Triage Sister, Integrated Single Point of Access (ISPA) - Various Hours Per Week

Are you looking for a new and exciting challenge? This is a great opportunity to join one of our Integrated Single Point of Access Team. We are looking for experienced and motivated clinicians with a nursing qualification and a keen interest and/or experience in triage.

This role is being established following a review as part of our transformation programme. There will be a multi-disciplinary workforce in the ISPA alongside our experienced administration team.

You will be responsible for the triage and prioritisation of all new referrals as well as the prioritisation of urgent community response and hospital at home referrals. You will require expert clinical knowledge and judgement to facilitate your decision making.

The roles will be office based with some clinical time included, and we can offer flexible working to support your work life balance. This service will operate from 8am to 8:30pm, 7 days a week.

This is an exciting role in a dynamic service and we welcome your application

The post holder will use their sound clinical knowledge and risk assessment skills to prioritise referrals through the clinical triage service as necessary.

Main duties of the job

The roles are designed to prioritise care on an urgency basis along with supporting the journey through services.

You will work closely primary and secondary care as well as local third sector and voluntary organisations. The roles will support patients to ensure they receive care from the most appropriate team or service. As part of this role you will also virtually consult with staff, patients, carers and other professionals.

The post holder will support the provision of the Spa MDT and will provide senior clinical input to ensure patients are signposted to the appropriate services.

The post holder will ensure that all contacts with the clinical triage services reach an effective and appropriate outcome for the patientThe successful candidate need to be prepared to adapt to the changing needs of the Trust and the community models of care as they arise.

The service is committed to providing the right candidate with a development programme that will not only enhance their academic qualifications and nursing interests, but will also provide an excellent foundation for professional development, as well as gaining an insight into the intra-organisational structure and processes.

About us

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:

o Your Leadership Impacto Leading Your Team to Successo Service Improvement for Beginnerso Developing your Service Improvement Skills

The leadership and improvement programme aims to:o Explore leadership within the NHSo Promote Trust values and behaviourso Develop your leadership effectiveness and skillso Equip you with the necessary knowledge and skills to lead and complete service improvements within the scope of your role.

After you complete these three and a half days of training you will be able to explore further leadership and improvement training opportunities. We also offer further in-house courses and bitesize programmes through our Leadership and Improvement Team

Job description

Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Person Specification

Qualifications & Training

Essential

• Degree or Diploma in Adult Nursing
• Physical assessment and disease management skills course (level 6) or equivalent qualification in Long Term Condition management
• Registered as fit to practice by the Nursing and Midwifery Council (NMC).

Desirable

• V300 non-medical prescribing qualification - or willingness to work towards this.

Experience

Essential

• Broad clinical background
• Community Nursing Experience

Desirable

• Evidence of Post Graduate training / experience in leadership
• Experience of working within a triage setting

Knowledge & Skills

Essential

• Experience of using SystmOne
• Effective communication skills written and verbal.
• Effectively prioritises and co-ordinates own work.
• Ability to use initiative to make a decision within sphere of work and/or knowledge recognising where assistance is required.
• Good information technology skills

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

Single Point of Access

Daisy Lane

Middlesbrough

TS7 9JF

Any attachments will be accessible after you click to apply.

328-FCS-6727387