Lewisham & Greenwich NHS Trust (L& G) Temporary Staffing Services (Bank) are looking to increase its pool of experienced Admin Temporary Workers.

Support positions are ad hoc/temporary but generally Monday to Friday 9am - 5pm. PART TIME WORKERS NEED NOT APPLY. Positions are requested from numerous divisions across the two sites at Lewisham and Woolwich and require a variety of skills to include

Main duties of the job

General Administration support on an as and when required basis to fill temporary vacancies across the trust and sites.

. To maintain health and safety requirements whilst at work

- Answering the telephone, dealing with queries, taking telephone messages and relaying them to the appropriate person/people/division

- Responding to email queries and passing to the relevant departments/people/division concerned

- Filing

- Photocopying/Scanning

- Accurate Data entry

- Making appointments over the telephone and in person using system based booking facilities

- Accurate record keeping

- Any other general office duties

- Prioritisation

About us

Lewisham and Greenwich NHS Trust is a community focused provider of local and acute care, providing high Lewisham quality services to over one million people living across the London boroughs of Lewisham, Greenwich and Bexley. With a turnover of around £700 million, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham and a range of community settings in Lewisham. We also provide some services at Queen Mary's Hospital in Sidcup.

The Trust has 7,000 staff and, in 2020, won a London NHS Parliamentary Award in recognition of a wide range of initiatives to make the organisation a great place to work. The Trust was also a finalist in the 2021 Health Service Journal Awards for this programme, which has succeeded in reducing vacancy rates from a high of 17.5% in 2018 to 8.1% at the time of writing. In addition, the Trust's staff retention is now in the top five in London, with 89% of staff staying at the organisation, against a median of 81% for peer organisations.

Our hospitals provide a wide range of inpatient and outpatient services, as well as emergency and planned care. Over the last year, our emergency performance has been among the strongest in London, despite our emergency departments being among the busiest in the capital.

Job description

Job responsibilities

Answering the telephone, dealing with queries, taking telephone messages and relaying them to the appropriate person/people/division

Responding to email queries and passing to the relevant departments/people/division concerned

Filing

Photocopying/Scanning

Accurate Data entry

Making appointments over the telephone and in person using system based booking facilities

Accurate record keeping

Any other general office duties

Prioritisation

Person Specification

Experience

Essential

• Working within a team
• Working in a sales/customer service environment

Desirable

• Working within the NHS

Qualifications

Essential

• Educated to GCSE Standard or equivalent to include Maths and English A-C

Desirable

• NVQ 3 in administration

Admin knowledge & Skills

Essential

• Ability to prioritise workload
• Exceptional IT Skills including Word, Excel, Outlook and Power point
• Interpersonal Skills.
• Excellent communication skills both written and verbal.
• Ability to co-ordinate
• Multi task
• Act on your own initiative

Desirable

• iCare knowledge
• Microsoft Knowledge

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

Lewisham Hospital Nhs Trust

Lewisham High Street

London

SE13 6LH

Any attachments will be accessible after you click to apply.

C9197-24-1323