The First Response Service is providing an exciting opportunity for a clinical lead to join the North and Mid teams on a fixed-term contract.

The First Response Service operates on a 24/7 basis, providing support to service users across Warrington, St Helen's, Halton, Knowsley, Liverpool and Sefton, delivering urgent triage and assessments for those in mental health crisis.

The post holder will be expected to work flexibly across weekdays, weekends and nights in accordance with service need.

Main duties of the job

The post holder will hold overall clinical leadership responsibility for the team and on a shift basis (covering a service operating 24 hours a day 7 days a week). They will be responsible for the overall standards which will include assessment of need, risk screening and delivery of care in line with e organisations policy and procedures.

The post holder will work to ensure continuity of care for service users on their journey through the service. The post holder will be multi-skilled and adaptable and be expected to be flexible in terms of delivering care within a variety of settings.

The post holder will be a part of and work closely with the Clinical / Operational Leadership Team to ensure effective and safe services. The post holder will ensure effective communication and provide sound clinical supervision to junior staff.

The post holder will provide appropriate education within the team and wider health economy in line with Key Performance Targets and identified need.

The post holder will support the development of a skilled and flexible workforce within the First Response Service, ensuring staff are supported in developing and maintaining appropriate level of skills.

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Job description

Job responsibilities

To coordinate the care of service users carrying out assessments, evaluation and safety planning for their own clients and engaging in safety huddles with the wider team.

To ensure that the service users care plan is developed to meet the assessed need of the individual and that unqualified staff are delivering care as identified in the care plan.

To liaise with family members, carers and significant others when completing the assessment and developing a care plan.

To undertake and supervise risk assessments and formulation of risk management plan for service users under your care, taking note of the contributions from other members of the team, family members carers and significant others.

To ensure Safeguarding Children and Adults requirements are followed and participate in meetings as appropriate.

To support unqualified staff to ensure delivery of a high standard of care to service users.

To participate in setting standards for care based on sound evidence based and research findings.

To communicate to other members of the multi-disciplinary team information which has an impact on the service users care.

To use verbal and non-verbal communication skills gained through training or experience to impart sensitive information.

To check understanding of information where there are barriers to effective communications.

To give and receive accurate up-to-date information regarding service users care in reviews and multi-disciplinary meetings etc. These reviews may be external to the trust.

To have accurate and up-todate knowledge of the Mental Health Act / Mental Capacity Act and other relevant legislation.

To ensure that all relevant information with regards to a service users care and treatment is documented accurately and legibly into the health record. To supervise and monitor the entries made by unqualified staff.

To ensure that all incidents or near misses are documented as per trust policy and that any follow up action is taken.

To react pro-actively in cases of service user crisis and put in place immediate plans to resolve the situation with supervision and guidance as appropriate.

To actively participate in team meetings, development and reflective practice.

PROFESSIONAL DUTIES AND RESPONSIBILITIES

To be responsible for maintaining relevant professional registration and PREP requirements.

To participate in ongoing learning to maintain and develop practice utilising CPD, self directed learning reflective practice coaching mentorship clinical supervision and performance management in the interests and needs of yourself and the service.

To provide an effective link between mental health services and primary care, acting in an advisory capacity to professionals in other fields.

To develop effective working relationships with other professional outside of the Trust to enhance the delivery of care to service users.

To participate as a supervisor and supervisee in the Divisional performance management / supervision framework.

To take responsibility for maintaining and developing own knowledge and sills within own area of work.

To attend, as appropriate, courses and conferences, and to feedback and share knowledge, gained from attendance.

To be professionally accountable for own actions as a registered practitioner.

To act, always, in accordance with trust policies and procedures, ensuring that unqualified staff are adhering to policy and procedure.

To undertake mandatory training as identified by the Trust and Division to ensure that all actions are in line with training.

To keep up to date with developments in professional practice and make recommendations for change to senior staff, as appropriate.

Person Specification

Qualifications

Essential

• Degree or equivalent qualification
• Masters level qualification or equivalent
• Evidence of CPD/Short courses
• Registration with relevant professional body

Desirable

• First line management qualification

VALUES

Essential

• Continuous Improvement
• Accountability
• Respectfulness
• Enthusiasm
• Support
• High professional standards
• Responsive to service users
• Engaging leadership style
• Flexible approach
• Transparency and honesty
• Change oriented

Knowledge/Experience

Essential

• Demonstrable post registration/qualification experience
• Experience of management and clinical leadership
• Experience of working across multiagency frameworks

Skills

Essential

• Evidence of influencing, motivating and negotiating with others to achieve change in relation to care.
• Awareness of current national and local agenda in NHS and Social Care.
• Evidence of being able to communicate complex, sensitive information and advice on healthcare to patients/clients, carers and colleagues
• Awareness of factors that contribute to good health and the importance of promoting these in line with organisational public health policy
• Demonstrates self management, ability to work under pressure and manage a diverse workload
• Excellent communication, organisational and interpersonal skills
• Ability to understand and analyse complex data and engage in research
• Experience of crisis management and risk assessment
• Ability to network with multidisciplinary colleagues
• Excellent IT skills and record keeping
• Confidence to challenge poor practice and ability to address difficult issues
• Ability to travel to work across boundaries and demonstrate flexibility

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Hollins Park Hospital/Clock View Hospital

Warrington/Liverpool

WA28WA

Any attachments will be accessible after you click to apply.

350-CC6801784