You will be the Programme Lead and support with the strategic development and embedding of the Urgent Treatment Centre (UTC), working in conjunction with the ED Management and clinical teams, the ICB and the Flow Directorate. This role will be responsible for the UTCs across all 3 sites and will be expected to facilitate improved processes within the teams in order to deliver the UTC standards. This will require cross site working across Maidstone, Tunbridge Wells and Sevenoaks sites.

Main duties of the job

The main duties of this job, includes but is not limited to

• Work in partnership with the General Manager and Deputy General Manager to assist leadership within the Directorate developing, managing and delivering high quality responsive and effective services in line with the Trust's strategic direction.
• Work closely with Matrons, Clinical Managers and other senior clinical and technical staff in managing services, both within the acute trust, the community trust and the ICB.
• Be accountable for specific aspects of the Emergency Medicine Directorate to ensure resources are effectively used and agreed performance targets are achieved.
• In addition to the day-to-day management of the services, key responsibilities include taking a lead role in delivering the following performance areas: -
• UTC standards are met across all sitesReliable data is obtained and circulated on UTC activityWorking with agreed budget and identifying future costs of resources and service developments
• Close working with administrative and clerical staff within all UTC sites
• Service reconfiguration
• Be responsible for the service performance within the UTC itself and the admin and clerical staff involved.

Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible.

About us

MTW is a large acute hospital trust in the south-east of England.

We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.

In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

Job description

Job responsibilities

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level.

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)

Interview Date: TBC

Person Specification

Qualifications

Essential

• Educated to master's level or equivalent experience
• Evidence of further personal development

Experience

Essential

• Minimum 5 years' experience in a management role, to include staff, budget and operational experience
• Experience of managing organisational change
• Experience of managing and delivering large scale project
• Experience of managing complex budgets including their control and deployment
• Demonstrable success in working collaboratively across professions, services and organisational boundaries.
• Demonstrable success in leading and managing change.
• Experience in developing strategies and approaches which impact across the whole organisation and will meet the needs and suit the culture of the Trust.
• Experience consulting and negotiating in a senior capacity with key partners
• Significant experience of working in partnership with other external agencies to develop, implement and evaluate policy and strategy including managing change.
• Detailed knowledge of the NHS and the Department of Health Agenda with explicit understanding of current issues across the NHS Professions

Desirable

• Experience of data management and manipulation
• Experience of UTC streams
• Experience of NHS111 direct booking

Skills

Essential

• Ability to manage highly complex, sensitive or contentious issues/situations.
• Excellent organisational and administrative skills
• Excellent verbal, written and presentation skills.
• Ability to network and develop good working relationships with internal and external stakeholders
• Demonstrable ability to autonomously manage areas of work and projects from initiation to completion.

Employer details

Employer name

Maidstone and Tunbridge Wells NHS Trust

Address

Cross Site

Maidstone & Tunbridge Wells

ME16 9QQ

Any attachments will be accessible after you click to apply.

359-6723496-T3