The post holder will play a key role supporting the governance, patient safety and complaints processes within the Division of Surgery across the Bristol and Weston sites. The post holder will provide support across the Division on all aspects of patient safety, incidents, complaints and governance issues as they relate to staff, managers and clinical governance teams, ensuring the Division is compliant with statutory and regulatory requirements such as the Care Quality Commission Standards and Trust policies and procedures.

Main duties of the job

The post holder will play a key role supporting the governance, patient safety and complaints processes within the Division of Surgery across the Bristol and Weston sites. The post holder will provide support across the Division on all aspects of patient safety, incidents, complaints and governance issues as they relate to staff, managers and clinical governance teams, ensuring the Division is compliant with statutory and regulatory requirements such as the Care Quality Commission Standards and Trust policies and procedures.

About us

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.

Job description

Job responsibilities

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Person Specification

Knowledge and Experience

Essential

• Experience of working with systems and databases
• Experience of data input and extraction
• Knowledge and understanding of Governance and the key components (E)Experience of working in a large multi professional organisation
• Knowledge and understanding of the NHS, and CQC, (Clinical Quality Commission)
• Experience of working in a large multi professional organisation

Desirable

• Experience of working within a clinical environment

Skills and Abilities

Essential

• Ability to produce analytical reports, identifying recommendations for improvements.
• Ability to work independently and as part of a team
• Proven ability to communicate effectively and sensitively at all levels, verbally and in writing.
• Ability to extract information from databases/spreadsheets.
• Computer literate with working knowledge of Microsoft Office components and Webmaster
• Ability to generate reports using email, databases, spreadsheets and word
• Ability to use initiative and drive to achieve results.
• Ability to manage own workload and coordinate work of others to ensure deadlines are achieved.

Qualifications and Training

Desirable

• Educated to degree level or equivalent

Employer details

Employer name

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

Address

Bristol Royal Infirmary

Marlborough Street

Bristol

BS1 3NU

Any attachments will be accessible after you click to apply.

387-S-6273-MF