An exciting opportunity has arisen as part of maternity leave cover for a motivated, organised and dedicated individual with a passion for service improvement. We are looking for someone with NHS experience, leadership skills and talents for problem solving, data analysis and reporting. This role will manage and support the administration roles within the discharge team and is responsible for ensuring robust provision of administration support to the discharge services and their community partners.

The post holder will also support the discharge Leadership team on a number of exciting service improvement projects including ensuring we maximise digital solutions to process issues using progammes such as Optica and Cerner, our electronic patient record system. Our aim is to improve hospital flow, prevent delays, improve patient experience of hospital discharge and work collaboratively with our community partners.

Main duties of the job

• Alongside the integrated discharge team and the integrated discharge leadership team, identify opportunities for service redesign, promoting a patient centred approach
• Utilise evidence-based service improvement techniques and modernisation tools to develop services in line with Trust objectives
• Support the integrated discharge leadership team in the development and implementation
• of business cases and bids to internal and external bodies to improve services
• Ensure excellent communication with service users, ICBs, GPs and other key organisations in the system is maintained so that their needs and views are taken into account in the planning and monitoring of discharge activities and improvements
• To prepare and deliver presentations on services to stakeholders
• Ensure that mechanisms are in place to ensure accurate management of agreed performance metrics
• Ensure all regular and ad hoc data requests related to the discharge services and inclusion health team service are accurate and delivered on time to relevant internal and external stakeholders
• Responsible for overseeing the Information Technology needs of the services and ensuring data is captured and analysed in a timely manner and ensuring high standards of patient record management and compliance with the Data Protection Act and patient confidentiality
• Line manage, coach and develop staff.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Person Specification

EDUCATION

Essential

• Relevant first degree or equivalent experience

Desirable

• Completion of project management course, e.g. PRINCE 2

SKILLS

Essential

• Advance skills in the use of Excel and other programmes to analyse and present data

EXPERIENCE

Essential

• Experience of operational and staff management in the NHS
• Track record of success in contributing to delivering change and project management
• Experience of dealing with conflict and working with colleagues to agree remedial action as required

Desirable

• Experience of working in a variety of Health and Social Care settings

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Trustwide

London

W2 1NY

Any attachments will be accessible after you click to apply.

290-MIC-1409