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General Manager (Diagnostics and Clinical Support Services)

Employer
North Cumbria Integrated Care NHS Foundation Trust
Location
Carlisle
Salary
£74,290 to £85,601 Per annum, pro rata
Closing date
26 Nov 2024
View more categoriesView less categories
Profession
Other Health Profession
Grade
Band 8C
Contract Type
Permanent
Hours
Full Time
Are you an experienced & visionary leader seeking an opportunity to make a significant impact on healthcare services? We are looking for a General Manager to join our fantastic NHS Trust located in the stunning surroundings of the Lake District. As a member of our leadership team, you will play a vital role in delivering exceptional performance, quality, & safety of services within the Collaborative. This role offers a chance to work closely with the Collaborative Chair & Collaborative Lead Nurse to shape the healthcare in this trust.

The General Manager will work across all Collaboratives to support improved service delivery. The services within the portfolio include:
  • Pharmacy
  • Radiology
  • Breast Radiology
  • Nuclear Medicine
  • Pathology (Blood Sciences, Cells Sciences, Infection Sciences & the Mortuary)
  • Clinical Haematology

As the General Manager, you will hold a strategic & operational leadership position, overseeing management of all patient services in the Collaborative. Working closely with the Collaborative Chair, you will be responsible for delivering operational performance targets, enhancing the quality of services provided & ensuring financial balance.

You will lead key programs crucial for the Collaboratives success, covering areas such as productivity, efficiency, quality, workforce, & clinical effectiveness. This role involves providing leadership, direction, & support to managers, while also contributing to the Trust's corporate objectives & the wider community.

Main duties of the job

The postholder will:
  • Foster a culture, which engages clinical staff, & all other members of staff in the development and delivery of services in line with Trust values.
  • Ensure that long term objectives of the Collaborative are turned into effective, affordable and achievable action plans for the development of the service.
  • Provide a cost effective, high quality service via the relevant managers within the Collaborative and be accountable for the services delivered by jobholders who give direct care.
  • Ensure the Collaborative's services are delivered within budget and to agreed specifications and act as a resource and support to managers undertaking delegated roles.
  • Develop and deliver an annual service plan involving a broad range of complex activities, some of which will be ongoing, agreed by the Collaborative Chair.
  • Utilise & promote the use of all relevant information in making operational decisions, and in the formulation and implementation of service plans.
  • Implement Trust & Collaborative policies throughout the Collaborative.
  • Manage capacity within the Collaborative with the Collaborative Chair and clinicians to ensure the delivery of the required activity.
  • Lead service reviews in conjunction with clinicians and managers within the speciality. Work with other Collaborative and external organisations, particularly the local ICB and local councils on wider reviews. Use improvement methodologies to support modernisation within the Collaborative.
  • Lead projects as requested


About us

At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We're responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time'.
  • Being a clinically led organisation
  • Quality and safety at the heart
  • A positive patient experience every time
  • A great place to work
  • Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. There is an expectation for all staff to support this by familiarising yourself with the Trust's sustainability initiatives such as waste and recycling, going paperless, videoconferencing, sustainable transport and others.

We encourage you to think about what you can do as an individual and within your team to contribute in to embedding carbon reduction into the everyday running of our organisation.

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
  • Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:
  • youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
  • the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk

Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.

Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Person Specification

Qualifications

Essential

  • Masters level qualification or equivalent and/or equivalent experience


Experience and Knowledge

Essential

  • In-depth professional knowledge in a number of disciplines e.g. financial management, performance management, information systems, staff management acquired through training and experience over an extended period
  • Substantial in depth knowledge and experience of Health and Social Care management
  • Advanced leadership skills gained through previous experience and/or in house training
  • Considerable experience and knowledge with operational service management
  • Experience as a senior manager including multi-disciplinary team management
  • Advanced theoretical and practical knowledge over multiple specialties
  • Experience and knowledge of the acute settings
  • Knowledge of statutory and legal frameworks within health and social Care
  • Knowledge of Business Planning processes
  • Experience in leading investigations
  • Experience of leading, coordinating and organising teams
  • Experience of managing, monitoring and controlling budgets
  • Experience and achievement in meeting performance targets
  • Developing effective networks and partnerships and stakeholder engagement
  • Evidence of delivery and a track record of success
  • Experience of delivering significant change within a clinical environment.
  • Highly developed operational management knowledge acquired through a combination of in-depth experience and post graduate study
  • Knowledge of change management and strategies and experience of implementing change
  • Advanced Knowledge of modernisation techniques such as capacity and demand studies
  • Knowledge of NHS agenda and impact on service
  • Knowledge of Trust wide hospitals, wards, departments, services, policies and procedures gained through shadowing peers and induction into on call duties


Desirable

  • Knowledge of the area of the Collaborative
  • Experience of the area of the Collaborative


Skills and Aptitudes

Essential

  • Ability to effectively analyse highly complex situations and information to inform decisions including analysing data and statistics and other available information
  • Ability to present highly complex and emotive information clearly and openly with staff.
  • Able to hold professionals and peers to account.
  • Communication / presentation skills - able to engage and communicate effectively with a range of stakeholders
  • Effective written / report writing skills.
  • Computer literate for a range of software packages including word, excel, PowerPoint
  • Ability to network and build effective and co-operative working relationships across organisational and professional boundaries
  • Planning and organisational skills including development and implementing strategic service and business planning
  • Judgement and analytical skills required to deal with clinical and non-clinical services
  • Resilient, able to challenge as well as deal with challenge
  • Able to work under pressure and to tight deadlines.
  • Ability to make calm rational decisions in the face of adversity.
  • Ability to negotiate and influence others.
  • Able to manage conflict.
  • Project management skills
  • Establish visibility and credibility in equal measure across all localities.
  • Coaching and mentoring skills
  • Political awareness
  • HR management skills
  • IT and keyboard
  • Communication skills
  • Sound financial management
  • Business planning skills
  • Ability to interpret data


Other Requirements

Essential

  • Knowledge and proven track record in meeting national standards
  • Participate in any on-call arrangement or shift system on site which is associated with this role, in order to fulfil the requirements of the base service and also the wider Trust.
  • Ability to travel independently across Cumbria. The postholder will be expected to work across multiple sites


Personal Circumstances

Essential

  • Time management, prioritisation and organisational skills
  • Honesty
  • Confidence, decisiveness, initiative and high self-motivation
  • Capacity to work with clinicians and staff at all levels.
  • Exemplary personal standards of conduct and behaviour
  • Demonstrate an array of Leadership qualities
  • Ability to cope under pressure
  • Level headed
  • Experience of dealing with highly complex situations
  • Can use constructive criticism and openly seeks to review and reflect on own style and presentation
  • Resilient and self-motivated with drive and vision, a can do attitude and is able to work on own initiative and manage a range of priorities against competing agendas


Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Cumberland Infirmary

Carlisle

CA2 7HY

Any attachments will be accessible after you click to apply.

262-A-24-6761094

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