An opportunity has arisen for a motivated, enthusiastic Assistant Service Manager to join our Plastic Surgery and Laser Serviceat Bedford Hospital.

This is a fixed term post for one year to assist with the day to day management of the service and also ongoing service development projects.

Main duties of the job

The post holder will be expected to undertake a wide range of duties to support the management and clinical teams on a strategic and day-to-day basis. They will be instrumental in the smooth running of the administration offices, working without supervision, leading the department in its day-to-day demands within the administrative and business elements of the service.

The post holder will support work to ensure that the service is meeting all performance requirements, including quality and activity targets. They will assist with close monitoring and escalation of potential risks to delivery of key performance measures such as 18 week waits and cancer targets. They will manage the team of secretarial and administrative staff within the service, and act as a support to managers, medical and nursing staff within the service.

About us

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A& E, Obstetrics-led Maternity and Paediatrics.

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.

We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. Please ensure that you make your application as soon as possible.

All new staff will be subject to a probationary period covering their first six months in post. Travel between hospital sites may be required.

Please review all documents attached to this advert to ensure you familiarise yourself with all requirements of the job.

Job description

Job responsibilities

The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities.

• Support the service manager in managing various sections of service including arrangement of outpatient clinics and theatre lists.
• To ensure the smooth running of the service by managing the day to day administration, and having delegated responsibility (with appropriate training and supervision) in making day to day operational decisions when necessary.
• Problem-solve all day-to-day management issues organising and reallocating work where situations change due to variations to the workload and staffing availability.
• Ensure effective processes and procedures are in place to monitor and track performance against agreed targets within the service.
• Exercise delegated authority on behalf of the service manager to resolve day-to-day management issues within the services.

Person Specification

Qualifications

Essential

• Degree level qualification in a management or business related subject, or evidence of equivalent knowledge and experience
• Evidence of continued professional development

Desirable

• Leadership qualification
• ECDL

Experience

Essential

• Experience of staff supervision and staff management
• Knowledge of budget management issues
• Experience of managing the delivery of an effective service

Desirable

• Experience of working in an acute NHS Trust
• Evidence of establishing, maintaining and consolidating effective working relationships with clinicians

Knowledge

Essential

• Leadership and influencing skills
• High level of verbal and written skills
• Highly motivated and ability to work independently
• Ability to cope with a busy workload, work under pressure and meet deadlines
• Ability to respond to changing demands

Desirable

• Proficiency in use of Health Roster, iPM, ICE, Viper and MediViewer

Personal Skills

Essential

• Ability to work flexibly according to service demands.
• High level or work organisation, self-motivation drive for performance and improvement
• Strong sense of commitment to openness, honesty and integrity

Employer details

Employer name

Bedfordshire Hospitals NHS Foundation Trust

Address

Bedford Hospital South Wing

Kempston Road

Bedford

MK42 9DJ

Any attachments will be accessible after you click to apply.

418-COR5305-MR