Social Worker- First Response Service
- Employer
- Norfolk & Suffolk Foundation NHS Trust
- Location
- Bury St Edmunds
- Salary
- £35,392 to £42,618 gross per annum (pro rata)
- Closing date
- 18 Dec 2024
View more categoriesView less categories
- Profession
- Other Health Profession
- Grade
- Band 6
- Contract Type
- Permanent
- Hours
- Full Time
Job Details
The First Response Service provides a 24/7 crisis telephone line, providing support, advice and assessment in a compassionate, patient and recovery focused way.
You'll be joining a team with experience gained from a range of different settings, working in a supportive and encouraging environment.
We have both fixed term/secondment and substantive opportunities available for both full and part time hours. We work long days (7.45am - 8pm), nights (7:45pm- 8am) and twilights.
We are committed to developing people professionally and are keen to support individuals who are looking to take their first step into a more senior role. This is an opportunity to grow your management skills, take on responsibilities and help us shape and grown our service. No two days will be the same, but they will include elements of working in an MDT team, providing telephone triage assessments and supporting and guiding service users through crisis in our contact centre based at Wedgwood House, Bury St Edmunds.
Main duties of the job
As a Senior Crisis Care Practitioner you can expect to be:
- Answering calls from Service Users and professionals
- Triaging and assessing over the phone
- Safety Planning
- Documentation of the above including referrals, notes and referrals to other teams
- Liaison with other professionals and teams
- On occasion, creating formulations and plans for our regular callers
- Taking lead/champion subjects such as: Learning Disability, Youth, Drug & Alcohol, Perinatal, etc. (Within that is opportunity for training, sharing knowledge with the team, attending conferences or meetings)
- Shadowing other teams where appropriate/possible
- Brief intervention over the phone where appropriate
- Quality Improvement
You will also have the opportunity to co-coordinating shifts, provide clinical oversight and support to practitioners, supporting with teaching and training opportunities, leading on staff development and being a visible role model that echoes the values of the trust and the vision of the service.
When you join us, you can expect a robust training and induction package with ongoing support. You will have a supernumerary period and an allocated mentor to train and support you.
About us
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Job description
Job responsibilities
We are looking for people who see challenges as opportunities and will have the ability to influence, inspire and energise others, as well as work with peoples strengths to make an all-round better working environment.
We would welcome informal visits or phone calls, please do not hesitate to contact to arrange!
For full details of your responsibilities, please see attached job description.
Person Specification
Qualifications
Essential
- Nursing degree or equivalent, Dip OT, Clinical Psychology or Equivalent Mentorship qualification or ENB 998
- Ongoing professional development working towards degree level
- Higher degree or post graduate certificate in area of clinical / therapeutic practice
Experience
Essential
- Able to demonstrate an appropriate level of knowledge of mental health practice from previous experience
- Demonstrate effective risk assessment and risk management experience
Desirable
- Experience in supporting service development
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
Wedgwood House
Hardwick Lane
Bury St Edmunds
IP22 2QZ
Any attachments will be accessible after you click to apply.
246-WSU6798036
Company
“Welcome to Norfolk and Suffolk foundation Trust, we provide an extensive range of mental health services across two counties , working with our communities and partners we continue to develop and transform our services so we can really meet the needs of the people we serve .We are an organisation which truly values nurses , acknowledges the special , unique skills they bring and is committed to developing clinical, academic and leadership pathways whilst supporting, nurturing and caring for you .We have strengthened nurse leadership, created Nurse Consultant , Advanced Nurse Practitioner and Clinical Nurse Specialist roles with many more expected . We have over 80 Non medical prescribers and will continue to support more each year . Nursing In NSFT is not without its challenges but we have used them to create opportunities, to learn, to improve and to work differently . Our absolute priority , our number one aim is to improve the care we provide and we will achieve this. Join us and be part of something very special" - Diane Hull, Chief Nurse
Norfolk and Suffolk NHS Foundation Trust is the main provider of specialist mental health services for the counties of Norfolk and Suffolk, serving a population of 1.6 million people. We are a large organisation covering a wide geographical area divided into ‘Care Groups'. There are also Care Groups supporting children, family and young people’s services, and specialist services, including Forensic mental health services.
Each Care Group has its own Leadership team, with the aim of supporting clinically led decision making locally, to support the needs of people accessing services.
We have inpatient facilities across both counties with smaller bases in rural locations. Many of the Trust’s services are offered in the community, enabling people accessing services to receive the support they need in an environment familiar to them.
At NSFT we believe in recovery and wellbeing, and understand the importance of good physical health, maintaining relationships and achieving a balance between treatments and continuing an active life.
The people in our care, families and carers are at the centre of all aspects of all we do and are vital in helping shape and support our service strategy. Our strategy supports and enables people with mental health problems to live a fulfilling life and make their personal recovery journey.
Norfolk and Suffolk, in the East of England are some of the safest places to live in the UK, with low crime rates making it a community to be proud of. Housing prices are frequently cited as a reason to move here, as you get an incredible amount for your money compared with other major UK cities.
About our location
Norwich in Norfolk has something for everyone. It has retained a strong local identity and, with that, a sense of community. Locals say hello to each other, baristas remember our coffee orders and you’ll be among the first to know about interesting local projects. This strong sense of community, along with excellent shopping, eating out, affordable house prices and excellent schooling is why Norwich has been ranked by the Guardian as the UK’s best city to work in.
Ipswich in Suffolk is steeped in history, yet full of life. According to The London Economic, affordable house prices and hourly commutes to London have earned Suffolk’s county town a slot in their top ten property destinations. “In Ipswich we have got a fantastic cultural offer far better than what towns and cities bigger than us are offering. We have got very good transport links, especially to London, and house prices are a lot cheaper in the area.
One of Norfolk’s most famous stretches of beaches, Great Yarmouth attracts around six million tourists each year! Situated at the mouth of the River Yare, this old port town is home to beautiful golden sandy beaches and neighbouring towns and villages with scenic views and homely charm.
Full to the brim of history and with a vibrant town centre, King’s Lynn is the ideal destination to enjoy the superb mix of history, shopping and entertainment on offer! A small, historic market town, King's Lynn is the perfect place to live and work, with fantastic train links and short drives to fantastic beaches.
Bury St Edmunds in Suffolk is a unique and dazzling historic gem. An important market town with a richly fascinating heritage, the striking combination of medieval architecture, elegant Georgian squares and glorious cathedral and abbey gardens provide a distinctive visual charm. With prestigious shopping, an award-winning market, plus variety of attractions and places to stay, Bury St Edmunds is under two hours from London and convenient for Cambridge.
Travel
For family members who love (or need) to travel, you’re ideally located. Trains run to and from London every 30 minutes from both Ipswich and Norwich, and there are direct rail services from Manchester, Nottingham and Cambridge. Both counties are well connected to major road networks and Norwich has an international airport.
Some of our valued employees have told their story of working at Norfolk and Suffolk NHS Foundation Trust... use the links below to read these.
- Location
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Norfolk & Suffolk
GB
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