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Divisional Workforce Coordinator

Employer
Northampton General Hospital NHS Trust
Location
Northampton
Salary
£37,338 to £44,962 pro rata / per annum
Closing date
16 Nov 2024
View more categoriesView less categories
Profession
Other Health Profession
Grade
Band 6
Hours
Full Time
'previous applicant need not apply'

This role will be part of the Women's, Children's, Oncology & Haematology Division (WCOH) Senior Management Team.The function of this role will be supporting the Divisional and Directorate team with the following roles and responsibilities, including but not exclusively to:

Supporting the Division/Directorate managers and Clinical Directors (CDs) in overseeing Consultants annual, study and sick leave, also supporting them in managing any sickness and absence including providing assistance with the arrangement of return-to-work meetings and recording of such meetings, therefore ensuring the effective utilisation and deployment of medical staff, junior doctors and other AHPS across the Division on a day-to-day basis.

They will be key in confirming gaps are effectively covered/mitigated and that doctors training requirements are taken into account balancing the needs of the individual(s) with those of the service(s) and patient safety.

The role will also require the post holder to act as a single point of contact for Consultants regarding temporary staffing requirements and a single point of contact for Junior Doctors to escalate rota issues/gaps and annual leave approvals, in conjunction with the Senior management team.

Main duties of the job

Managing rota's:

All medical rotas consultant on-call, registrars, juniors in training and trust grades.

Ensure rota's are compliant with JD Contract and Working Time Regulations, working with the Guardian of Safe Working.

Ensure individual rosters are communicated and issued within the JD contract timescales.

Approve (through delegated authority) rota swaps.

Leave and Training management

Managing leave annual, study and Sickness.

All medical grades.

Embedding electronic approval within a rules based system (compliant with Trust Annual Leave Policy).

Coordination of consultant annual leave with clinic commitments.

Particularly focusing on trainees.

Access to training.

Tracking uptake/attendance at training days/sessions.

Managing rotas to maximise the number of trainees who can attend training sessions.

About us

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

Compassion

Accountability

Respect

Integrity

Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.

The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all backgrounds.This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Job description

Job responsibilities

Key Responsibilities
  • Co-ordinate medical staffing recruitment and ensure that all posts are added to the TRAC system for advertising.
  • To work closely with and liaise with the HR Service Centre to manage the clearance process for Junior Doctors rotations.
  • To manage the trainees who are expected to join NGH and to be aware of potential rota gaps.
  • To work with leads/managers to mitigate the risk as well as minimise operational impact of induction days.
  • To support workforce planning.
  • Assist with the writing of business cases for the medical workforce across the Division.
  • Manage rostering to embed eRostering across the Division ensuring all leave (annual, study etc) is managed electronically.
  • Support the CD's to assist with the design and operational implementation of the On Call Rota.
  • Act as support across the Division on all matters relating to medical staff working in conjunction with the Trust Medical Staffing Team.

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading.

Person Specification

Education, Training & Qualifications

Essential

  • Educated to post graduate degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in a specialist area.
  • Further training or significant experience in project management, financial management or supporting change management processes.
  • Experience of people management including management of absence, performance, and annual leave.
  • Experience of managing health care resources to meet service requirements.


Knowledge & Experience

Essential

  • Previous experience working at a similar management level within the NHS ideally within a service management/support position.
  • Demonstrable specialist knowledge of health and wellbeing (incl. civility, respect, presenteeism and sickness absence).
  • Knowledge of the principles of Consultants Job Plans, Junior Doctor rosters and ideally, experience of co-ordinating/supporting Junior Doctor rotations within a service environment.
  • Experience of financial management, monitoring and determining corrective actions.
  • Knowledge of the European Working time Directive and Junior Doctor rota rules.
  • Experience of effective utilisation and deployment of medical staff across on a day to day basis.
  • Numerate and able to understand complex financial issues combined with deep analytical skills. Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales.


Desirable

  • Knowledge and understanding of the duties imposed on the trust by legislation, NHS policy and priorities and the requirement of corporate governance.
  • Ability to analyse very complex issues where material is conflicting and drawn from multiple sources. Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making.


Skills

Essential

  • Effective problem solving skills demonstrating the ability to quickly understand information reports, identifying trends and patterns and formulate options to enable effective operational management decision making.
  • Effective negotiating and influencing skills demonstrating the ability to establish credability with clinical staff and senior managers, both within and outside the Trust, to enable change or timely decisions to be made.
  • Excellent IT literacy - able to use a range of Microsoft packages and patient/staff systems.
  • Clear communicator with excellent written and presentation skills capable of constructing papers and delivering clear ideas and concepts concisely and accurately to a diverse and varied range of audiences consisting of internal and external stakeholders.
  • Ability to prepare and produce concise yet insightful communications for disseminating to senior stakeholders and a broad range of stakeholders as required.


Key competencies/Personal Qualities & Attributes

Essential

  • Effective communication skills (verbal and written) demonstrating the ability to communicate with a wide range of staff at differing levels of responsibility and with different professional backgrounds, explaining complex or technical issues.
  • Analytical and reporting skills demonstrating the ability to gather, analyse and triangulate data from a range of sources to identify issues/root causes, written reports which present options/solutions using a range of mediums i.e graphs, spreadsheets, PowerPoint etc.
  • Ability to work effectively under pressure and manage own stress and that of staff they work with.
  • Commitment to and focused on quality, promotes high standards in all they do. Able to make a connection between their work and the benefit to patients, public and there staff to who they support.
  • Consistently thinks about how their work can help and support clinicians and frontline staff deliver better outcomes for patients.
  • Consistently looks to improve what they do, look for successful tried and tested ways of working, and also seeks out innovation.
  • Understanding of and commitment to equality of opportunity and good working relationships.
  • Values diversity and difference operates with integrity and openness. Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of all of those that they work with.
  • Must have an ability to maintain confidentiality and trust. Adaptability, flexibility and ability to cope with uncertainty and change.
  • Actively develops themselves and supports others to do the same
  • Experience of working to competing demands, delivering day to day priorities while ensuring medium to long term objectives are achieved.
  • Experience of working unsupervised and to variable deadlines demonstrating the ability to prioritise and organise workload and pay attention to detail.
  • Experience of electronic rostering systems, ideally Allocate Healthroster.
  • Experience of monitoring budgets and business planning processes.
  • Demonstrated experience in a Healthcare environment.
  • Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement.


Desirable

  • Experience of reviewing and reengineering processes, recommending changes to working practices or procedures, leading and implementing agreed changes.
  • Experience of drafting briefing papers and correspondence at Senior Management Team level. Understanding of the public sector.
  • Experience of setting up and implementing internal processes and procedures.


Employer details

Employer name

Northampton General Hospital

Address

Northampton General Hospital

Cliftonville

Northampton

NN1 5BD

Any attachments will be accessible after you click to apply.

265-6487461-A

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