Mersey Care Volunteer
- Employer
- Mersey Care NHS Foundation Trust
- Location
- Liverpool
- Salary
- Depending on experience Out of pocket expenses reimbursed
- Closing date
- 10 Nov 2024
View more categoriesView less categories
- Profession
- Other Health Profession
- Hours
- Part Time
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We are looking for
The role of Life Rooms Volunteer is to welcome all visitors to Trust premises in a warm and friendly manner, helping to create a reassuring and friendly environment.
Volunteers will need to be familiar with the Life Rooms offer and be able to assist people visiting the sites with:
Enrolment onto learning courses
Guiding attendees to the learning classrooms
Guiding attendees to Pathway Appointments
Support IT access
In Walton Life Rooms only , assisting attendees to access books from the library
A background in customer services would be an advantage
Main duties of the job
o Welcome and engage with all visitors to the Life Rooms in a warm and friendly mannero Answer face to face enquiries and provide information about The Life Rooms and the day-to-day programmes on offero Keep the reception and main areas tidy and presentableo Assist members of the public with IT accesso Shelve resources and general tidyingo Engage with members of the Life Rooms whilst in the waiting area
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Job description
Job responsibilities
Understanding of The Life Rooms model and its day to day provision Good communication and interpersonal skills Comfortable with using IT Respectful of individuals confidentiality Understanding of personal and professional boundaries Ability to work flexibly as part of a team, with minimal supervision Experience of working with people from mental health, addictions or learning disability services would be an advantage
Person Specification
Knowledge of Mersey Care services
Essential
Desirable
Employer details
Employer name
Mersey Care NHS Foundation Trust
Address
Various Sites
Evered Avenue
Liverpool
L9 2AF
Any attachments will be accessible after you click to apply.
350-VOL6739991
- One' Library assistant' volunteer for Walton
- Two 'learning session' volunteers ( across Liverpool and Sefton)
- One 'meet and greet' volunteers ( across Liverpool and Sefton)
The role of Life Rooms Volunteer is to welcome all visitors to Trust premises in a warm and friendly manner, helping to create a reassuring and friendly environment.
Volunteers will need to be familiar with the Life Rooms offer and be able to assist people visiting the sites with:
Enrolment onto learning courses
Guiding attendees to the learning classrooms
Guiding attendees to Pathway Appointments
Support IT access
In Walton Life Rooms only , assisting attendees to access books from the library
A background in customer services would be an advantage
Main duties of the job
o Welcome and engage with all visitors to the Life Rooms in a warm and friendly mannero Answer face to face enquiries and provide information about The Life Rooms and the day-to-day programmes on offero Keep the reception and main areas tidy and presentableo Assist members of the public with IT accesso Shelve resources and general tidyingo Engage with members of the Life Rooms whilst in the waiting area
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Job description
Job responsibilities
Understanding of The Life Rooms model and its day to day provision Good communication and interpersonal skills Comfortable with using IT Respectful of individuals confidentiality Understanding of personal and professional boundaries Ability to work flexibly as part of a team, with minimal supervision Experience of working with people from mental health, addictions or learning disability services would be an advantage
Person Specification
Knowledge of Mersey Care services
Essential
- Lived experience of self, family or friend
- Demonstration of good communication skills
- Good understanding of confidentiality and boundaries
Desirable
- Additional volunteer role
Employer details
Employer name
Mersey Care NHS Foundation Trust
Address
Various Sites
Evered Avenue
Liverpool
L9 2AF
Any attachments will be accessible after you click to apply.
350-VOL6739991
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