The introduction of the Patient Safety Incident Response Framework (PSIRF) is an exciting time for the NHS. With a new approach to reviewing and learning from patient safety events, Sandwell and West Birmingham NHS Trusts (SWB) are looking to recruit an enthusiastic individual with a passion for improving the safety and experience of Our Patients, People and Population.

As a Patient Safety Investigator within the Corporate Patient Safety Team, you will work closely with the Clinical Groups governance teams to promote a culture of openness and learning from good practice and areas that may need some improvement. You will lead on a range of incident investigations looking at systems and processes using the SEIPS tools and support clinical staff to understand and use a range of learning tools including swarm huddles, After Action Review and Multidisciplinary Team reviews.

Supported by the Quality Improvement team you will be part of a team to recommend and implement improvements across the Trust, working across a wide range of teams. You will also engage with patients and their families to understand their perspective as part of your investigations, ensuring their experience is at the centre of improvements made. We want someone to embody our Trust values of Ambition, Respect and Compassion whilst delivering our Strategy: Our Patients, Our People, Our Population.

Main duties of the job

You will be working closely with clinical groups, across a wide range of specialties and clinical grades. You will need to be able to adapt your communication style to engage in discussion with team members, showing empathy and compassion during difficult conversations when things may have gone wrong. You will equally need to demonstrate these qualities when engaging with patients and families who may have been part of an incident.

In addition to excellent verbal communication, you will also need to demonstrate effective written/digital skills to provide appropriate assurance and updates regarding your areas of responsibility on a regular basis.

To be successful in this role, you need to have a natural curiosity and want to delve into systems and processes to understand how things may need to be improved, or how a process may be adapted to suit a different area of practice.

Analysis of data in various formats will be required in order to horizon scan and anticipate any issues before they are encountered, or recognise when an issue may be emerging.

There is also opportunity to create and deliver learning materials in various formats to your local areas, engage in research for patient benefit and support the development of policies.

About us

Sandwell and West Birmingham NHS Trust (SWBT) is an integrated careorganisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.

Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens in 2024 and will provide care to our local population from first class, purpose-built premises.As a result, the base of this role may change to MMUH from 2024 (or beyond). If this is applicable to your role, you will be informed during the recruitment process and continuing your application with this understanding.The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.

We have three newly emerging strategic objectives:

Our People - to cultivate and sustain happy, productive and engaged staff

Our Patients - to be good or outstanding in everything we do

Our Population - to work seamlessly with our partners to improve live

Job description

Job responsibilities

Please see attached Job Description and Person Specification for details on the main duties and responsibilities.

Person Specification

Qualifications

Essential

• Graduate level or equivalent experience within the NHS setting
• HSIB Level 2 Investigation completion (or willing to complete)
• SEIPS investigation training or willing to work towards

Desirable

• Clinical qualification
• Management Qualification
• Human factors qualification

Experience

Essential

• Demonstrable experience of managing and completing investigations in the NHS acute setting.
• Experience of creating and delivering training packages
• Line management experience
• Experience of contributing to quality improvement programmes

Desirable

• Completion of SEIPS/PSI investigations

Employer details

Employer name

Sandwell and West Birmingham NHS Trust

Address

Sandwell General Hospital

Lyndon

West Bromwich

B71 4HJ

Any attachments will be accessible after you click to apply.

381-CO-6722517