To provide clinical expertise, clinical leadership and line management to staff working in the Unscheduled Care Co-ordination (UCCH) Hub.

To support staff to achieve and ensure competencies are maintained within the services.

To contribute in the delivery of high standards of health care to patients within their own places of residence.

To ensure that Trust annual priorities and quality goals are embedded within the workforce by ensuring that all annual appraisals are complete within the team.

Main duties of the job

To provide professional and clinical leadership demonstrating a supportive and flexible leadership approach and a proactive responsible attitude so as to promote confidence in the team and Service.

To work with and deputise for the Service Lead as required.

To engage and lead on caseload management by overseeing, monitoring, and evaluating care plans for all patients to ensure quality care, treatment progression and timely discharge.

To provide specialised overview of remote monitoring systems within the Virtual Ward & UCCH hub cohort across the sector, escalating clinical concerns promptly to the Place teams.

To lead the triage of incoming referrals to UCCH providing a safe pathway into receiving care at home under UCCH.

To work with all health care professionals, and statutory/non-statutory agencies to provide a seamless, integrated service to our service users.

To support community clinicians and students through supervision, appraisal and mentorship in line with Trust policy. and to oversee that clinical supervision is occurring within the team and accurately recorded.

About us

Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Find out more about working for our organisation here:

https://heyzine.com/flip-book/2565ae62eb.html

Job description

Job responsibilities

Assessment, planning, implementation, and evaluation of all aspects of patient care, and development treatment/care plans that may need to be delivered from a range of options.

Assess patients holistic needs, communicating highly complex and sensitive information to patients and careers as to their assessment, diagnosis, prognosis and treatment plan.

Become specialist in Assistive Technology and utilise it in patient care where appropriate.

Where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, explanations require adjustments in order to gain understanding, consent and concordance.

Liaise with UCCH & Virtual Ward clinicians, GPs, Social Services, inpatient teams, other allied health care professionals and the voluntary sector to ensure identified needs are met and care coordinated appropriately.

To provide patient focused education, training and advice to patients, carers, other professionals, and voluntary organisations.

Provide clinical expertise and advice to others, including Social Services, GPs and other agencies.

Work with staff to ensure competencies are maintained.

To maintain clinical credibility by acting regularly as a clinical practitioner in own area of expertise.

Liaise with the Community Virtual Ward Clinical Lead Manager regarding patient care and referral activity into the hub.

Deputise in the absence of the Virtual Ward Clinical Lead manager.

Be required to undertake risk assessments and act upon them appropriately and beresponsible for ensuring workload for self and others is planned and prioritized according to service targets and needs.

Engage and lead on triage and referral to discharge standard processes.

Actively contribute to integrated team meetings and other meetings where appropriate and chair meetings as necessary.

Develop and maintain effective working relationships and communication with all members of the organisation, other professionals and agencies.

Instigate, and actively participate with the Clinical Operational Managers in the development of the operational strategy and project management.

Support all team members within the integrated team, respecting them, their roles and contributions.

Be aware of budget and ensure all effort is made to work within this.Participate in the recruitment process, using the opportunity to skill mix to meet the demands of the service.

Attend training as required to develop current job role.

Remain accountable for own professional actions as determined by the professional bodies.

Be accountable for work delegated to others within the team, ensuring staff are competent to undertake delegated work.Ensure working environment is conducive for learning and an appropriate learning experience for students.

To relay information from the Management team in respect of NCH& C and local issues to all members of the team on a regular basis in the form of business meetings.

To assist in the resolution of any conflicts, resolving informal complaints locally and assisting in the investigation of and response to formal complaints as required.

To participate in the staff appraisal scheme as both an appraisee and appraiser, maintaining a dynamic personal development plan.

To demonstrate a sound understanding of clinical governance and risk management, and apply to work situation, and ensure the team do likewise identifying, assessing and documenting risk of implementing change.

To monitor and manage staff absence, mandatory training, annual leave and study leave in line with NCH& Cs policies, procedures and guidelines. Inform the Locality Manager of any significant trends/issues.

To accurately complete personal human resources documentation in respect of team members. Ensure that designated time frames are adhered to.

Complete all data returns as required by NCH& C. Collate report, manage, and analyse information on activity levels and quality, in accordance with agreed performance standards.

To monitor the delegated team budget and assist the Locality Management Team to effectively manage resources.

Person Specification

Qualifications

Essential

• RGN with current NMC registration
• 1st level degree in Nursing or working towards degree
• Evidence of Continuing Professional Development and its application.
• Mentorship preparation/ENB 998
• Recognised Management Qualification or evidence of working at that level

Desirable

• Masters degree
• Independent/ supplementary prescribing qualification
• Advanced Assessment qualification
• Leg Ulcer Management Qualification.

Experience

Essential

• Experience of working at band 6 level or above within a community setting
• Evidence of clinical and professional leadership skills

Desirable

• Experience of leading a team
• Experience of managing budgets

Skills, Abilities and Knowledge

Essential

• Knowledge of additional specialist areas through in-house training & short courses
• Excellent communicator and good interpersonal skills
• Ability to prioritise and manage stressful situations.
• Highly motivated and a team player
• Able to provide high standards of care
• Tact & diplomacy and ability to talk to patients & careers and members of the health care team.
• Empathy & sensitivity
• Ability to use own initiative
• Good observational & reporting skills
• Concentrate when undertaking patient care and inputting data/ patient records
• Will be able to make own travel arrangements to patients' homes, clinics, base and meetings etc., as required
• Work pro-actively to accommodate patient/service needs
• Be able to kneel, bend & stoop, and work in cramped environments
• Be able to manoeuvre limbs of around 5-6 kg
• Be able to manoeuvre patients using handling aids
• Have a good level of IT skills

Desirable

• Be aware of Assistive Technology.
• Change management

Personal Attributes

Essential

• Pro-active and committed
• Professional appearance
• Strong commitment to service development & positive change
• Be reliable

Other

Essential

• Must hold full and valid UK driving licence and have access to a vehicle
• Able to communicate effectively using the English language

Employer details

Employer name

Norfolk Community Health and Care NHS Trust

Address

Reed House

Peachman Way, Broadland Business Park

Norwich

NR7 0WF

Any attachments will be accessible after you click to apply.

839-6838881-BM