Are you looking for a post that offers you an excellent development opportunity and a varied and interesting range of duties and responsibilities ... then we'd love to hear from you.

We are looking for an enthusiastic and motivated individual who will be responsible for the provision of operational and day-to-day management of the Administration Team within North Wales Adolescent Service.

The Administration Manager will be required to lead and manage a team of administration staff to support the delivery of an effective administration function within these services.

Main duties of the job

The post holder will support Service Managers and Operational Managers in the achievement of key operational and strategic objectives for CAMHS by supporting the team to achieve standards set out with a key role in supporting teams to improve access to the service and achieve targets.

This will involve supporting the Assistant Operations Manager with monitoring compliance against standards set, identifying problem areas and working with the operational management team, Clinical Leads and Service Leads to resolve issues and ensure a coordinated approach to the delivery of services.

The ability to speak Welsh is desirable for this post Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the Disability Confident Employer scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications

Essential

• Educated to degree level or equivalent experience
• ILM Level 4 Diploma in Leadership and Management or willingness to complete within 2 years of appointment.
• Evidence of Continual Professional Development
• Recognised Qualification in Improvement Methodology or a willingness to complete within 2 years.
• PRINCE II foundation or willing to complete within 2 years

Desirable

• Advanced Excel

Experience

Essential

• Participation in improvements/ change management projects and process re-engineering
• Problem identification and solving
• Significant experience of working within a demanding/high intensity administrative setting
• Ability to deliver deadlines on a wide range of administrative/project processes
• Proven ability to analyse and appropriately present information so that it is easy to understand.

Desirable

• Experience of working within an improvement/ modernisation/ project environment
• Management of small projects
• Experience of managing staff

Skills

Essential

• Advanced keyboard skills with the ability to manipulate large amounts of data at high speed and with great accuracy.
• Ability to work on own initiative and organise / prioritise own & team workload.
• Ability to deal with difficult / challenging issues with tact and sensitivity
• Sound judgment, decision making, and organisational skills

Desirable

• Conflict resolution
• Ability to analyse complex problems and deliver practical and workable solutions.

Knowledge

Essential

• Knowledge and understanding of project methodology and its application
• Detailed knowledge and understanding of Microsoft Office Suite of products (particularly Excel and Access)
• Knowledge of the NHS

Personal Attributes

Essential

• Enthusiastic and motivated individual
• Work as part of team and on own initiative
• Excellent communication skills.
• Flexible and adaptable to meet all aspects of the work
• Leadership qualities and able to motivate others and develop staff.
• Time Management skills.
• Completer, Finisher

Desirable

• Ability to reflect on personal development

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Abergele Hospital

Llanfair Road

Abergele

LL22 8DP

Any attachments will be accessible after you click to apply.

050-AC884-1224