The ideal candidate for this role will be experienced in, and enthused by, working in a fast paced, customer focused senior administrative role within the public sector/Healthcare.

Main duties of the job

The Digital Project Delivery Officer will provide essential administrative support to Digital project and programme managers, ensuring the smooth operation and successful delivery of digital transformation initiatives. The ideal candidate will be proficient in utilizing Monday.com (or similar workflow management software) to track project and programme progress and possess excellent communication and organizational skills.

About us

Working within the CNWL ICT Service you will be part of an enthusiastic team dedicated to new ways of working and improving services within the NHS through Digital Transformation.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Job description

Job responsibilities

- Coordinate project activities, ensuring deadlines are met and deliverables are achieved.

- Maintain and organize project documentation, including project plans, reports, and other relevant materials.

- Use Monday.com to track project and programme progress, update status reports, and generate insights for the management team.

- Facilitate effective communication within the project team and with external stakeholders, ensuring that all parties are informed and aligned.

- Assist Digital project and programme managers with day-to-day administrative tasks, including scheduling meetings, preparing agendas, taking minutes, and following up on action items.

- Assist in the allocation and monitoring of resources, including personnel, equipment, and budgets.

- Identify potential issues and risks, escalating them to project and programme managers as necessary.

- Ensure all projects adhere to internal policies and external regulations, maintaining high standards of quality and governance.

Person Specification

Training & Education

Essential

• A degree or equivalent apprenticeship in business administration, project management, or a related field

Desirable

• PRINCE2 Practitioner
• Agile Practitioner

Experience

Essential

• Substantial experience working in a fast paced, customer focused administrative role
• Healthcare / Public Sector administrative experience
• Experienced in working with diverse staff and maintaining positive relationships.

Desirable

• Previous experience in a similar administrative role within a project or programme management environment
• Administrator seeking to transition into an IT Project Officer role to support digital transformation projects with a strong drive for success and continuous learning.

Communication & Relationship Skills

Essential

• Adept at handling difficult situations and people professionally
• Effective communicator within the project team and with external stakeholders
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Analytical & Judgement Skill

Essential

• Detail-oriented with a high level of accuracy.
• Ability to compile reports and develop dashboards to provide insight

Planning & Organisation

Essential

• Ability to coordinate activities, ensuring deadlines are met and deliverables are achieved.
• Adept at maintaining and organizing documentation, including, reports, and other relevant materials
• Proficient in day-to-day administrative tasks, including scheduling meetings, preparing agendas, taking minutes, and following up on action items

Desirable

• Monitoring and Reporting: Use Monday.com or similar Project Management tooling to track project and programme progress, update status reports, and generate insights for the management team
• Issue Resolution: Identify potential issues and risks, escalating them to project and programme managers as necessary.

Skills

Essential

• Advanced keyboard skills
• Physical skills obtained through practice
• Skilled use & manipulation of fine tools, materials & devices
• Inputting and manipulating complex data at speed
• Ensure that all areas of work are carried out in an economic and efficient way thereby contributing to the control of resources

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

CNWL Trust HQ

FIRST FLOOR, 350 EUSTON ROAD

LONDON

NW1 3AX

Any attachments will be accessible after you click to apply.

333-C-HQ-0756