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Communications Assistant (Electronic Patient Record - NerveCentre)

Employer
Chesterfield Royal Hospital NHS Foundation Trust
Location
Chesterfield
Salary
£23,254 to £24,855 a year PA pro rata
Closing date
22 Dec 2024
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The East Midlands Acute Providers Digital Design Collaborative (EMAP DDC)

The Digital Design Collaborative (DDC) is a group of NHS Acute Trusts in the East Midlands Region of England who have come together to strategically plan and collaborate on their collective digital transformation journey, with the ambition to strategically operate as one health care system.

The DDC vision is We will have the best EPR in the NHS for the benefit of our patients, staff and population . This will be achieved by:
  • Prioritising safety in our journey to improving patient care ensuring highest standards of safety and wellbeing
  • Adding value to the working lives of our staff and empowering them to deliver exceptional patient outcomes with ease and confidence
  • Contribute to the creation of a healthcare landscape where excellence is the norm, innovation is embraced, and the benefits of the collaboration are fully realised

TheDDC member organisations have embarked on a digital excellence journey to implement a nationally leading Electronic Patient Record (EPR) system that will transform the quality of care for their patients and staff by having instantly accessible information using the latest mobile technology, reducing paper usage and utilising clinical decision support tools.

The DDC Team is being recruited through Derbyshire Support & Facilities Services Limited to help drive these ambitions and deliver the expertise necessary.

Main duties of the job

As the Communications Assistant, you will provide subject specialist expertise to support the introduction of Electronic Patient Record (EPR) solutions, working across the East Midlands Acute Provider network of hospitals.

Initially based at Chesterfield Royal Hospital NHS Foundation Trust. You will report to the Associate Director of Communications as part of flattened structure and provide support and assistance to the whole team, using your skills to improve the communications service to the whole Trust.

This role is pivotal in communicating not only the incredible human-interest stories, which happen across a Trust that focuses on our patients, our colleagues and our communities but also in helping us to build and implement new Electronic Patient Record (EPR) systems across the EMAP organisations. The purpose of the role is to use strong communication skills to engage - ultimately supporting the design, build and integration of the EPR systems across the midlands region.

Together with exceptional organisational skills, an eye for detail and a desire to share information in a clear, concise and engaging way - working with the communications team, you will draft copy, manage competing deadlines and priorities and understand the importance of utilising appropriate communication channels.

About us

Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that's 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.

DSFS has just over 900 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the 'Chesterfield Royal family', DSFS builds on solid NHS foundations to offer a more commercial approach that's dynamic, flexible, and proactive.

DSFS are proud to be striving to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyone's abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together.

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered

Job description

Job responsibilities

For details of this exciting role, please see the attached Job description and Person Specification. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that is required.

Person Specification

Qualifications and Training

Essential

  • Five GCSEs or equivalents (this must include A*- C in Maths and English Language or equivalent).
  • High level of literacy
  • Attention to detail


Desirable

  • A Levels or equivalent


Experience

Essential

  • Experience of working to deadlines
  • Experience of team working
  • Experience of taking projects from an initial brief through to implementation.
  • Experience in writing for diverse audiences across a number of communication channels.
  • Previous communications experience and/or admin work.


Desirable

  • Experience in a role supporting events
  • Understanding and applied experience of EPR programme


Skills and Knowledge

Essential

  • Excellent written and oral communications skills
  • Good copywriting/ proofreading skills/ knowledge/experience
  • Knowledge of producing content for print and digital (e.g. posters, leaflets, blog posts)
  • Ability to work independently
  • Sound knowledge and interest in communications and marketing
  • Ability to interpret and create concepts from briefs
  • Demonstrable ability to multi- task and prioritise effectively


Desirable

  • Knowledge of what's happening in the NHS
  • Knowledge of content management systems and updating websites
  • Knowledge of how to write for individual target audiences


Personal Attributes

Essential

  • Ability to work under pressure and meet strict oPassion for creativity and social media and able to provide evidence of creating content that engages peopleTrust deadlines.
  • Ability to use own initiative
  • Team working skills
  • Ability to be flexible


Desirable

  • Interest in photography, video creation and web design


Demonstrates DSFS Values

Essential

  • oResponsive - Reliable - Resourceful - Respectful
  • oService Excellence Through Our People


Employer details

Employer name

Chesterfield Royal Hospital NHS Foundation Trust

Address

DSFS Holmewood Offices

Enterprise Drive, Holmewood Industrial Park, Holmewood, Chesterfield, Derbyshire, S42 5UZ

Chesterfield

S42 5UZ

Any attachments will be accessible after you click to apply.

166-DSFS-6810113

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