing and disturbing information and personal accounts.
• Demonstrate the ability to adaptively manage patients with challenging mental health and drug seeking behaviours.

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

Park Royal and Hathaway House

Central Way (off Acton Lane)

London

NW10 7NS

Any attachments will be accessible after you click to apply.

333-D-HJ-1735