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Service Manager

Employer
University Hospital Southampton NHS Foundation Trust
Location
Southampton
Salary
£53,755 to £60,504 a year pa or pa pro rata
Closing date
18 Dec 2024
View more categoriesView less categories
Profession
Other Health Profession
Grade
Band 8A
Contract Type
Permanent
Hours
Full Time
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.Please see below for detailed job description of the role.

Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to Hampshire and Isle of Wight ICB, Southern Health FT, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton FT, Solent NHS Trust, South Central Ambulance Service or Hampshire Hospitals FT.

Main duties of the job

An opportunity has arisen within Cancer Care at University Hospital Southampton NHS Foundation Trust (UHS) for a full time Service Manager to join our busy management team. This is an exciting and challenging role within the care group in which the post holder would have an opportunity to make a direct positive impact on patient experience within the Trust.

Cancer Care is a compassionate, dynamic and high profile care group which covers a wide range of specialties from treatments for patients with cancer including chemotherapy and radiotherapy to a Regional Bone Marrow Transplant Unit. We are also the Regional Primary Treatment Centre for Teenagers and Young Adults with cancer

About us

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.

Specific to this role we are open to discussing flexibility in the hours that you work. Please talk to us at interview about the flexibility you need, and we will explore what's possible for the role and service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.

Job description

Job responsibilities

You will support the operational running of the service including having oversight of a number of performance targets and waiting times, as well as identify areas for service improvement.

You will deliver the operational and strategic aims of the care group within your services, developing and managing a culture of change which drives efficiency, effectiveness and improve patient outcomes.

The post holder will work in close liaison with the Care Group Manager, the Clinical Lead and senior nursing team to consistently ensure the quality of patient care through efficiently and effectively managing the department.

Budget manager as designated and authorised signatory.

The post holder will lead in the interpretation, analysis and implementation of national and local policy and procedure, to ensure expected and explicit standards of clinical and managerial practice are in place.

The post holder will have responsibility for the setting of service and managerial standards of careThe successful candidate must have a drive for improvement and innovation and will need to focus at an operational and strategic level, supporting the Care Group Manager to improve services for patients and staff within the care group. They must be dedicated to high quality services to patients and be a visible role model.

The successful candidate will be adaptable, have excellent organisational and prioritisation skills, have excellent communication skills, a good attention to detail and problem-solving abilities. The post holder will be responsible for the line management of the A& C team and the ideal candidate would have previous experience of line management.

The successful candidate will work well as part of a team, be professional and personable at all times, able to multi-task as well as being able to work under pressure.

Person Specification

Qualifications

Essential

  • First degree/equivalent professional qualification/equivalent experience
  • Leadership training
  • Management training
  • Training and experience to Masters' or equivalent level/post graduate level study
  • Project Management qualification / further training or demonstrates substantial level of project delivery experience


Knowledge and experience

Essential

  • Consolidated experience to demonstrate capability and capacity for management of health services at a senior level
  • Demonstrable staff and resource management experience across a range of a variety of issues
  • Able to facilitate and implement policy, guidelines and projects from initiation to completion
  • Demonstrates experience of managing challenging problems by developing practical workable solutions to address them.
  • Ability to communicate vision to staff and manage change effectively.


Desirable

  • Previous proven experience in a healthcare setting


Values and behaviours

Essential

  • Patients First
  • Always Improving
  • Working Together


Employer details

Employer name

University Hospital Southampton NHS Trust

Address

Southampton General Hospital

Tremona Road

Southampton

SO16 6YD

Any attachments will be accessible after you click to apply.

188-THQ1011224

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