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Business Coordinator - MV Cancer Center

Employer
East and North Hertfordshire NHS Trust
Location
Northwood
Salary
£37,338 to £44,962 per annum, plus 15% High Cost Area Supplement
Closing date
13 Nov 2024
View more categoriesView less categories
Profession
Other Health Profession
Grade
Band 6
Contract Type
Permanent
Hours
Full Time
We are recruiting for a Business Coordinator who share/s our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

As a business coordinator you will provide a central point of reference for the Cancer Service Divisional Management team and support the Operational Management Team in the improvement and development of systems and processes to enhance quality and efficiency across cancer services.

You will handle enquiries and deal with issues which relate to the divisional management team. This may include dealing with information of a confidential and sensitive nature daily.

Support projects within the Division to ensure delivery of excellent clinical services and support the clinical teams to implement new ways of working.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

Undertaking delegated projects relevant to area of responsibility and any Trust initiated projects were deemed appropriate in relation to the MVCC.

Working with consultants and multidisciplinary teams to identify patient pathway/performance issues and potential solutions for further discussion within the Trust Divisions.

Preparing reports that track project progress and maintain up to date actions for the various work streams.

To provide effective leadership and performance management of administration staff.

About us

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:
  • The Lister Hospital, Stevenage
  • New Queen Elizabeth II (New QEII), Welwyn Garden City
  • Hertford County, Hertford
  • Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Job description

Job responsibilities

ENHT is seeking to maintain and expand the MVCC staff as we move to an exciting new future. We welcome applications from those who would relish the opportunity to be part of a new and developing Cancer service, building on the excellent reputation, research and patient experience the Cancer centre already delivers. In addition, you will receive a High Cost Area Supplement of 15% of your basic salary, subject to a minimum payment of £4,552 and a maximum payment of £5,735 per annum pro rata.

For further details of the role requirements and a detailed job description, please refer to the attached Job Description.

Person Specification

Qualifications / Training

Essential

  • Educated to GCSE level and higher or equivalent level of experience at similar level in specialist area
  • Management qualification
  • Further training or experience in project management


Desirable

  • Evidence of continuous professional development


Previous Experience

Essential

  • Significant experience of diary management and secretarial support to multiple senior managers
  • Staff management including management of sickness absence & performance
  • Managing a team
  • Comprehensive knowledge of project management and/or health information systems development
  • Experience of managing complaints
  • Experience of developing processes and procedures
  • Project management experience
  • Evidence of self development and development of staff


Desirable

  • Activity management
  • Service management & improvement experience
  • Multi site working


Knowledge

Essential

  • NHS Plan and targets
  • Numerical and analytical skills
  • In absence of formal management qualification, proven management experience
  • Knowledge of medical terminology
  • Knowledge of computerised Patient Information Systems (eg Lorenzo, PIMS) and office IT solutions (Eg Word, Access, PowerPoint)
  • EPRR training & knowledge
  • Loggist Training


Desirable

  • Budget setting
  • Performance and change management


Other

Essential

  • Experience and evidence of engagement around equality, diversity and inclusion issues in relation to policy, service development and service delivery in respect of both services to users and the management of staff
  • Role model our Trust values every day


Skills

Essential

  • Practical and creative approach to problem solving
  • Ability to resolve conflicts
  • Excellent communication skills & the ability to engage a range of professionals & support departments
  • Presentation skills
  • Ability to prioritise & meet deadlines and manage conflicting workload
  • Flexible approach


Employer details

Employer name

East and North Herts NHS Trust

Address

Mount Vernon Hospital

Northwood

HA6 1RN

Any attachments will be accessible after you click to apply.

361-6746953

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