As a member of the Digital Services PMO team, the aim of the role is to provide a customer service focus to projects to ensure they have optimum success in the areas they are implemented. The role will be to coordinate key tasks of projects, work with departments to help them plan and implement new systems and support those teams to communicate new ways of working.

You will work closely with Digital Project Managers to plan and deliver tasks to customers within agreed timescales, mitigating risk and issues along the way.

You will provide high quality Project coordination skills to the team, using Microsoft applications as required to create, track, and maintain project documentation and keep communication levels high to all involved parties.

You will be working in a busy project environment, providing a reliable and confident service to clinical services undertaking projects, ensuring your work is accurate, on time and clearly communicated.

Main duties of the job

As a member of the Digital Services PMO team, the aim of the role is to provide a customer service focus to projects to ensure they have optimum success in the areas they are implemented. The role will be to coordinate key tasks of projects, work with departments to help them plan and implement new systems and support those teams to communicate new ways of working.

You will work closely with Digital Project Managers to plan and deliver tasks to customers within agreed timescales, mitigating risk and issues along the way.

You will provide high quality Project coordination skills to the team, using Microsoft applications as required to create, track, and maintain project documentation and keep communication levels high to all involved parties.

You will be working in a busy project environment, providing a reliable and confident service to clinical services undertaking projects, ensuring your work is accurate, on time and clearly communicated.

About us

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women's, visit their careers page.

Job description

Job responsibilities

To assist the manager in identifying and scheduling tasks

To produce and regularly update project plans and reports according to internal project governance standards

To work collaboratively with the Manager/Project Manager in identifying operational workflow, procedures, deployment schedules, potential service realignment and expected benefits of the project.

Communicate with all stakeholders, Project Teams and all levels of Trust staff to generate commitment and enthusiasm and persuade potential users to accept change.

Monitor the progress of the project/area against agreed targets, highlighting any untoward issues, contribute to the adjustment of plans so that the deliverables are on time, to specified quality and within budget.

To identify and evaluate potential conflicts which could compromise the successful completion of a project and report accordingly, recommending remedial action.

To exercise analytical and judgement skills to support project implementations by highlighting option appraisals

To work collaboratively with other services and teams, providing all levels of support, advice, and guidance throughout all stages of project implementation.

For a full list of duties, please refer to the attached job description and person specification

Person Specification

Qualifications

Essential

• Degree or equivalent
• PRINCE2 Foundation certificate

Experience

Essential

• Computer literacy Windows based computing

Desirable

• Experience of Project/Programme Management, e.g. PMO/ PRINCE2
• Planning courses and training schedules
• Process Mapping
• Preparation of standard project documentation - preferably using PRINCE 2
• Experience of working in a NHS environment

Knowledge

Essential

• Knowledge of IT

Desirable

• Data Protection principles and NHS confidentiality requirements

Skills

Essential

• Ability to interpret requirements, deployment schedules and expected benefits of projects
• Teaching and presentational skills
• Organisational skills
• Planning and Prioritisation
• Ability to communicate effectively at all levels and across organizational boundaries - both written and verbal

Other

Essential

• Tactful, diplomatic
• Able to manage own time and work unsupervised

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Liverpool Innovation Park

Edge Lane

Liverpool

L79NJ

Any attachments will be accessible after you click to apply.

287-CEF-426-24